Tenants Advice Avis 

812
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a really positive experience. Muhammed was very helpful, professional and easy to communicate with. He took the time to explain everything clearly and made sure my mum could understand everythin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I honestly can’t thank Asim enough for all his help and support. From the beginning, he was so polite, patient and understanding. He came out to our property himself, took the time to look aroun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had the pleasure of meeting Dennis Williams, Housing Conditions Officer at Tenants Advice, and I wish to put on record how well he conducted himself. He arrived courteous and prepared, listene... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bobby was very thorough with his inspection and he went out of his way to keep us informed of his findings about the issues we raised with him. His customer service skills and presentation were top no... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Centre de conseil aux consommateurs
  2. aussi dans
  3. Services juridiques

Écrit par l'entreprise

Tenants Advice has helped thousands of families across England & Wales with housing disrepair claims. Founded in 2016, our aim is to support Council and Housing Association tenants who are struggling to get repairs carried out by their housing provider. It Is your legal right to live free of constant leaks, damp, mould, rotting windows, rodent or cockroach infestations. At Tenants Advice we have an expert team of Housing Conditions Officers, Solicitors and Building Surveyors who guarantee fast, reliable help and advice. We are confident in getting the best results for the tenants we help. We offer free housing consultations to establish if you can claim against your landlord. Alternatively, we will provide you with free no obligation advice. Tenants Advice is a trading name of Nuovo Law Limited. Nuovo Law Limited is a Claims Management Company authorised and regulated by the Financial Conduct Authority FRN 837714. You are able to make a claim for free using the Housing Ombudsman Service or you could make a claim yourself.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

812 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(812)

362 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Inspection

Janet led my inspection today. She was very honest about the process and gave me all the information I need to proceed. Janet showed me her identification on arrival helping me feel at ease and was just generally a lovely person. I will definitely recommend tenants advice to anybody in need. Thank you

24 mars 2026
Avis spontané
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Réponse de Tenants Advice

Hi Eliza,

Thank you for your amazing review! It's great to hear Janet made you feel at ease during the visit.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

It was talked through properly on all repairs

It was talked through properly on all the repairs that are outstanding and I managed to highlight the renovations which never took place.

24 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

She was politely

She was politely
Friendly
Taking photos very professionally
Lovely

24 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for your fantastic feedback. We’re really pleased we could assist you and provide the support you needed. Your kind words mean a great deal to our team.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Nice talk very good service

Nice talk very good service, happy i contacted this company as they arw very transparent, they check the properrty thotoughly and give clear intructions

24 mars 2026
Avis spontané
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Réponse de Tenants Advice

We truly appreciate you taking the time to leave this review. It’s great to hear you felt supported throughout the process.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Tenants Advice

Tenants advice gave an efficient, courteous service for the appointment.

23 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for your positive comments. We’re glad we could provide clear guidance and reassurance when it mattered most.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 4 sur 5 étoiles

a guy called jake explained everything…

a guy called jake explained everything to me today very respectful and polite answer all my questions food problems i did not know i had good people

20 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for highlighting your positive experience. We appreciate the opportunity to assist and guide you through the situation.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

“I had a very positive experience with…

“I had a very positive experience with Mr Asim Hussain He visited my home and patiently explained everything in detail, even repeating things several times to ensure I fully understood. He was very polite and kind, thoroughly checked everything, and acted with complete integrity. I truly appreciate his professionalism and care.”

18 mars 2026
Avis spontané
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Réponse de Tenants Advice

We’re grateful for your kind review. It’s always encouraging to hear that our team has made a positive difference.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Excellent service

Very professional throughout inspection. Explained in detail about why and how the inspection would work and what to do going forward. Listened to any concerns that were raised and gave an honest opinion on whether the query could be dealt with or not.

18 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for your trust and for sharing your experience. We’re pleased we could make the process straightforward for you.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Thank you for your advice today

Thank you for your advice today, very helpful .

