My parcel was delivered to the wrong address even though the correct address was stated. Unfortunately at present I still haven't retrieved it
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
They are a total scam, I bought a product which they advised was delayed and offered me a refund, which they never did, I emailed 5 times and they refuse to respond! Thats straight out stealing in my... Voir plus
Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... Voir plus
L'entreprise a répondu
The reason for two star - As a new customer I only got 2p discounted I’m sure I used your discount code for being a first order. I don’t think I’ll come back. Using the website o.k - finding the ite... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.
Coordonnées de contact
4,2
Bien
242 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
For me is no question from where I buy…
For me is no question from where I buy eyebrow pigments ever!!! The staff is one of the most helpfull and problem solver ever I seen! Thank you KB-Pro staff!
Attila from Hungary
11 mars 2025
Réponse de Nouveau Beauty
Thank you so much for your kind words, Attila! We’re thrilled to hear that our team could provide such helpful service. It’s wonderful to know that you trust us with your eyebrow pigment needs. We truly appreciate your support all the way from Hungary! If you ever need anything else, don’t hesitate to reach out.
Thanks
Team Nouveau Beauty
Training
I started with nouveau many years ago training to do lash extensions from there I’ve done LvL’s both systems lamination brows and HD brows fantastic training!
Since then I have completed micro blading, last year I signed up for digital brows, eyeliner and lip blush. Training has been fantastic. Fern has been my tutor for all my case studies and has been very informative helpful though out my training knowing there is someone at the other end of a email which with there advice builds your confidence! I would advise anyone if they are wanting to go down this career to train with nouveau kb pro you will not be disappointed!
19 février 2025
Réponse de Nouveau Beauty
Thank you so much for your amazing 5-star review! We’re thrilled to hear about your journey with Nouveau and how our training has supported your growth over the years. It's fantastic to know that Fern has been a great support to you, and we're proud to have her as part of the team. Your dedication and commitment to advancing your skills are truly inspiring! We’re so glad to have played a role in your career, and we appreciate your recommendation to others. Best of luck with all your future endeavors – we know you’ll continue to do great things!
Thanks
Team Nouveau Beauty
Old school customer service
As always, excellent service and really good talking to such a knowledgeable and helpful team. Our account manager Darcey is brilliant. Thank you
27 février 2025
Réponse de Nouveau Beauty
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you’ve had such a positive experience with our team. It’s great to know that Darcey has been so helpful and knowledgeable – we’ll be sure to pass along your kind words. We truly appreciate your support and look forward to continuing to work with you!
Thanks
Team Nouveau Beauty
Ordered lash lifts and I'm so…
Ordered lash lifts and I'm so disappointed with ever single lash lift I've done, I never had hay issues with the old system, worst thing I have done was swapping over and spending all that money I should of either stuck with the old system or tried another brand
26 février 2025
Réponse de Nouveau Beauty
Thank you so much for sharing your feedback, and we are really sorry to hear that you’re not happy with your lash lifts. We absolutely want to ensure you're getting the great results you deserve, as we always expect to see. We will arrange for someone from our Customer Experience team to reach out to you directly to discuss this further and help resolve the issue.
We truly appreciate your patience and want to make sure we can turn this around for you!
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for your kind words! We’re so glad to hear that you found our service helpful. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thanks
Team Nouveau Beauty
Always lovely customer service and…
Always lovely customer service and can't do enough for you when needed, fast delivery and great offers!
20 février 2025
Réponse de Nouveau Beauty
Thank you so much for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with our customer service and fast delivery. It’s always our goal to go above and beyond for our customers, and we’re so glad to know it’s making a difference for you!
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for your kind words! We’re so glad to hear that you’re happy with our products and that we’ve been able to go above and beyond with your orders.
Thanks
Team Nouveau Beauty
Great company highly recommend the…
Great company highly recommend the products and service
17 février 2025
Réponse de Nouveau Beauty
Thank you so much for the fantastic review! We’re thrilled to hear that you’re happy with both our products and service. Your recommendation means the world to us, and we truly appreciate your support!
Thanks
Team Nouveau Beauty
Amazing tint
Amazing tint, lasts a long time, easy to apply and gives a perfect finish. My nail salon thought I’d been and got them done professionally!
17 février 2025
Réponse de Nouveau Beauty
Wow, thank you for the wonderful feedback! We’re so happy to hear that you love the tint and that it gives you such a professional-looking finish. It’s great to know it’s lasting well and easy to apply! Your nail salon’s reaction is the best compliment we could ask for.
Thanks again for sharing your experience!
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for your fantastic review! We're thrilled to hear that you're happy with the product, service, and training. We truly appreciate your feedback and are so glad everything met your expectations!
Thanks
Team Nouveau Beauty
Excellent on price and delivery
7 février 2025
Réponse de Nouveau Beauty
Thank you for your great feedback! We're so happy to hear that you found our prices excellent and that your delivery was prompt.
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for your wonderful review! We're thrilled to hear that you’re happy with both our company and our products.
Thanks
Team Nouveau Beauty
Very helpful & order arrived quickly
5 février 2025
Réponse de Nouveau Beauty
Thank you for your kind review! We're so happy to hear that you found our service helpful and that your order arrived quickly.
Thanks
Team Nouveau Beauty
Réponse de Nouveau Beauty
Thank you for your review! We're so glad to hear that you're happy with both our products and customer service.
Thanks
Team Nouveau Beauty
Great wholesalers
Great wholesalers.
Lovely team who are extremely knowledgeable.
Highly recommend.
29 janvier 2025
Réponse de Nouveau Beauty
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and found us knowledgeable. We truly appreciate your recommendation and look forward to continuing to work with you!
Thanks
Team Nouveau Beauty
Products are fabulous!
So helpful and sorted my query out straight away. Thank you so much. And of course the products are fabulous!
28 janvier 2025
Réponse de Nouveau Beauty
Hi Tresa, Thank you for your lovely feedback. Kind regards Nouveau beauty
The best for all your lash and brow needs!
Always love shopping from Nouveau Beauty! So easy and staff are friendly whenever I have a question (shoutout to Katy!). There are a vast variety of products at really great prices and they often run very generous promotions too so keep an eye out for those! I’m hooked and will be a customer for life!
22 janvier 2025
Réponse de Nouveau Beauty
Hi Yesmin,
Thank you for your outstanding review!
We are thrilled to have loyal customers such as yourself! Thank you for supporting the brand!
Thanks
Team Nouveau Beauty
Excellent trainers
I had a wonderful learning experience at Nouveau Beauty. The trainers were good and provided hands on training for lash lifting.
6 janvier 2025
Réponse de Nouveau Beauty
Thank you for your amazing feedback.
Team Nouveau Beauty
terrible product dries up very quickly…
terrible product dries up very quickly poor quality and very expensive
10 janvier 2025
Réponse de Nouveau Beauty
Thank you for your feedback. We’re sorry to hear you were disappointed with the A-LIFT Face Conducting Gel. sorry to hear that the product dries up quickly. Your experience is important to us, and we’d like to look into this further. Please contact our team on info@nouveaubeauty.co.uk or call 01977 655090.
Team Nouveau Beauty
I ordered a lovely colours
I ordered a lovely colours. Love LONDON pigment colour on my client skin tone (eyebrow).
30 décembre 2024
Réponse de Nouveau Beauty
Thank you for your lovely review, Kehinde! We're pleased to hear that you loved the London pigment colour – it's always fantastic to hear how well your treatments results have turned out. We appreciate your support and look forward to helping you achieve more amazing results in the future.
Team Nouveau Beauty
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.