nothingfishy™ Avis 

599
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The products seem good. I love that they're vegan! They seem to help my health. I had a problem with one delivery not being in good condition. The customer service went above and beyond in dealing v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been buying three of their products for probably three years for my husband and myself and I feel they contribute to keep us both going. I recently had to contact customer support and receive... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I actually contacted Nothing Fishy with a personal comment and question and also said how much I appreciate what the company is doing regarding their products. I have never emailed any company before... Voir plus

Noté 5 sur 5 étoiles

Brilliant company and products. The collagen and omegas are excellent, and I've definitely seen a huge improvement in my nail health which was the main reason for my purchase, as they were so brittle.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Made from ethically extracted algae oil, NothingFishy supplements offer maximum support for your overall health, all while protecting and respecting our oceans – that means more power to the people and the planet.


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4,5

Excellent

TrustScore 4.5 sur 5

599 avis

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1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(599)

45 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

BEWARE cancellation is deliberately made VERY difficult

No complaints about the product but their cancellation is EXTREMELY difficult to navigate, it takes pages and PAGES of clicks to cancel!

So they've lost my custom and I am buying elsewhere!

It's NOT ethical to make it so hard to cancel!

5 mars 2026
Avis spontané
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Réponse de nothingfishy™

Hi there,

We’re sorry to hear you had this experience, as this is not the kind of journey we want to provide for our customers.

We would be very grateful if you could get in touch with our customer support team at hello@nothingfishy.co so we can look into this in more detail and do our best to improve your experience.

Best regards,
Bohdan NothingFishy Team

Noté 5 sur 5 étoiles

Excellent customer service and flexibility

I decided to try this collagen because it has the new type in it and went for the unflavoured version to use in my coffee.
Unfortunately, this was not unflavoured at all and works in savour dishes so I emailed the company and they kindly send me the mango version to try instead. It's quite strong flavoured and I'm hoping they bring our a pineapple version instead.!
Customer service has been excellent though. I really can't fault them. They reply quickly and have been so helpful and understanding; trying to find what works best for me with no issues at all.

4 avril 2026
Avis spontané
Noté 3 sur 5 étoiles

Ordered Omega 3 which i like

Ordered Omega 3 which i like, there is no horrible fishy taste and they are easy to swallow. The problem i have is they have teordered the product on subscription way before i need another batch. I go onto my account and there are no orders showing, or subscriptions yet £22.95 has been taken from my account today. I am going round and round and round in circles trying to see account details, trying to amend the subscription. A GREAT PRODUCT Yet AGAIN SPOILT BY UNDERHANDED SUBSCRIPTIONS AND TERRIBLE SNEAKY WEBSITES THAT MAKE IT IMPOSSIBLE TO NAVIGATE!!!! I still havent managed to amend frustrated to say the least!! for this reason a 2 star review for a not great website. Update; the company have reached out and offered some discount, which is great. It is unclear whether I have a paused subscription or not because i have two seperate emails from the company. As stated the product is great but the website is terrible to navigate. I have upped the stars to three and will update again once i understand the next steps.

16 mars 2026
Avis spontané
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Réponse de nothingfishy™

Hi Kelly,

We’re really sorry to hear about your experience and understand how frustrating this must feel.

We’ve located your account, however it looks like the email linked to your subscription may not be the one you’re currently using, which is why you’re unable to see your orders.

Please could you contact us at hello@nothingfishy.co
so we can confirm your details and help you access your account?

We’ll also make any changes to your subscription right away.

We’ll do everything we can to resolve this quickly and turn your experience around.

Best regards,
Bohdan
NothingFishy Team

Noté 5 sur 5 étoiles

Improved skin and nails with Complete Collagen

I signed up for Complete Collagen on a three monthly subscription at the end of summer 2025. I have noticed a big difference in the strength of my nails which normally become brittle and flaky over winter. Also in the past I have suffered mild psoriasis in the colder months but since taking a daily dose of collagen this hasn't appeared. Although initially the packaging didn't protect the collagen powder from moisture, which resulted in serious clumping, this issue has now been resolved and the powder stays fresh all month.

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

10/10 customer services 👏

Having initially been unsatisfied with the delayed response - nothing fishy followed up and completely turned it around, a refund for the unwanted items and an alternative to try as well as a gesture of good will with an additional product! I would happily purchase from this company again based on their supplements - looking forward to trying the collagen in another flavour too,

Thanks to the team for turning it around , putting the customer first and again following up to see if I was happy with the outcome!

13 février 2026
Avis spontané
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Réponse de nothingfishy™

Hi Smita,

We’re really sorry to read this and to hear that you haven’t received a response, that’s certainly not the experience we want anyone to have.

We will look into this internally and do everything possible to ensure our team supports you properly. If something has been missed, we want to identify it and put it right as quickly as possible.

We truly care about our customers and would really appreciate the chance to make this right.

Kind regards,
Bohdan
The Nothing Fishy Team 💚

Noté 1 sur 5 étoiles

So difficult to cancel a subscription!!!

After exhausting every avenue to try and cancel my subscription, I’m still no further forward!!! The website clearly states, a no obligation subscription policy that is easy to cancel. What a load of rubbish!! Please someone from Nothing Fishy explain to me how to cancel my subscription.

28 janvier 2026
Avis spontané
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Réponse de nothingfishy™

Hi Mrs Winter,

We’re truly sorry to hear about your experience and understand your frustration.

We strive to make our subscription process as easy as possible, and we’re here to help.

Please reach out to our customer support team directly, and we will make sure to assist you with cancelling your subscription right away.

We will do everything we can to resolve this for you.

Thank you for your patience, and we look forward to resolving this matter for you.

