Nordspur Avis 

108
•
TrustScore 1.5 sur 5

1,3

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Absolute scam. Masquerading as a Dutch premium outdoor brand, only to order some bits that take weeks to arrive, direct from China, which is absolutely rubbish. Poor, flimsy, nasty. Worse than Temu.... Voir plus

Noté 1 sur 5 étoiles

Do not use at all, I ordered a knee support on the 24th September. By the 7th October I still hadn't recieved the item. I contacted them to ask for a refund. But I cant because apparently it may or ma... Voir plus

Noté 1 sur 5 étoiles

Hose entsprach nicht annähernd der Größe und Beschreibung Wollte sie fristgerecht zurückschicken und mein Geld erstattet haben Kam diese E Mail Hallo Danke für deine Nachricht. So k... Voir plus

Noté 1 sur 5 étoiles

DO NOT BUY FROM THIS PLACE! Absolute con! Item nothing like jodhpurs advertised. Such poor quality. Wanted to return but had to pay for my return to china which was £28 and item only cost £31 but they... Voir plus


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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1,3

Tous les avis

(108)

107 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Warning. Do not buy from Nord Spur.

Ordered some shorts that were several sizes off what they were supposed to be. The quality was also atrocious. The company refused to pay for postage and packaging for return to China and the best off they gave me after many emails was a part refund. Which I accepted rather than taking legal action which I wouldn't know how to do

1 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Poor inaccurate smart watch.

The smart watch arrived on time and had a good sturdy appearance. However it is very inaccurate with the steps indicator showing up to 40% more compared to 3 other reputable smart watches tested alongside it.
After only 2 weeks the display on the watch face has dimmed considerably and the battery has a limited life after charging.

24 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Deceitful returns policy

Although the .co.uk site purports to be based in the Netherlands, if you want to return items they demand that you return them to China! Even though the website gives a Netherlands return address!!

Avoid at all costs

27 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

RED FLAGS .. RED FLAGS … RED FLAGS

If there was a zero, I would rate it zero. Website appears to be British (or Scandinavian) firm. It cannot be! Now I have the item, this has all the signs of a Chinese company. I ordered a phone charger/ power bank. It took 17 days to arrive, probably because Strait of Hormuz was closed. The instructions, translated from Chinese are appalling. So bad, they are useless and there is no way of finding out which company made this. I am very afraid that this might cause a fire when charging and am considering passing it on to Trading Standards/ Which. I am waiting for ‘Hannah’ from NordSpur to get back to me. I wish I had checked out NordSpur on here before I ordered. I have learned a huge lesson.

21 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Dishonest product descriptions on website

Con artists: Beware! The website and reviews look good and legitimate, and the site came up on search results so I took the bait and bought a product.i ordered a GPS tracker watch, which was just a watch strap - no GPS. The description speaks about the GPS features and great features through the app, not once does it say “GPS not included” (see website: kids-gps-wristband-for-travel-safety).

You could buy the exact same product on Amazon for £6, and I paid £30. Since returns are back to China at your own expense, I’m not sure what I’ll do now.

25 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

This is definitely not a legitimate…

This is definitely not a legitimate company. They sent out the wrong pair of boots (completely different with a Chinese logo on them) and of very poor quality.

They have no customer service number and a very slow email response. They try to then charge you for returning the goods to China at your OWN cost. This is not within practices of UK trading standards. They dont care once they have your money.

As others have stated they offered 30% partial refund to leave as is. I assume this scam works often for them do not purchase

Avoid at all costs

17 février 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Hello vidur odedra, we’re sorry to hear that you’re unhappy with your experience. Please contact our customer support with your order details so we can review this for you.

Noté 3 sur 5 étoiles

Picked up the jacket during a cold snap…

Picked up the jacket during a cold snap and wasn’t expecting much. Ended up being warmer then I thought without restricting movement. It layers well and doesn’t feel stiff which I hate in outerwear. Honestly feels practical not trendy.

12 février 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Thanks, Stanley! Glad to hear the jacket kept you warm and comfortable. We appreciate you sharing your experience!

Noté 1 sur 5 étoiles

Don't be a fool like me

Don't be fooled like me by the sleek branding and website. Nordspur sell Chinese tat direct from the factories. I bought some Chelsea boots which looked to be nice quality and good value. They took 3 weeks to arrive and when they did I found then to be made of plastic and were also 2 sizes too big for me. Customer services advised I'd have to return the product direct to China within 30 days and cover shipping expenses. It just wasn't worthwhile to do this and risky with the time frame. The boots wen straight to the charity shop. A massive waste of money, time and plastic! AVOID.

30 janvier 2026
Avis spontané
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Réponse de Nordspur

Hello Phil, we’re sorry to hear that you’re disappointed with your experience. Please contact our customer support with your order details so we can review this for you.

