Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I personally believe the staff on the phones are very polite and helpful. Website is great and when paying it's no problem although twice when I have tried using Klarna through the website it's glitc... Voir plus
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Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable. It was very intense, alot to learn but KB was very... Voir plus
L'entreprise a répondu
The online classes were easy to navigate and week structured so I felt I learnt a lot whilst being interactive. The products are excellent and the discount/ offers in kits with training are a great va... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.
Coordonnées de contact
4,3
Excellent
241 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
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Sent email over 1 week ago no response.
22 avril 2025
Réponse de Nouveau Beauty
Thank you for reaching out and bringing this to our attention. We’ve thoroughly checked our inboxes and unfortunately have not been able to locate your email. We’re really sorry for any inconvenience this has caused.
Could you please resend your message to info@nouveaubeauty.com? We’ll make sure it’s reviewed and responded to as a priority.
Thank you for your patience, and we look forward to resolving this for you.
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you so much for your kind words, Anna!
We’re really glad to hear you’re happy with the products and our service. Your support means a lot to us.
Team Nouveau Beauty
Been purchasing products through Pure…
Been purchasing products through Pure Nails for a few years & have also recently done a course at their training academy.
I'm going back again tomorrow as I enjoyed the products so much!
15 avril 2025
Réponse de Nouveau Beauty
Thank you so much for your kind 5-star review! We're thrilled to hear you've enjoyed your experience, however, it seems like you may have mistaken us for another company. We just wanted to clarify this, and we would be more than happy to assist you with any products or services in the future if you're interested available at Nouveau Beauty!
Thanks
Team Nouveau Beauty
The instructor was very knowledgeable…
The instructor was very knowledgeable and knew everything that she needed to tell us the practical was very helpful and she showed her a lot of her personal tips that she uses on clients absolutely of course
26 mars 2025
Réponse de Nouveau Beauty
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the course valuable and that the instructor's knowledge and personal tips made a real difference to your learning experience.
It’s great to know that the practical aspect was helpful for you — we always aim to provide hands-on, insightful training that gives our students real confidence moving forward.
We truly appreciate your feedback and hope to welcome you back again in the future!
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for the fantastic 5-star review! We’re so glad to hear that you're happy with the colour pigment and our prompt service.
Thanks
Team Nouveau Beauty
Always a pleasure doing business with…
Always a pleasure doing business with this company. Fast and good quality.
20 mars 2025
Réponse de Nouveau Beauty
Thank you so much for your kind words! We're thrilled to hear that you always have a positive experience with us.
Thanks
Team Nouveau Beauty
Quality products
Quality products, helpful customer service, regular updates and great deals for professionals therapist's
4 avril 2025
Réponse de Nouveau Beauty
Thank you so much for your wonderful feedback. We're thrilled to hear you’re happy with the quality of our products and found our customer service helpful. It's great to know our updates and professional deals are making a difference for therapists like you!
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you so much for your great review! We're so glad to hear you enjoyed the course. We appreciate your feedback and look forward to having you join us again in the future!
Thanks
Team Nouveau Beauty
Top behandelingen gehad
Top behandelingen gehad! Hele fijne vertrouwde sfeer. 🫶🏼
8 avril 2025
Avis spontané
Réponse de Nouveau Beauty
Thank you so much for your kind words! We’re so happy to hear you had a great experience with the treatments and enjoyed the trusted, welcoming atmosphere. We look forward to seeing you again soon!
Thanks
Team Nouveau Beauty
I appreciate Katy’s help xxx
17 mars 2025
Réponse de Nouveau Beauty
Thank you for your kind words! We're so glad Katy was able to assist you and that you had a positive experience. We’ll be sure to pass along your appreciation to her!
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you so much for your great review! We’re thrilled to hear you had a positive experience with our fast delivery and excellent service.
Thanks
Team Nouveau Beauty
LVL training
Had a great training experience with Debbie in Canary Wharf. The staff on the phone were always very helpful too. Look forward to performing Lvl’s
11 mars 2025
Réponse de Nouveau Beauty
Thank you so much for your 5-star review! We're thrilled to hear you had a great training experience with Debbie at Canary Wharf. It's also wonderful to know our staff provided excellent support. We look forward to hearing about your success with LVL’s and are excited to see you continue your journey!
Thanks
Team Nouveau Beauty
My favourite company ❤️❤️
11 mars 2025
Réponse de Nouveau Beauty
Thank you for your support, Felicity! We're so happy to be your favourite and truly appreciate your feedback.
Team Nouveau Beauty
Hybrid brow course
When inquiring, staff were very helpful. Products arrived quickly. Online course was of high quality and explained in full. Would highly recommend
11 mars 2025
Réponse de Nouveau Beauty
Thank you for your fantastic review, Rebecca! We're so pleased to hear you had a great experience with our team, products, and online course. We appreciate your recommendation and look forward to hearing from you again soon.
Team Nouveau Beauty
Disappointing Customer Service
Online order went through twice (at exactly the same time), and I emailed/phoned immediately but not very helpful and they couldn't cancel order, so had to post back at my own cost to get a refund.
24 mars 2025
Réponse de Nouveau Beauty
Thank you for sharing your feedback, Jackie. We're sorry to hear about the inconvenience you experienced. As per our company protocols, we are unable to cancel orders once they’ve been processed, but we understand this may have caused frustration. If you need assistance with the return process or have any further questions, please feel free to contact our customer service team, and we’d be happy to help.
Team Nouveau Beauty
Team
Amazing products!
21 mars 2025
Réponse de Nouveau Beauty
Thank you for your kind words!
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for your kind feedback! We're pleased to hear that you find our company respectful. We really appreciate your support!
Thanks
Team Nouveau Beauty
Very good customer service ❤️
11 mars 2025
Réponse de Nouveau Beauty
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your feedback is truly appreciated!
Thanks
Team Nouveau Beauty
Easy to use website and very quick…
Easy to use website and very quick delivery as always.
12 mars 2025
Réponse de Nouveau Beauty
Thank you for your kind review! We're so glad to hear you found our website easy to use and experienced quick delivery. We always strive to provide the best service, and it's great to know we’re meeting your expectations!
Thanks
Team Nouveau Beauty
For me is no question from where I buy…
For me is no question from where I buy eyebrow pigments ever!!! The staff is one of the most helpfull and problem solver ever I seen! Thank you KB-Pro staff!
Attila from Hungary
11 mars 2025
Réponse de Nouveau Beauty
Thank you so much for your kind words, Attila! We’re thrilled to hear that our team could provide such helpful service. It’s wonderful to know that you trust us with your eyebrow pigment needs. We truly appreciate your support all the way from Hungary! If you ever need anything else, don’t hesitate to reach out.
Thanks
Team Nouveau Beauty
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