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Lisez les avis des autres

Noté 3 sur 5 étoiles

Nothing went right at first: I placed an online order, and a month later an unexpected second payment appeared. It turned out to be a subscription I never knowingly signed up for. On top of that,... Voir plus

Noté 3 sur 5 étoiles

It’s only been a month & haven’t noticed or felt any changes. I’ll give it another month before commenting further

Noté 5 sur 5 étoiles

I havent seen any other company have such pristine levels of customer service like nurojit does. They have literally responded on emails under 24 hours. They not just replied but also presented soluti... Voir plus

Noté 5 sur 5 étoiles

I've ordered Nurojit's Shilajit now for the 3rd time. The price and quality is top notch. Retired 13 years army fitness enthusiast who loves a natural take to dieting and supplements, I'd recommend... Voir plus

À propos de l'entreprise

  1. Magasin de vitamines et compléments alimentaires

Écrit par l'entreprise

Nurojit - Elevate Your Health with Shilajit Welcome to Nurojit! We're your Shilajit experts, and we're here to supercharge your health naturally. Join our community of satisfied customers who have unlocked the secret to vitality with our premium Shilajit supplement. Discover the Nurojit difference today!


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

270 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 18 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

My purchase was refunded.

After some back and forth Nurojit has refunded my money. It’s a shame I never got to try the product as I was truly interested in seeing the benefits.

27 novembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

We sincerely apologize for the experience you’ve had, and we understand how frustrating and disappointing this situation must be. We’ve reached out again regarding your order #34770 to ensure this issue is addressed and resolved as quickly as possible.

Thank you for your patience—we’re fully committed to making this right.

Best regards, NuroJit Team

Noté 1 sur 5 étoiles

Going to police on nurojit SCAMMERS

Another company scamming people out of hard earned money I have two orders 32185 and 34032 combined over 1000 dollars and when I contact delivery company they say contact merchant which is impossible and no replies.

Not sure if lawyers or police need to be both involved but I’m sick of these companies falling short and scamming people out of money it’s time to contact police and see if I can get help

1 janvier 2025
Avis spontané
Logo de Nurojit

Réponse de Nurojit

We sincerely apologize for the frustration and stress this situation has caused you. We completely understand your concern, especially given the value of your orders #32185 and #34032.

We’ve reached out again to ensure these issues are addressed and resolved as quickly as possible. Your trust is incredibly important to us, and we’re fully committed to making this right.

Thank you for your patience as we work to resolve this matter.

Best regards,
NuroJit support

Noté 1 sur 5 étoiles

Poor Customer Service

Attempting to unsubscribe from the text messages outside of USA is a nightmare! No help from Customer Service, I believe they choose to ignore my countless emails requesting for help - and do not read the finer details - instead send a stock standard reply.

9 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

We sincerely apologize for the frustration you’ve experienced while trying to unsubscribe from our text messages. We understand how aggravating it is to feel unheard, especially after reaching out multiple times.

We’ve followed up again to ensure your concerns are properly addressed and resolved as quickly as possible. Your experience matters to us, and we’re committed to making this right.

Thank you for your patience and understanding.

Best regards, NuroJit Team

Noté 5 sur 5 étoiles

Two Thumbs Up

I ordered my Shilajit from Nurojit and I have nothing but positive things to share!! Their product was as advertised!!! After about 3 days I experience more energy, better sleep and improved mental clarity. I simply FELT healthier!!
The customer service has been amazing! I experienced ZERO issues with ordering or delivery of my products!
I am so impressed by Nurojit I have placed my order for their blueberry shilajit gummies.
I am positive I will experience nothing but positive results from this product as well !! :)

18 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Customer service is the worst

Customer service is the worst. I’m waiting for an order since Oct. I had to post a review here to get a response and after I got a long winded response, nothing was actual done to reship my order or even refund me. I have emailed them multiple times and am getting zero satisfaction or response. If you’re ordering internationally I would avoid.

17 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit


We truly apologize for the ongoing frustration and disappointment you’ve faced while waiting for your order since October. We understand how upsetting it is to feel unheard, especially after multiple attempts to resolve this.

We’ve reached out again to ensure your concern is properly addressed and resolved as quickly as possible. Your experience is incredibly important to us, and we’re committed to making this right.

Thank you for your patience, and we’ll be in touch shortly.

Best regards, NuroJit Support

Noté 1 sur 5 étoiles

Horrible Customer service/Will not refund order

I returned their product and they have IGNORED my emails. I sent them a tracking number and they have the product but are not providing a refund. They take FOREVER to reply to your initial request to set up and return/refund. Based on their customer service alone, I would never order from them.

***UPDATE*** they have replied to this review with more lies. No “priority” email in my spam or junk mailbox. They still are ignoring my refund AGAIN, EVEN AFTER they have the product returned to them (verified with tracking number). The fact that they replied so quickly to this review and have ignored their PAYING customer for WEEKS speaks loudly to their priorities.
Happy to update this review further if and when they actually refund me for the product they have back in their possession.

15 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

Hi Anthoney,

We sincerely apologize for the delay in processing your return and the lack of communication—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right.

Best regards,
The NuroJit Team

Noté 1 sur 5 étoiles

I paid for the “buy 2 get 1 free” and…

I paid for the “buy 2 get 1 free” and only received one bottle in total. I have followed up many times with them but have received no reply. Disappointing.

20 octobre 2024
Logo de Nurojit

Réponse de Nurojit

Hi
We’re truly sorry for the issue with your order and the lack of response you’ve experienced—that’s not the standard we hold ourselves to. Please email us at info@nurojit.com with your order details, and we’ll make this right immediately.

