NUHR HOME Avis 413

Smells nice for the first few minutes, however, afterwards, espcially towards the end of the cone, it smells of burning. Has a horrible cigarette type of smell. I had to spray air freshners to get rid of the "after smell". Also, the smoke makes the eyes burn. Waste of money. I would not buy again.

Shocking product please avoid the the product and company! The smell is awful, fills your home with stale smoke ! It smells disgusting . Trading standard will be notified of the company and products that are being advertised! Smells nothing like Dubai hotels ! Dubai hotels smell like spas ! Not stale smoke !! Very upset customer I feel very cheated ! Absolutely shocking fraud in my eyes ! Avoid avoid avoid !!!!!!!!!!

I’m really disappointed with my experience ordering from Nuhr Home.

I placed my order on 21 February, and by 25 February the tracking indicated it would be delivered on 26 February. However, from that point on, the tracking never updated and the parcel appeared to be completely stuck.

I reached out to customer service on 28 February and didn’t receive a response until 4 March—just to be asked for my order ID, which delayed things further. On 5 March, I was told they would “keep me updated,” but there were no meaningful updates for quite some time.

By 16 March (over two weeks later), I was informed that they were still waiting on an investigation from Royal Mail. While I appreciate that delivery issues can happen, the lack of proactive communication was frustrating.

Finally, on 20 March (Eid), I was told the parcel was officially considered lost and was offered either a refund or a replacement. Since I liked the product, I chose a replacement—but even now, over a month since placing my original order, I still haven’t been provided with a tracking link for the replacement.

Overall, the product itself may be good, but the customer service and handling of this situation have been extremely disappointing. Long response times, lack of updates, and slow resolution have made this a frustrating experience from start to finish.

I would hesitate to order again unless their customer service significantly improves.

I received a pack via the post, the holder was in 2 bits .. ive tried contacting the company no luck! Just get ignored.. really bad quality ! Avoid at all costs!

Absolutely love these incense cones! 😍

The scent is rich without being overpowering, and it fills the room beautifully within minutes. They burn evenly and last a good amount of time, which is a big plus. I’ve found them perfect for relaxing in the evenings or just creating a calm, cosy atmosphere at home.

The fragrance lingers just enough after burning, leaving the space smelling fresh and soothing. You can really tell they’re good quality compared to others I’ve tried.

Will definitely be buying again and trying more scents! ✨

A joy to have, loving the oud ambience and the rich aromatic aroma each scent option gives. Its strong yet subtle, its lasts for a good while. Its the first thing i do in a morning! Keep up the good work team Nuhr!

Such a lovely pack for a housewarming gift for loved ones. I buy regularly and will not have any other cones apart from nuhr!

I am absolutely in love with the Nuhr Home welcome pack! I purchased it to use on Eid day, and it truly elevated the celebration.

I chose the Miraz cones for my kitchen and living room, and the smell was nothing short of spectacular. The moment the fragrance hit the air, it immediately transported me back to my stay at the Fairmont in Dubai—it’s that same luxurious, comforting scent that I fell in love with there. My living room smelled divine, creating the perfect, elegant atmosphere for welcoming guests on Eid.

My only tiny wish is that the cones lasted a little longer in terms of burn time, as I wanted the magic to stay all day! Even so, I am very happy with my purchase and will definitely be ordering again. Highly recommend!

These cones smell stunning. I ordered the oud Arabia and the smell lasts for hours. Would recommend.

First smelt it on a friend and loved it. Reminds me of my time in the Middle East. Strong lasting smell. Always get asked what purfume I'm wearing.

Bought the cones, mango scent. Smell lovely in the tin, but once lit, the scent isn't there. Smells like someone has a bonfire going outside and coming through the windows, Mrs went nuts🤣 Bit disappointed to be honest. Maybe the oils will smell nicer.

Wonderful scents
Met my all expectations

Very pleased with purchase, just I cone once burnt ther fragrance lasts all day and can still smell it the next day. Highly recommend. The variety of scents are lovely.

Quick delivery and great products. I got the incense welcome pack and all the incense smell amazing. I got a room spray in rose oud as free gift too and you only need a few sprays and the smell lingers 😍
Just looked at the negative reviews. I’m really surprised. It seems some people are probably used to candles and not incense and incense is smoky!
I love mine thank you and happy Eid to you

Lovely scent- i've used it in my car and living room for 2 weeks now and the smell is still the same! defo repurchase.

Lovey scents! Make my home smell lovely for ages after burning. Quick delivery and good comms too. Highly recommend

These are one of the best ranges I've tried. The aroma is still there days after the cone was lit.
My clients are also loving the aroma in my treatment room. Smells like a spa.
Good value for money.

Quality is truly Amazing 😍. Lasts for not hours but a day or 2. The whole day into the next day, the smell lingers and you can smell it, awesome, eliminates any bad smells or cooking smells and even makes your upstairs rooms smell amazing, was not expecting that honestly you will be absolutely surprised🙀 how good these really are, brilliant, luxury 100% they are. Nothing like cheap quality ones, these are as they are mentioned they are Luxury Cones. Amazing selection of fragrances also and so many more other products love this company!! You won't be disappointed.

I Super love it, this is the best I have gotten so far, my home smells heavenly. This is a good buy for me and I will buy again.

Beautiful smelling cones. Very quickly despatched. Would definitely recommend and will definitely be ordering more!!