I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Voir plus
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Lisez les avis des autres
I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Voir plus
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I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Voir plus
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Bobby was very thorough with his inspection and he went out of his way to keep us informed of his findings about the issues we raised with him. His customer service skills and presentation were top no... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.
Coordonnées de contact
Tenants Advice, Arnold House, 21-33 Great Eastern Street, EC2A 3EJ, London, Royaume-Uni
- 0800 047 2017
- help@tenantsadvice.co.uk
- nuovolaw.co.uk
4,9
Excellent
812 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
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Really good experience from the start…
Really good experience from the start very quick response and very quick with there visit to my home, the young man that came was professional and very polite and helpful a answering all questions that was asked then quick response with moving forward thank you
16 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your kind feedback Lavinia. We’re delighted to hear you had a really positive experience from the start, and that everything was handled quickly and efficiently.
It’s great to know our surveyor was professional, polite, and able to answer all your questions. We also appreciate your comments on the swift follow-up. Thank you again for taking the time to share your experience!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I’m pleased that someone is taking this seriously
I’m pleased that someone is taking this seriously at last.
16 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your feedback Abide. We’re really glad to hear that you feel the matter is being taken seriously, this is exactly what we aim to do for every customer.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
He was polite helpful and dealt with me…
He was polite helpful and dealt with me and my wife very politely
15 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your kind feedback Khalid. We’re pleased to hear that you and your wife were treated with politeness and respect, and that the service was helpful. We really appreciate you taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Polite
Polite, well mannered and really professional, Asim who visited my property was really thorough with his inspection, explained the process in detail, would definitely recommend this company, brilliant to deal with.
15 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your fantastic feedback Rasheda. We’re so pleased to hear that Asim provided a thorough and professional service, and that he took the time to explain the process clearly. It’s great to know you found him polite and easy to deal with. We really appreciate your recommendation!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Réponse de Tenants Advice
Thank you for your 5-star review Semhar!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
First Attendance with Tenants Advice
Had a great visit advice / first meeting with Asim Senior survevyor today. Explained everything clearly. Thoroughly checked property. Genuinely nice chap! Easy to talk too.
14 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your kind feedback Naomi. We’re delighted to hear you had such a positive first meeting with Asim. It’s great to know he explained everything clearly, carried out a thorough inspection, and made you feel comfortable throughout. We’ll be sure to pass on your lovely comments to Asim!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
I got a very Good service from KEVIN…
I got a very Good service from KEVIN NGUYEN . Thank you KEVIN
9 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your lovely feedback Yasmin. We will be sure to pass on this amazing review to Kevin
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Rai was very helpful and guided me…
Rai was very helpful and guided me through the process of what happens next, very polite 10/10 customer service,
13 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your lovely feedback. We’re so pleased to hear that Ray was able to guide you clearly through the next steps and provide such polite, high-quality service. We’ll be sure to pass on your kind words, 10/10 is great to hear!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
We had a fantastic experience with…
We had a fantastic experience with Tenant Advice during our inspection. Dennis was professional, thorough, and really put us at ease with his expertise. Everything was handled smoothly, and we felt truly supported throughout the whole process. Highly recommend!
10 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your wonderful feedback Masii. We’re delighted to hear you had such a positive experience with Tenant Advice. Dennis will be especially pleased to know his professionalism and thorough approach helped put you at ease. It’s great to hear you felt supported throughout the process, that’s exactly what we aim for. We really appreciate your recommendation!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Very helpful and informative!
Very helpful and informative!
Surveyor Janet was very professional, knowledgeable and polite.
9 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your kind feedback Shan. We’re really pleased to hear that you found the service helpful and informative. Janet will be delighted to know her professionalism and knowledge made a positive impression. We appreciate you taking the time to share your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Professional and excellent customer service
Customer service is excellent! the fact they have plenty female and male staff including surveyors too which ensures as a female you can always talk to a female to feel at ease. Everything I was told happened exactly when I was informed it would, very quick responses, always explain everything for you to understand. The surveyor visited within the week for the first survey too establish if you have a case, he did such a professional job and also an excellent report. A solicitor was appointed immediately after survey and took on the case straight away contacted me and advice me straight away as to how the case will proceed. Excellent service from everyone involved. If you have a housing repair issue this is the Company to help you get them resolved.
2 avril 2026
Avis spontané
Réponse de Tenants Advice
Hi Pansy,
Thank you for brilliant review. From start to finish we strive to ensure everyone we assist feels heard and supported from start to finish. It's great to hear this has been relayed in your experience with our team!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Service from this company is excellent
Service from this company is excellent, they book appointment promptly and actually come out to check the disrepair, I am satisfied with the service from this company
8 avril 2026
Avis spontané
Réponse de Tenants Advice
We truly appreciate your review. Our aim is always to provide straightforward guidance and support when it’s needed most, and we’re glad you had a positive experience with us.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Asim
Asim was a very polite caller. He was respectful and listened carefully. He also explained the process clearly and listened to any concerns . Highly recommended
1 avril 2026
Avis spontané
Réponse de Tenants Advice
We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
1st appointment
Was very reliable with appointment set up and before arriving called in advance that Asim is coming over for inspection
Very kind and respectful
1 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Samrawit
Hi, I appreciate you coming over today to inspect the issue. He explained good he so nice hard working look all over I apricate bless him 🙏
1 avril 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
Gentleman came to my propety was very…
Gentleman came to my propety was very patient as school holidays and ihave full house, i kept him esiting but he was very understanding b it he got the job done. Thank you so much rehan. Very politr and bring very oatient
31 mars 2026
Avis spontané
Réponse de Tenants Advice
Thank you for the great review!
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer
The Director came to do an inspection…
The Director came to do an inspection at my property. He was so humble and down to earth and made me feel like he cared about helping me in my housing situation. He was very resourceful.
Thanks Bobby!
28 mars 2026
Avis spontané
Jake came to do the survey today
Jake came to do the survey today. He was very friendly, professional and knowledgeable. He explained the procedures in detail. I can highly recommend this company.
26 mars 2026
Avis spontané
Réponse de Tenants Advice
It’s wonderful to hear that you had a positive experience with our team. Supporting tenants effectively is always our priority.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
The process in the questioning was easy…
The process in the questioning was easy to understand with all the follow up questions being answered
26 mars 2026
Avis spontané
Réponse de Tenants Advice
Thank you for your fantastic feedback. We’re really pleased we could assist you and provide the support you needed. Your kind words mean a great deal to our team.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
Janet Temenu was very professional and…
Janet Temenu was very professional and informative and did an excellent job
25 mars 2026
Avis spontané
Réponse de Tenants Advice
Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.
If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.
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