The company have since been in touch with me , their replies were going to my junk folder so I wasn't aware of their attempts to contact. They then contacted me via alternative means and I must... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic products. Regularly, if not daily consumption of the 40g flapjacks as a pre-workout snack with my morning coffee and a hype bar as an on the go snack. Great taste, fantastic value for money... Voir plus
L'entreprise a répondu
Would not recommend. After I purchased around 30 bars I received no email confirmation or invoice. Once the bars arived I was a few of the flavours tasted very bad ( I have tried many protein bars )... Voir plus
L'entreprise a répondu
Got 4 boxes of the new peanutty caramel and they're amazing! Even better now they have more protein so they're similar to others macros wise As a vegetarian these are the best bars I've had, they ha... Voir plus
À propos de l'entreprise
- Boutique de produits de nutrition sportive
- Confiserie
- Snack
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
We’re dedicated to making healthy, high protein snacks affordable. UK made, Vegetarian and an addition of some Vegan snacks, you are in good hands for all your protein needs. We are blummin’ delicious! We regularly update our special offers to give you the best deals possible and offer free UK Delivery on all orders over £32!
Coordonnées de contact
55 Marden Road, NE26 2JW, Whitley Bay, Royaume-Uni
- 0191 253 6220
- customerservice@oatein.com
- oatein.com
4,3
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
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Taste great and will get again
24 juin 2023
Great customer service
Great customer service, good turn around of order,fulfil bars very nice taste
30 mai 2023
Great product and fast delivery
23 mai 2023
I recently had the pleasure of trying…
I recently had the pleasure of trying the protein cookies and brownies from this store, and I must say, they are a game-changer for guilt-free indulgence. These treats not only satisfy my sweet tooth but also provide a wholesome boost of protein, making them the perfect guilt-free snack or post-workout treat.
26 avril 2023
Avis spontané
The Hype bar is No. 1 for me 👍🏻
I was very pleased that the Hype bars were available again. These are by far the tastiest and I really missed having them. I tried another brand whilst waiting for these to come back in stock and although they were good they weren’t as nice 😊
12 mai 2023
worth the wait for the bars to be back
l waited ages for these bars to be back in stock so am delighted they now are. Oatein salted caramel and the Milk and Cookies bars are really delicious
arrived quickly as usual. recommended. 5 *****
12 mai 2023
Not a good delivery experience.
The cookies were returned to the sender as they were unable to be delivered. I was not informed and only got to know because I got in touch with the Sender. Not a very good experience with the delivery. But the cookies are delicious. I just think I should have been updated about the problem.
25 avril 2023
The best protein cookies on the market…
The best protein cookies on the market no doubt! Please bring back the birthday cake cookie and brownies though!!
Shipping time always on point also! Shipped within 24 hours of ordering everytime.
8 mai 2023
I have to initially I was looking…
I have to initially I was looking forward to receiving and eating the vegan double chocolate cookie. I took the first bite and I really didn't like the taste or consistency! I asked friends and family to try them too, and the reaction was the same, one bite and it was thrown in the bin. I shall be going back to Vive. Sorry!
28 avril 2023
Great taste and a quality product
29 avril 2023
Their oat bars are truly amazing
Their oat bars are truly amazing! The perfect combination of taste and nutrition, they are a delicious and healthy snack option.
30 mars 2023
Avis spontané
Fast Delivery
Fast Delivery. Even better cookies & cream protein flavor. I even loved the water bottle :)
5 avril 2023
Oatein bars are realy great taste like…
Oatein bars are realy great taste like what they say
25 mars 2023
Oatiein flapjacks…
The availability of the product I wanted & it was delivered on time!
23 février 2023
Great product and great service
27 février 2023
Quick delivery and well priced with…
Quick delivery and well priced with offer. Bars are tasty.
1 février 2023
Subscription and support awful
Set up a subscription for a multipack.
They sent a box with mostly the same flavor bars
When I complained I was told that this was what they did if not all of the flavours were available and to be fair it does say that (in really small writing) but I ordered a multi flavor pack and got sent just 3 flavors I therefore decided to cancel my subscription.
I could not cancel my subscription on their website so I emailed their support who said they had cancelled it for me.
However today I am informed they are going to send me another subscription despite it being cancelled.
I have now cancelled my subscription again but they kept my payment details on file despite telling me I did not actually have an account with them.
1 janvier 2023
Avis spontané
Réponse de Oatein
Hi Lee,
Thanks for taking the time to leave us a review.
I have the original email that you sent us when you told us your order was 'entirely wrong'. We quickly discovered that it wasn't wrong at all and you just needed to have a look inside the boxes you did receive. As we informed you at the time, we reuse any boxing we have to make up our variety boxes, to help reduce our environmental impact. In this original email chain, you told us you got a variety box of Hype with four flavours, not the three you claim in your review. I think getting four out of five flavours isn't a terrible thing, especially when we have a note in our description explaining that if a flavour is out of stock it will be made up of favours that are in stock.
With regards to you not being able to cancel your subscription, this was due to the fact we changed the platform our website is on and you would have been sent an account invite to set up a new account on our new website, it would be against GDPR rules to create an account for you.
With regards to receiving emails after you had cancelled your subscription, this seems to be an issue with the 3rd party app that we use for subscriptions, I have spoken with the app company and informed them of the issue.
Once you got in touch with us I replied to you as soon as possible (you sent your messages on 01/01/23, which was a bank holiday and therefore we were not at work. I replied to you on 02/01/23 and looked into everything straight away and removed any details we had for you as you requested.
Thanks,
Oatein
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