Novibet Avis 

Abusive decisions ....I requested to be banned from casino and after a month I want to lift the ban and they don't lifted for ,, my own good", when I requested the ban they don't inform me that's is possible to be permanently, I doesn't make anything wrong it was my decision so is a abusive decision.

Locked me out of my account after winning money. Asks me to verify my identity, which I did and it’s telling me my ID is invalid.

I’m using a validate in date passport so who are they to say it’s invalid?

Support is useless and makes you feel like an idiot for contacting them.

I’ve forwarded a complaint about them to the gambling commission.

Due to this experience, I highly suggest avoid using as there’s a good chance they’ll just take your money and lock your account

This bookmaker is full is lies, don't even try them.

They always put up the "no deposit" offer for 70 eur free bet, however you will only get 40 eur free bet and they will ask you to make a deposit of 10 eur and bet it in order to reveive the remaining 30 eur free bet.

They clearly have a different definition of no deposit offer, I don't understand how they can still operate in Ireland, I am going to lodge a complaint against them.

Shame on you Novibet

I won free spins on a game called Greek Gods, there were suppose to be 20 and the game gave me 11, not the first time something like this happens but the first time that I made a report to novibet, which of course they blamed me and did no investigation at all.

Stay away, plenty of other companies to subscribe who respect their valuable customers.

Awful - won’t provide the free bets and won’t allow you withdraw

stay well away won 1350 and they wouldnt pay, customer service is useless, in their words hard luck.

Pathetic Company,deposit funds let you bet then go to withdraw and they use the verification process against you I sent I'd of driver licence front and back proof of address from my mortgage holder who would actually own the house😀not accepted then bank statement not accepted, scam company PLEASE DONT BE FOOLED KEEP YOUR MONEY

The worst company in the world. Scam people with bets and scam employers with fake benefits and other related stuff. THey hire irrelevant people for specific jobs; thats why they are so bad

So, I joined Novibet Ireland in June 2024. I was doubtful given comments below. I will tell you this now from a Sportsbook perspective (I don’t play Casino). It is by far and above the best site out there. Not always the best odds, but far and above the best offers. I’ve had no problem with withdrawals (which is the biggest test, yeah?). I repeat, best Sportsbook site out there. Any time I have a query, the support team respond almost immediately via email. I get withdrawals within minutes. What’s not to love? Offers beat mainstream sites hands down. I can only believe the negative comments come from users not playing ball and not reading offer terms properly. Novibet rules.

Depositing money is extremely easy, connect apple pay and they´ll take your money.
However, win a couple of bets and you want to withdraw and you will then be asked to verify the same information 20 times, you´ll be sent around in circles between payment and support teams, if you´re ever able to get past the terrible chat bot, the support agents will continue to share mixed messages, and it´ll take you longer to get your money than it's actually worth

Great service once your verified without instant withdrawal money be in your account within 24 hours regardless of week day or weekend . No issues . Recommended 👌

I joined in March 2024 and after initial problems of not getting welcome bonus and having to fight for it, I now get rewards paid accurately 95% of the time and when I have issues, they have sorted issue promptly. Never an issue with a payout so far.
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Main issue would be that the terms and conditions of promotions can be poorly written. For example, they may offer Europa league offer but when you read the T&C, it will state Premier League match of the day.

I miss the old offers I used get. Would be 5stars if still had them. Offers like bet €20 and get €50 in free bets

All good new games nearly e ery day and good experience

Should be more bonuses available and quicker response

Very quick with free bets

Good website new games

I'm waiting 7 days for a withdrawal that hasn't gone into my bank. No customer service, sent them 2 emails and got no reply.