North East Sofas Direct Avis 

55
•
TrustScore 3 sur 5

2,9

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Writing this to stop others falling for this scam, I’ve placed an order with them and had no contact at all bar the confirmation email. We’ve heard nothing regarding delivery. We’ve tried ringing but... Voir plus

Noté 1 sur 5 étoiles

Ordered expensive sofa and chair. Constant delays, then they could not load goods onto a courier and told me the day it was supposed to be delivered. Have been chasing for weeks and still not receiv... Voir plus

Noté 5 sur 5 étoiles

Ordered a 4-seater Sofa on a Saturday and it was delivered 6 days afterwards (counting in the weekends). The quality was just astonishing. It was bigger than most 4-seater sofas in the market but at 1... Voir plus

Noté 5 sur 5 étoiles

I cannot speak highly enough of Dan (who dealt with my purchase and follow up) and the company itself. Absolutely top class customer service, above and beyond. Lovely furniture, superb communicatio... Voir plus

À propos de l'entreprise

  1. Magasin de meubles

Écrit par l'entreprise

At North East Sofas Direct we are an online discounted furniture outlet located in Huddersfield, West Yorkshire. With all our items in stock, quality and comfort does not have to be expensive when shopping with us. We provide a 5* Trustpilot experience with free UK Mainland delivery.


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,9

Tous les avis

(55)

2 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Waste of money

Sofa arrived with legs already attached where one of the legs in the corner is wonky. It is likely to snap anytime, rendering a broken sofa for the dump! Waste of money

4 avril 2023
Logo de North East Sofas Direct

Réponse de North East Sofas Direct

Hi Po thank you for your review, we would be happy to support you with your query further. In the 5 months you have had the sofa we haven’t received any communication that you are unhappy with our service. As always we strive to deliver the best experience possible. Please contact us through our website to support best we can. As we cannot fix what we are unaware of. Best wishes North East Sofas Direct Team.

Noté 5 sur 5 étoiles

Brilliant service all round

My house is very hard to find! The delivery guys were wonderful and had even assembled the furniture for me (I was expecting flat packed in a box) so this was a lovely and very welcome surprise.
Would recommend them!!!

6 juillet 2023
Noté 5 sur 5 étoiles

Brilliant service.

Excellent service from ordering to delivery. Very helpful staff and delivery was organised to suit me. Would highly recommend.

15 juin 2023
Noté 5 sur 5 étoiles

Fantastic customer service.

Fantastic customer service.
Ordered a cabinet for my lounge. Discovered it was badly damaged during delivery. Contacted the company and Dan was so helpful and we were able to amicably resolve the situation.
Thank you so much, and the furniture is really nice.
Would definitely recommend and use again.

19 juin 2023
Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service. Great communication. Free delivery, prompt, polite, friendly and helpful and careful. Sofas are perfect. Thank you.
A very professional company, highly recommended A++++

3 juillet 2023
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service

Excellent customer service from Dan. A small issue which was happily resolved. Super quick responses to emails, both by return email and phone calls. If only all customer service was a good as this. Thank you Dan 🙂

26 mai 2023
Noté 5 sur 5 étoiles

the lads arrived within good time and…

the lads arrived within good time and were very polite and freindly. genuinely no problems with the sofa, I dont think it was actually brand new it may have been a second or a return, as I ve had the sofas before and i know the packaging. However it was in new condition and well worth the money. The main advantage for me is they delivered very fast and they were courteous, careful and polite in my home.,.. which is exactly what I want. I would definitely buy again

21 mai 2023
Noté 5 sur 5 étoiles

We purchased a furniture set

We recently purchased a set of tables and are so happy with the quality and especially the price, they even delivered the items…. The guys were so helpful great customer service….could not recommend enough :)

21 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Good company

Overall we’ve been happy with the sofas. Had a little problem which has been resolved very quickly. The delivery was very quickly and the communication top

15 avril 2023
Noté 5 sur 5 étoiles

Happy once again!

Another fantastic service from these guys! Second sofa now in place and even took my old one away. Great communication with Dan throughout. Highly recommend!

14 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Fantastic company will use again

Dan & Callum were fantastic,They looked after my new sofa until I rehomed mine,The sofa is so comfy & beautiful.Very fast delivery I would use this company again & will recommend to friends.

3 avril 2023
Avis spontané
Noté 5 sur 5 étoiles

Really Helpful & Pleasant Team

I spoke to Cal about a month ago asking if he could supply a rise and recline 'leather' Armchair in grey. He said that He could supply one and because I'm disabled He would deliver it for free. I said to Cal would it be a problem to hold it for me until the end of the month as I wanted to get my decorating out of the way first. Today I had my new armchair delivered on time with no hassles, Cal was really helpful throughout, in both the delivery/set-up and the operation & instruction, and made the whole process simple and hassle free. The chair is excellent, both in workmanship and operation, and really suits my requirement perfectly. Big Thanks to Cal Dorsett all the NESD Team.

11 février 2023
Avis spontané

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