We value your trust and patience, and we’ll ensure this is resolved as quickly as possible.

Best regards,
The NuroJit Team

Noté 5 sur 5 étoiles

False claim money back guarantee

False claim money back guarantee
They never reply on there emails
Finally they refund
Worst customer service

17 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

Hi Himanshi,

We’ve reached out to you directly regarding your concern and are committed to resolving this as quickly as possible. At NuroJit, we stand by our guarantees and want to ensure you have the experience you deserve.

If you have any further questions or need assistance, please don’t hesitate to reply to our message or email us at info@nurojit.com.

Thank you for your patience and understanding.

Best regards,
The NuroJit Team

Noté 5 sur 5 étoiles

Refund of order

Refund of order was made in some time but I received full amount. I guess they had some issue in fulfilling my order but they did the right thing by refunding it.

15 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID THIS COMPANY, THEY WILL TAKE YOUR MONEY AND YOU WON’T GET ANYTHING

I have made an order on 22nd of November 2024 and I STILL HAVEN’T received my order!! Order no #34209. How it’s even possible? It’s near 2025!!! It’s embarrassing Nurojit, is this how you do business??Is this how you treat your customers?? You have so many bad reviews and you still not trying to sort the things right?? I am very disappointed of this company!!! They didn’t even bother to answer to my almost 10 emails sent!!! I want a full refund! I have paid you almost $250! Give me my money back you crooks!!!

13 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit


Hi Ricky,

We sincerely apologize for the delay and frustration caused. This is not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this urgently. Please check your inbox, including spam folders.

Thank you for your patience—we’re committed to making this right.

Best regards,
The NuroJit Team

Noté 1 sur 5 étoiles

Total scam

Total scam. I did not receive my product. The only thing that was delivered from them, were stupid apology e-mails. I don't recommend it to anyone.

25 novembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

Hi Arny,

We sincerely apologize for the frustration and disappointment caused by your experience. This is not the standard we aim to uphold.

We’ve reached out to you directly via email to resolve this matter promptly. Please check your inbox, including spam or junk folders.

Thank you for your patience—we’re committed to making this right.

Best regards,
The NuroJit Team

Noté 5 sur 5 étoiles

Massive difference in our energy which…

Massive difference in our energy which we noticed more when we ran out of gummies!!! My husband and I have been having the blueberry gummies for the past few months, not only are they tasty but they actually work. Very impressed with this product, value, taste and mostly the results.

12 décembre 2024
Avis spontané
Noté 1 sur 5 étoiles

This is a fraud

This is a fraud. I ordered in November 2 and they don´t answer my mails!!

11 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit


We sincerely apologize for the frustration and concern this situation has caused. We understand how upsetting it is to feel ignored, especially after reaching out multiple times.

We’ve followed up again to ensure your order from November 2nd is properly addressed and resolved as quickly as possible. Please know we’re fully committed to making this right.

Thank you for your patience and understanding.

Best regards, NuroJit Support

Noté 1 sur 5 étoiles

This company is beyond shocking I…

This company is beyond shocking I ordered the 3 for 2 jars of there capsules on 28th October and since have received absolutely nothing other than a few emails apologising for the delay and a refund of £15 out of the £105 I originally spent with them..have since emailed them back now 5 times in the last 2 weeks asking them where the hell is my order which seems to keep falling on deaf ears.. truly disgusting company and my honest advice to anyone is STAY WELL CLEAR!!!!

10 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

Hi Paul,

We’re truly sorry for the delay and lack of communication—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to resolve this issue as a priority. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right.

Best regards,
The NuroJit Team

Noté 1 sur 5 étoiles

7:48

7:48
< Inbox
3 Messages
Are You Keeping Up?
Hi Gary,
We apologize sincerely for the delay in delivering your order and any inconvenience this may have caused. We understand your concern and we assure you that we are working diligently to resolve the situation.
We kindly request you to wait for one more week as there might be some unforeseen circumstances that have caused the delay. We are doing everything in our power to expedite the delivery process and ensure that your order reaches you as soon as possible.
However, if by the end of next week the order is still not delivered, we encourage you to reach out to us again so we can provide the best solution.
Please accept our sincere apologies once again for any inconvenience caused by this delay. Our priority is your satisfaction, and we are doing everything we can to rectify the situation.
Thank you for your understanding and patience.
Best regards,
NuroJit Team

This is what I have received for the same issue. Been almost 3 months and no product. WTF

9 décembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit


We’ve reached out again to address this issue and ensure it’s properly resolved as soon as possible. We understand how frustrating this situation must be, and we’re committed to making things right.

Thank you for your patience and understanding as we work to sort this out.

Best regards, NuroJit support

Noté 1 sur 5 étoiles

I have emailed NuroJit several times…

I have emailed NuroJit several times about doubling my order, paying for it and not getting a single response.
Your company is a sham!
How many times could I possibly get in touch when you refuse to address the issue.
You have taken my money and not responded to your error. I want this rectified…today!

29 novembre 2024
Avis spontané
Logo de Nurojit

Réponse de Nurojit

Hi Brenda,

We sincerely apologize for the frustration caused by this situation and the lack of response—that’s not the experience we want for our customers.

We’ve reached out to you directly via email to address and resolve this issue immediately. Please check your inbox, including spam or junk folders.

Thank you for your patience, and we’re committed to making this right today.

Best regards,
The NuroJit Team

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