I actually rang Nikura & spoke to a lovely human before placing my order for "backuchiol carrier oil also castor oil and vitamin e" So helpful advised me on safe quantities (to avoid sensitive skin ir... Voir plus
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Royal Mail had issues with my order and it was not on the system. I notified Nikura of the non delivery after 10 days and Brendah sorted everything out and sent another order to me which I received th... Voir plus
Customer service is first class. I didn't realize until my order had arrived that if ordered the wrong diffuser . I contacted Nikura to explain my mistake and requested an exchange. They were very und... Voir plus
L'entreprise a répondu
This misti is a really beautiful product. It looks lovely and the Nikuru fragrances are fab. Fair priced for top quality and excellent customer service. Thank you. Great little family business. 5 sta... Voir plus
À propos de l'entreprise
- Magasin d'aromathérapie
- Magasin de bougies
- Fournisseur de cosmétiques et de parfums
- Fournisseur d'arômes et de parfums
- Magasin d'accessoires de massage
- Fournisseur de cire
Écrit par l'entreprise
Online retailer of pure essential oils, blends, premium fragrance oils and carrier oils.
Coordonnées de contact
Unit 6, Tariff Road, N17 0EB, LONDON, Royaume-Uni
- 0203 637 0946
- support@nikura.com
- nikura.com
A répondu à 70 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
This misti is a really beautiful…
This misti is a really beautiful product. It looks lovely and the Nikuru fragrances are fab. Fair priced for top quality and excellent customer service. Thank you. Great little family business. 5 stars.
What lovely people
What lovely people. I asked if they had a scent, they dont however they sent me a link on how to mix my own. How lovely is that 😍 I will be buying fragrances from them and will try blending my own. Thank you xx
I actually rang Nikura & spoke to a…
I actually rang Nikura & spoke to a lovely human before placing my order for "backuchiol carrier oil also castor oil and vitamin e" So helpful advised me on safe quantities (to avoid sensitive skin irritation) to use and what else things works well with. All advice worked very well for me so thank-you Nikura. Will shop here again & already recommend to friends & family, fast delivery too, lovely shopping experience.
Royal Mail failed to deliver
Royal Mail had issues with my order and it was not on the system. I notified Nikura of the non delivery after 10 days and Brendah sorted everything out and sent another order to me which I received the next day. Fantastic customer service and the oils were perfect !!!
I am very pleased with their products…
I am very pleased with their products and also the customer service.
My order got lost in the transit and they were so great getting back to me instantly and sort it out.
Many thanks, team!
Amazing customer service
Amazing customer service. Parcel went missing. Immediately provided a replacement. Not only excellent service but also lovely product. Highly recommend.
These are good quality oils and priced…
These are good quality oils and priced fairly. I would recommend 100% Their customer service is second to none…
A company that cares
An excellent informative website. I selected my essential oils and they arrived the next day. I made an enquiry about aromatherapy books and received a lovely email from Brendah directing me to the Nikura blog. I'm delighted with my selected essential oils for the purpose of easing sore arthritic fingers. I believe the effect of gentle massage with the oils offers therapeutic relief. The quality oils are competitively priced and I'll definitely make further purchases from Nikura - a company that cares about its products and its customers.
Nikura are a wonderful company
Nikura are a wonderful company. Their prices are always great, the range of oils is far more comprehensive than that of other companies, and the support for customers is brilliant. I had a slight problem with one oil in a recent batch and it was dealt with immediately and a replacement was sent even before the exchange between me and customer service was finished. I really appreciate companies like this.
Great Customer Service
I ordered the diffuser and oils after seeing it on social media. The essential oils smell absolutely amazing and I’m absolutely thrilled with them. A slight hiccup with my order was quickly and easily resolved with the fantastic customer service and Brendah was really helpful. Can’t recommend this company enough.

Réponse : Nikura
Following a query regarding oils and…
Following a query regarding oils and potential contra indications with pets.
I must say how impressed I have been with the quick realonse. Very helpful and informative, will definitely order once I have got confirmation from my vet

Réponse : Nikura
I started using this family run company…
I started using this family run company roundabout a year ago as I saw an advert for the oils and they were on offer at time, so I thought I’d give them a try—-and they didn’t disappoint—-I then bought one of the little oil bottle diffusers and then a second as they’re amazing and they can be used anywhere in the house and I plan on getting another 5. Then yesterday I placed a small order, got my confirmation email to which I replied telling them I was especially eager for this order as it had my favourite oil in (which I found through there choices) and I was out of it at home and want my house smelling my beautiful favourite again, to which they later replied that they had been in touch with the dispatch department and they’d had it packed and posted the same day for me—-how amazing is that-I will be recommending and buying from Nikura for a long, long time and I think anyone reading this, should too!

Réponse : Nikura
A great company supplying wonderful oils.
I have bought both essential and carrier oils from Nikura and have always been pleased with the quality, price and variety. I use essential oils diluted in carrier oil for massaging my body after showering, I mix essential and carrier oils with salt for a body scrub and sometimes oil my hair prior to washing. The oils are so versatile.
I was delighted to use the 'Misti' diffuser that arrived yesterday. Our home is beautifully scented with no 'nasties'! I also use essential oils in our air purifier in the bedroom - wonderful to fall asleep to.

Réponse : Nikura
Excellent service and very…
Excellent service and very professional.I will be shopping again with this company.

Réponse : Nikura
Lovely and sweet smelling fragrance oil…
Lovely and sweet smelling fragrance oil sold here , I purchase whenever they’re doing sales.

Réponse : Nikura
My order was empty
Ordered 3 bottles of essential oils. Waited over a week only to receive an empty envelope!
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