18 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for your positive comments. We’re glad we could provide clear guidance and reassurance when it mattered most.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Tenants Advice action

A big thank you to Kevin & Team for their guidance and advice. Finally I had confirmation from my Council and waiting for an appointment to carry out some improvements in my flat.
Forever indebted

17 mars 2026
Avis spontané
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Réponse de Tenants Advice

Thank you for your fantastic feedback. We’re really pleased we could assist you and provide the support you needed. Your kind words mean a great deal to our team.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Very helpful surveyor today

Very helpful surveyor today, gave lots of advice and helped me understand things more clearly with my situation, thanks again Asim.

17 mars 2026
Avis spontané
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Réponse de Tenants Advice

Your feedback is greatly appreciated. We’re glad we could help provide reassurance and direction during this time. Thank you again for taking the time to leave a review.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

Very helpful and reassuring with the…

Very helpful and reassuring with the support given. 10 out of 10 for competency and professionalism.
I’ve received better service and advice from tenant advisor team.
Thanking you greatly.

16 mars 2026
Avis spontané
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Réponse de Tenants Advice

We’re delighted to hear you were happy with the support provided. Helping clients move forward with confidence is exactly what we aim to achieve.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 4 sur 5 étoiles

Prompt response to my request for…

Prompt response to my request for surveying my home with regards to issues which make it a less enjoyable experience.

12 mars 2026
Avis spontané
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Réponse de Tenants Advice

We appreciate you taking the time to leave a review. We’re always looking for ways to improve and value your feedback.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Good company to deal with

Good company to deal with, got appointement booked promtly, Asim who attended my property was professionnel and polite

16 mars 2026
Avis spontané
Logo de Tenants Advice

Réponse de Tenants Advice

Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Mold and damp

My expected is to fixed the damp hopefully they will be fixed

14 mars 2026
Avis spontané
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Réponse de Tenants Advice

Hi, thank you for the 5 stars!

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

Repairs.

The inspection of my bungalow was done in a very professional manner by Asim who did not rush through the repairs that needed doing which made me feel at ease throughout the time he was at the property.

10 mars 2026
Avis spontané
Logo de Tenants Advice

Réponse de Tenants Advice

Thank you for your positive review. Our team works hard to ensure every client receives clear guidance and consistent communication, so it’s great to hear this reflected in your experience.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

Friendly and polite

Asim was very friendly, very polite, very confidently presented, brilliant with communication helping me understand everything.

13 mars 2026
Avis spontané
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Réponse de Tenants Advice

Hi Carly, thank you for the fantastic review! It's great to hear you had a great experience with the team, and thank you for sharing this.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

The guy called Kevin was very…

The guy called Kevin was very professional very polite , happy lady thank you

13 mars 2026
Avis spontané
Logo de Tenants Advice

Réponse de Tenants Advice

Thank you for your lovely feedback! It means a lot to the whole team to know our support made a difference. We’re always here to listen and help where we can.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

Noté 5 sur 5 étoiles

Prompt service from this company

Prompt service from this company, like how Asim called on the way so I was expecting him, really kind and polite gentleman.

13 mars 2026
Avis spontané
Logo de Tenants Advice

Réponse de Tenants Advice

Thank you for placing your trust in us and for sharing your experience. Supporting tenants through challenging situations is at the heart of what we do.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer.

Noté 5 sur 5 étoiles

Really glad I contacted this company

Really glad I contacted this company, they have been brilliant from start to finish, Asim was very thorough with his inspection taking many photos and making a detailed audit, very friendly people working at this company and they know how to do their job well.

13 mars 2026
Avis spontané
Logo de Tenants Advice

Réponse de Tenants Advice

Thank you for sharing your experience. Everyone deserves to feel heard and supported in their home, and we’re proud to assist members of the community when they need guidance.

If ever you need anything further or if you know of anyone going through the same type of issues, please don't hesitate to reach out to us on 0800 047 2017 or refer using the following link https://tenantsadvice.click/refer

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