Kind regards,
Bohdan
NothingFishy Team

Noté 3 sur 5 étoiles

Orders

I must say the product is absolutely amazing - Omega 3 Plant base softgels.
But the ordering and customer services could be alot better.
I ordered some Omega 3 in December 2025, then in January 2026 another order arrived. I did not subscribe to ongoing orders.
Tried to contact the company, said they would respond in 48 hours. No communication at all about my unexpected order.
I logged into my account there are no current active subscriptions orders!
I don't know when you order, is there an automatic subscription? You need to manage this on your account. But there is no notification that you are on an ongoing order system.
I have cancelled my automatic payment with PayPal, so this company can't send me unwanted orders! Absolutely terrible! Plus I have emailed the company twice to ensure they are aware: Dont Send ME Anymore Orders! Without me actually placing the order!

Thank you!!!

7 janvier 2026
Avis spontané
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Réponse de nothingfishy™

Hi,

Thank you for taking the time to share this and for your kind words about the Omega 3, we’re really pleased to hear you love the product.

We’re genuinely sorry for the confusion around the unexpected order and for the lack of communication when you tried to get in touch. We completely understand how frustrating this must have been. Subscriptions are only created when selected at checkout, but it’s clear this wasn’t communicated clearly enough, and that’s something we’re actively reviewing.

If you’re open to it, we’d really like the chance to look into what happened on your account and make sure everything is fully resolved.

Thank you again for your feedback, it really helps us improve.

Best regards,
Bohdan

Noté 5 sur 5 étoiles

Brilliant company

Brilliant company. I made a slip up when I ordered last time and customer services have been amazing sorting it out for me in a way no other company would have done because I am a loyal customer. Also they are now producing a new product which I have been looking for and that is a vegan Collagen . I have only just started taking it so can't say how it is working yet.

9 janvier 2026
Avis spontané
Noté 2 sur 5 étoiles

Fortitude required to cancel!

The product and service is ok, but the cancellation process and workflow is abhorrent, and I only stuck with it to see how obfuscated they could make it. Trying to cancel on safari/iOS is nigh on impossible where buttons are hidden under pop ups or chat banners and only by changing to landscape, zooming out etc can you get to the cancel screen. It then sends you through multiple labyrinthine levels of are you sure, are you sure you’re sure before allowing you to cancel. For a so called ethical company, this has really left a bitter taste.

19 décembre 2025
Avis spontané
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Réponse de nothingfishy™

Hi Mr Will,

Thank you for your review, it really helps us improve. We're very pleased to hear that you liked the product.

Regarding the subscription cancellation process, we completely understand your frustration and will be sharing your feedback with our team.

Thank you again for taking the time to leave a review. We've heard you and will do our best to improve this experience going forward.

regards,
Bohdan

Noté 2 sur 5 étoiles

Collegen is revolting

Nothing wrong with their classic supplements (a bit pricey but hopefully the extra cost benefits the ocean).
I tried the unflavoured pack of collegen. It came with residue on it like water had got in. I complained and they sent me the mango one for free. So good customer service. But they said the old one was safe to eat so I tried it. And it was shockingly awful, like eating mould or something, just tasted like something gone bad. After a few days I threw it away.
Then I tried the mango one, which was a lot better. But still had goo at the top. However, not long after it’s all incredibly clumpy, just wet balls. And tastes pretty awful in porridge.
I could take a picture but Trust Pilot doesn’t take them. And their own website does not allow reviews (yet has testimonials).
Also what’s misleading is that they talk like they’re the only vegan collegen out there and they invented it. But VeCollal has been available for a while (from another company), Feel supplements have used it for years!
Last but not least they could have done something different like putting it in pill form but they went for horrible tasting powder.
I missed the deadline to add additional information, so sounds like the review will get taken down.

11 décembre 2025
Avis spontané
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Réponse de nothingfishy™

Hi Louise,

Thank you for taking the time to leave such a detailed review.

We’re genuinely sorry about your experience with the collagen and completely understand why this was disappointing, especially given the texture and taste issues you described. That’s not the experience we want anyone to have.

We appreciate you acknowledging the customer service support you received, and we’re very grateful for your honest feedback. Comments like this help us identify where improvements are needed, particularly around packaging and product format.

If you’re open to it, we’d really like to look into this further and see how we can make things right for you. Please feel free to reach out to us directly via email or WhatsApp.

Thank you again for sharing your experience, it truly helps us improve.

Best regards,
Bohdan
NothingFishy Team

Noté 5 sur 5 étoiles

Have definetly got better on the…

Have definetly got better on the customer service side. Had issues in the past but came back as their omega 3 capsules were the only ones ive tried that i could see a difference in. Decided to resub on that basis and included the marine magnesium as it came up as a deal. Customer services also sorted me out with extra jars for free, and responded within 24 hours. So yeah so far so good.

24 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

They work!

Their Omega 3 capsules have strengthened my nails and hair
When I stop taking them I notice to he difference.

7 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

I’d never heard of these people who…

I’d never heard of these people who must have scammed my email from somewhere. Started with occasional email increasing to one a day. I could unsubscribe but I never subscribed in the first place and with a name like that it sounds like a scam.

1 octobre 2025
Avis spontané
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Réponse de nothingfishy™

Dear Vic,

We’re sorry you’ve received emails you didn’t ask for. We take data privacy seriously and only email with consent, so we’d like to investigate and put this right.

Please contact us at hello@nothingfishy.co with the email address that received the messages. We’ll confirm your details, remove your address from our mailing list, and make sure you don’t receive any further emails from us.

If it’s easier in the meantime, you can click ‘unsubscribe’ at the bottom of any email for an immediate opt out. Either way, we’ll follow up to confirm it’s sorted.

Thanks,
Bohdan,
Team NothingFishy 💙

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