Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The most reliable e-commerce business i've ever dealt with and easily the best online music store. Super fast responses by actual human beings. I would estimate that over 90% of my records are purchas... Voir plus

Noté 5 sur 5 étoiles

Fast and communicative. Ordered the same items with a large online recordstore owned by Universal Music midway through November (nearly a month ago), no items shipped still and they're dragging thei... Voir plus

Noté 5 sur 5 étoiles

I've always had quick and efficient service from Norman Records, however recently made a pre-order by mistake (read: a late-night purchase I regret). I emailed them the next day, and the order was r... Voir plus

Noté 5 sur 5 étoiles

Great Customer Service! I've used Norman Records for online purchases for years... they've always been great stockists, fast immaculate delivery and fair prices... I recently bought an item and th... Voir plus

À propos de l'entreprise

  1. Magasin de musique

Écrit par l'entreprise

UK record store stocking hard-to-find indie music, alternative music, experimental music and electronica. Vinyl records a speciality.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

131 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always excellent.

Been buying from Norman for a few years now. They have never been anything less than awesome to deal with. LPs are sent out quickly if in stock, and are always very well packaged.

22 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Love them to bits

Love them to bits! They have been one of my favourite and cheapest records stores online! Very well stocked. Every item I have pre ordered always arrived on the day of premiere! What more would I need? Truly recommend this store!

28 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great Service

After having the misfortune to be let down by another company(Sandbag UK), waited over 4 weeks but still nothing received. I found the same item on Norman Records and the order was promptly processed, dispatched and well packaged and took just over a week from order to delivery which considering the recent postal strikes is a great result. I would definitely consider ordering from Norman Records again👍

8 décembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Love Norman!

Love Norman!

Such a great bunch to deal with. Really well packaged lps, great pricing, just brilliant brilliant service :)

17 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Superb record shop

Superb record shop. Always a good selection, always a good service, everything arrives super well packed and they even do loyalty points. One of the best online.

24 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

sent me a scratched record with no…

Top people, sorted it out, highly recommend this record shop

13 mai 2022
Avis spontané
Logo de Norman Records

Réponse : Norman Records

Hi there,

We have requested more information from you via Trustpilot, so that we can get to the bottom of this one.

Cheers,

Norman Records

Noté 5 sur 5 étoiles

Order with confidence.

First class service all the way! From a well designed website, to competitive prices, to speedy delivery!
Ordered two albums which arrived safe and sound, well packaged, and delivered within 48 hours.
Order with confidence - you won't regret it.
I'll be back!

3 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

5 stars.

5 stars.

I had a sudden realisation that I needed to leave a really positive review for Norman Records after I had a second terrible experience in a row with a different record shop. Norman are not like that, and it's worth shouting about.

I've ordered from Norman so many times and never had an issue. They have fair prices, quick shipping, good packaging. Their customer service is great and always happy to help. I also like that they have a little in-house summary of each album on their (easy to use) website.

The only thing I could suggest for them to improve would be to add tracklistings against each release, but it's a really minor website niggle and I wouldn't score them down for it. Norman are bloody great!

2 mars 2022
Avis spontané
Noté 5 sur 5 étoiles

The GOAT of record stores

I've been shopping with Norman Records for over a year now and they are an absolute pleasure to buy from. Speedy delivery, top notch packaging, and generous reward and price matching schemes. If it's in stock, this is the place I buy from.

19 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Superb

Wow! Just wow. Ive been collecting and ordering vinyl from various online retailers, big and small, for about 2 years now at a ridiculously high rate (perhaps 2 vinyl per week on average, possibly more). Constant problems with deliveries from other retailers, over and over again, always damaged to some extent. And then I discovered Norman records just a few months ago and they have literally been my saviour for vinyl collecting.

I Still have many pre orders with the bigger retailers, and when the vinyl arrives damaged I go straight to Norman to make an order for the same vinyl and it arrives the next day! Absolutely pristine! It’s an absolute miracle.

Royal Mail 24 is their standard shipping! Which is unheard of these days. They really do care as much as me about pristine premium vinyl.

I will now be going to Norman records FIRST! Every time! To see if I can place my pre order with them.

Thank you guys!

2 novembre 2021
Avis spontané
Noté 1 sur 5 étoiles

I ordered an album 2 months ago they…

I ordered an album 2 months ago they have taken the money no album no contact fear I have been scammed I wouldn’t touch this company again with a barge pole

22 juillet 2021
Avis spontané
Logo de Norman Records

Réponse : Norman Records

Hi there,

Given that your review is completely anonymous and contains nothing that we can use to help us identify the order you're complaining about, we have requested further information via Trustpilot so that we can assist you in this matter.

If you provide this information then we can identify you, and rest assured that we will get to the bottom of the problem to everyone's satisfaction.

If you won't provide us with the information we need and insist on remaining anonymous instead, we'll leave it to others to determine whether or not your review is genuine or malicious.

Best wishes,

Nathon
Director, Norman Records

Noté 5 sur 5 étoiles

Excellent

Excellent! Superb packaging. Fast. Well priced. So glad this exists, can ignore amazon with guys like these around!

4 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

brilliant

brilliant, always post your items promptly and package them perfectly

3 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Norman ain’t normal

Can’t recommend Norman enough.

I’ve been buying from them for a few years and they are the best - always excellent prices, records packaged and delivered flawlessly, always quick to respond to any queries.

Post Brexit (I live in the EU) they have made the process as painless as possible - sorting out vat and other duty issues and not adding any additional charges even though it undoubtedly costs them more in time and money (I know this to be the case from having to send packages myself on occasions).

100% the best. Go big Go Norman.

2 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Top Drawer Service

A very highly efficient company. Great communication from company regarding pre order items. Swiftly despatched in high quality mailers. I wouldn't hesitate in ordering from them again in the future. Proper customer care. Cheers Norm!

22 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent and swift service

Excellent service. Very quick delivery, good communication is something is holding a delivery up.

I’d recommend their weekly email summaries as well, they are excellent - a cut above the usual spam!

Highly recommended.

11 mai 2021
Avis spontané

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