Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Voir plus

Noté 5 sur 5 étoiles

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Voir plus

Noté 5 sur 5 étoiles

I've always had quick and efficient service from Norman Records, however recently made a pre-order by mistake (read: a late-night purchase I regret). I emailed them the next day, and the order was r... Voir plus

Noté 5 sur 5 étoiles

Great Customer Service! I've used Norman Records for online purchases for years... they've always been great stockists, fast immaculate delivery and fair prices... I recently bought an item and th... Voir plus

À propos de l'entreprise

  1. Magasin de musique

Écrit par l'entreprise

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Awesome service

Awesome service, great communication, fast delivery, sturdy packaging. Highly recommended.

16 juin 2024
Noté 5 sur 5 étoiles

My go-to record dealer.

My go-to record dealer.
Always have the releases (and limited editions) that I'm after, and they're priced very competitively...and those points too!

4 juin 2024
Noté 5 sur 5 étoiles

A great shop with helpful and informed…

A great shop with helpful and informed and friendly staff. I usually order on line and "click and collect". Easy parking just out of town, close to Elland Road Stadium why you collect.

31 mai 2024
Noté 1 sur 5 étoiles

Hopeless I'm afraid ?,

Hopeless I'm afraid ?,
Everytime I see an album I want, it says " Norman Records"
So I click on - and bloody useless Norman always says " no longer available"
Get a grip ?

20 mai 2024
Avis spontané
Logo de Norman Records

Réponse : Norman Records

Hi Alan,

I'm not sure what records you've been looking for, or where you've been looking for them. I assume it's Google or another search engine.

The problem here is basically twofold. First, we have been trading for nearly thirty years and in that time have listed up over 125,000 records. Keeping all of that material in-stock is impossible.

Second, even if we did decide to keep everything we possibly could in-stock, the nature of the physical music business is that availability is often limited by external factors beyond our control. For a start, records go out of print *all the time*. There is literally nothing we can do about titles that have long gone and that the label has no interest in pressing more of. Even stuff that hasn't gone out-of-print is often subject to severe availability demands: things like limited-editions, specific colour versions, etc. often sell out very, very quickly with no further option for us to get more copies in.

Like I say, I don't know what records you are looking for or where you have been looking. It may be that you are looking for records that are available and that we could be stocking. It may be that you are looking for records that even if we dearly wanted to stock them, we can't because they no longer exist.

Rather than just leaving a one-star review based on Google's search results or whatever, you could contact us on help@normanrecords.com and we'll see if we find what you're looking for?

Cheers,

Nathon
Director, Norman Records

Noté 5 sur 5 étoiles

Wonderful experience!

Fast service and delivery. My record was very well packaged and arrived is perfect condition. I can highly recommend this company - brilliant!

19 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Nice Selection

Nice selection, good prices, little reward system in place to save some cash on future purchases, well packaged on shipping, and a fairly responsive and understanding customer service system.
I've ordered from Norman Records for a few years and it's always been an easy experience, with regular pre-order updates.

1 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Brilliant - simple as that

A record shop with real people who know more about music than any other out there.

Definitely the best record shop named Norman if not the best overall. Support them, the world will be bare without. Great service as usual with last purchase.

1 février 2024
Avis spontané
Noté 5 sur 5 étoiles

First class service

First class service, great communication, items as described, packed exceptionally well, very easy transaction, very good customer service, will certainly order again. I have also received a voucher to spend, you cannot go wrong with norman records.

25 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

Amazing service!

Really amazing service from James at Norman records, I called the store as I was after a record for my best friend’s birthday which is in a couple of days and he was very informative and assured me he would send my online order to the packing team straight away so I get it in time. Made sure the record was sent out same day and I got it literally next morning, I cannot fault these guys and also the record I was after is the cheapest I’ve found online for that LP! All their items are cheaper then Fopp, HMV ect, well worth your business and money this store

20 octobre 2023
Avis spontané

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