The company have since been in touch with me , their replies were going to my junk folder so I wasn't aware of their attempts to contact. They then contacted me via alternative means and I must... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Fantastic products. Regularly, if not daily consumption of the 40g flapjacks as a pre-workout snack with my morning coffee and a hype bar as an on the go snack. Great taste, fantastic value for money... Voir plus
L'entreprise a répondu
Would not recommend. After I purchased around 30 bars I received no email confirmation or invoice. Once the bars arived I was a few of the flavours tasted very bad ( I have tried many protein bars )... Voir plus
L'entreprise a répondu
Got 4 boxes of the new peanutty caramel and they're amazing! Even better now they have more protein so they're similar to others macros wise As a vegetarian these are the best bars I've had, they ha... Voir plus
À propos de l'entreprise
- Boutique de produits de nutrition sportive
- Confiserie
- Snack
- Magasin de vitamines et compléments alimentaires
Écrit par l'entreprise
We’re dedicated to making healthy, high protein snacks affordable. UK made, Vegetarian and an addition of some Vegan snacks, you are in good hands for all your protein needs. We are blummin’ delicious! We regularly update our special offers to give you the best deals possible and offer free UK Delivery on all orders over £32!
Coordonnées de contact
55 Marden Road, NE26 2JW, Whitley Bay, Royaume-Uni
- 0191 253 6220
- customerservice@oatein.com
- oatein.com
4,3
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
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Awful taste
The taste of this product is so awful, I cannot believe someone actually sells this in good faith thinking it’s a good product. To sell food it’s not enough to have a pushy marketing strategy and a catchy name, you have to also provide a product that is (at the very least) decent.
24 novembre 2022
Réponse de Oatein
HI Vemund,
Very sorry to hear that you didn't like the taste of the Brownies that you ordered. Our brownies in our opinion are very tasty and we have a lot of good reviews on this product. However, I know they will not be too everyone's taste and I'm sorry that you were not a fan. I would hope that you would give us the opportunity to turn this into a more positive situation. How would you feel about us sending you one of our other products to try?
Please get in touch with our customer service team (customerservice@oatein.com) and we can arrange for something to be sent out :-)
Thanks,
OATteam
The cookies are delicious and good
The cookies are delicious and good, I've tried them on different store, but the cookies i ordered from this store, i haven't received them yet (:
26 novembre 2022
Réponse de Oatein
Hi Amjad,
Thanks for taking the time to leave us a review, I can get your frustrations with receiving your order late. However, you did place your order on one of the busiest shopping days/weekends of the year (Black Friday) and as I explained in our email conversation that Royal Mail was also striking a lot around this time and unfortunately they had massive delays with orders.
If you can get in touch with our customer service team (customerservice@oatein.com) we would love to try and turn this into a positive experience :-)
Order has still not arrived
Order has still not arrived.
Customer Support said would be here today - it isn't.
Order has arrived.
29 septembre 2022
Réponse de Oatein
Hi, your order was dispatched last Thursday but due to Royal Mail strikes may be experiencing some delays. Unfortunately once we have sent the item, this is out of our hands. You can check for delivery updates on your tracking link. Thank you.
Réponse de Oatein
Thanks for the feedback :)
Réponse de Oatein
Thank you for the review :)
Love the vegan hype and my husband…
Love the vegan hype and my husband loves the vegan brownies. Please Please consider making a vegan friendly flapjack
5 juillet 2022
Réponse de Oatein
Hi, thank you for the feedback :)
Quick and tasty
Product arrived quickly and was delicious. The pink cake bars were a fave! Will be ordering more.
20 juin 2022
Réponse de Oatein
Thanks for the review. :)
Nice but damaged.
I like the product nice flavour,arrived on time.My only suggestion would be you find a new delivery service,as the box was damaged.
5 juin 2022
Réponse de Oatein
Thank you for the feedback. We sorry to hear that your box arrived damaged! :(
Dangerously moreish snacks.
Quite new to Oatein products, but as a vegan gymrat I am always looking for new protein based snacks. I’d tried the Triple Choc Hype bars and loved them, and so for this order I went for the brownies and the Nutty Crisp bars. First class products, in fact so nice I am having to ration myself. Order was delivered in a very good time. Will definitely be ordering again from Oatein.
(Right. I’m off for a cup of tea and maybe just ONE more of those delicious brownies…)
31 mai 2022
Réponse de Oatein
Thank you so much for the feedback! :)
Lovely cookies.
Lovely cookies.
Excellent service.
Protein bars used to be marvellous. Shame the recipe was changed and they became smaller. Too many “-ols” as sweeteners too!
18 mai 2022
Réponse de Oatein
Thank you for the feedback :)
i don't like products that only have 1…
i don't like products that only have 1 month before they go out of date, i had to give the product away
15 mai 2022
Réponse de Oatein
We are sorry to hear that you are unhappy with your products. It is stated in the product description that Nutty Crisp is short dated and this is reflected in the price. Thank you.
Réponse de Oatein
Thank you!
Réponse de Oatein
Thanks for the feedback :)
Multi Box Order
Ordered the multi box and it was amazing. Great to get to try all the different flavours. Quick delivery. Will definitely order again!
3 mai 2022
Réponse de Oatein
Thank you for the review!
The flapjacks are back
The flapjacks are back! Love them and they seem tastier than before. The website is not great though.
2 mai 2022
Réponse de Oatein
Thank you for the feedback! :)
Amazing
Been a customer of oatein for a number of months and the products are not only delicious but I get the macronutrients I require.
30 avril 2022
Réponse de Oatein
Thanks for the review!
Great delivery
Great delivery! Ordered 3 variety boxes of cookies! They're delicious and great for a quick breakfast.
27 avril 2022
Réponse de Oatein
Thank you so much for your feedback! :)
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