Noté 1 sur 5 étoiles

Do not trust descriptions of goods

Do not trust descriptions of goods, I ordered durable water resistant ‘leather’ boots. Product arrived ‘not leather’. Company do not admit false description of goods advertised & goods are returned to ‘China’ at your own cost. Immediately offer a partial refund 30% & keep the unwanted goods. Landed on 70% refund after exchange of messages……just to say be extra vigilant when something seems to good to be true 🤨

9 février 2026
Avis spontané
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Réponse de Nordspur

Hello Vanessa, we’re sorry to hear that you’re disappointed. Please contact our customer support with your order details so we can review this for you.

Noté 1 sur 5 étoiles

DANGER!! - DODGY CHINESE COMPANY!!

A dodgy Chinese company pretending to be Uk based or even Netherlands. Returns policy is slippery and the returns address on the website is actually incorrect and it seems they need to be returned to China at a huge cost. I have been offered all sorts of deals re the refund and now they have sent the boots back to me without asking after I returned them to the Dutch address and I haven’t had a refund but they were trying to offer me 70%. VERY VERY DODGY - AVOID AT ALL COSTS!!!!!!

15 février 2026
Avis spontané
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Réponse de Nordspur

Hello David, we’re sorry to hear about your experience. Please reach out to our customer support with your order details so we can look into this further.

Noté 1 sur 5 étoiles

Chinese shop

Chinese shop. Long delivery time and poor quality. Sending back to China at your own cost. Avoid.

3 février 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Hello Timothy, we’re sorry to hear that you’re unhappy with your experience. Please contact our customer support with your order details so we can review this for you.

Noté 1 sur 5 étoiles

Dodgy company in china

Dodgy company in china
Pay own return costs at own risk
Phone number unavailable
Defective item, sizing wrong on hooded velerioam mens dressing gown
Does not wrap around a person/narrow.
30days return policy but took 2 weeks to arrive, and replies to emails slow
Would not accept as a defect but said I should have ordered a bigger size
This item is now advertised half price and advises to order a size bigger?
Need 2 sizes bigger tho
My return parcel cost me £35+ 11.02.26
They may never get it because of import taxes they have to pay?

11 février 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Hello Bridget, we’re sorry to hear about your experience. Please reach out to our customer support with your order details so we can look into this further.

Noté 3 sur 5 étoiles

Took the lights along on a coastal trip…

Took the lights along on a coastal trip and they handled wind and moisture without any problems. That was reassuring, especially given how unpredictable the weather was.

31 décembre 2025
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Thanks, Sophie! Glad to hear the lights handled the coastal conditions so well. We appreciate you sharing your experience!

Noté 5 sur 5 étoiles

I tend to stick with brands that do not…

I tend to stick with brands that do not over complicate things, this one clearly focuses on function first which I appreciate, it feels like gear made to be used, not babied!

14 janvier 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Thanks, Yash! Great to hear you appreciate the focus on function and practicality. We’re glad it’s working well for you!

Noté 1 sur 5 étoiles

I wish I had read the Trustpilot…

I wish I had read the Trustpilot reviews before ordering from Nordspur! I had been looking for a 2-in-1 running shorts and running tights for a while, when I came across Nordspur via a search engine. The website looks great, the items look great. However, the dispatch and delivery speeds are painfully slow, as the items are shipped from China. When the running gear eventually arrived, it looked cheap, and I found wearing it uncomfortable. There is no Nordspur branding on the items at all, which makes me suspect these running shorts/tights are probably made for other companies too. Given the reviews from others, I couldn't even be bothered to return them. No doubt Nordspur will give a one line response to this review, just like the other critical reviews, along the lines of "sorry, we will look into this.".

11 janvier 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Hello Dave, we’re sorry to hear that you’re disappointed with your experience. Please contact our customer support with your order details so we can review this for you.

Noté 1 sur 5 étoiles

Thieves simple

Thieves simple. Do not buy anything will not turn up. And then they want to give you half the money back. Thieves

29 janvier 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Hello Amir, we’re sorry to hear about your experience. Please reach out to our customer support with your order details so we can look into this for you.

Noté 1 sur 5 étoiles

Items took a very long time to arrive and returns to china!

Items took a very long time to arrive. Quality was poor and when I tried to return I was advised to return to an address in china at my expense. The website clearly states that returns are to the Netherlands!!
Will not be buying from this company again.

16 janvier 2026
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Thanks for your feedback, Kay. We’re looking into this.

Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs.
Ships from China, poor quality. Returns have to be paid for and takes months.

12 décembre 2025
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Hi Liz, thanks for sharing your feedback. We’ll take this into account and review it internally.

Noté 5 sur 5 étoiles

Useful light without being harsh

The string lights give off enough light to be useful without being harsh or blinding. It’s a small thing but it makes them much more practical.

29 décembre 2025
Avis spontané
Logo de Nordspur

Réponse de Nordspur

Thanks for sharing this, Felix. Good to hear the light hits that balance between practical and comfortable.

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