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Ocean World Travel Avis 

672
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just returned from a Norwegian Fjords cruise and can not fault the help and advice provided by Ocean World Travel when we booked our holiday back in August 2025. As first-time cruisers, we kne... Voir plus

Noté 5 sur 5 étoiles

First contact was quick, informative and polite. Very impressed that when I phoned back to confirm the booking on a late Sunday afternoon, not only was the company open and taking calls, but I recei... Voir plus

Noté 5 sur 5 étoiles

Kerry at OWT explored cruise options within my parameters. Having selected my preferred option, Kerry then liaised with Fred Olsen to arrange some specifics to meet my needs. The OWT discount is alwa... Voir plus

Noté 5 sur 5 étoiles

Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières
  3. Agence de voyages

Écrit par l'entreprise

Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.

As a thank you for booking with us

Free champagne & chocolates

Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

672 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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5,0

Tous les avis

(672)

401 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Wonderful experience

Wonderful experience! Nothing is too much for the ladies at Ocean World they are delightful to speak to and always helpful! Exceptional service, thank you, especially Carrie and Kerry. Thank you.

4 juin 2026
Avis spontané
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Réponse de Ocean World Travel

Thank you so much for your wonderful review!

We’re absolutely delighted to hear that you had such a positive experience with us and that our team made a great impression. It’s especially lovely to hear your kind words for Carrie and Kerry—they will be thrilled to know their helpful and friendly service made such a difference.

Providing exceptional service and being there for our customers is what we always strive for, so your feedback truly means a lot.

Thank you for choosing Ocean World Travel. We look forward to helping you again soon.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Kerry was most patient and very…

Kerry was most patient and very helpful, as well as friendly.
When I finally decided what I wanted the booking was done very efficiently. Very good service, I will definitely recommend.

4 juin 2026
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Réponse de Ocean World Travel

Thank you for your lovely review!

We’re delighted to hear that Kerry was patient, friendly, and helpful throughout your booking process. It’s great to know that once you had decided on your plans, everything was completed quickly and efficiently for you.

Providing a smooth and supportive experience is exactly what we aim for, so your feedback means a lot. We really appreciate your recommendation and thank you for choosing Ocean World Travel.

We look forward to helping you again in the future.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Very helpful

My first booking with them and Jordan was very helpful and the price was better than booking direct. It made everything very easy. I have thanked the person who recommended them to me.

4 juin 2026
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Réponse de Ocean World Travel

Thank you for your lovely review!

We’re delighted to hear that your first experience booking with Ocean World Travel was such a positive one, and that Jordan was able to make the process easy and straightforward for you. It’s great to know you also found the price competitive compared to booking direct.

We really appreciate your kind recommendation and are pleased you were happy with the service you received. Thank you for choosing Ocean World Travel, and we hope to help you with many more fantastic holidays in the future.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Carrie Purnell

Carrie is always very helpful, meets all our requests with a smile and goes the extra mile to make our holidays stress free and enjoyable.

4 juin 2026
Avis spontané
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Réponse de Ocean World Travel

Thank you for your lovely review!

We’re delighted to hear such kind words about Carrie. She will be thrilled to know her helpful and positive approach has helped make your holidays stress-free and enjoyable. Going the extra mile for our customers is exactly what we strive for, so your feedback means a great deal to us.

We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Easy to book over the phone with a…

Easy to book over the phone with a friendly and knowledgeable travel agent (Carrie)

4 juin 2026
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Réponse de Ocean World Travel

Thank you for your lovely review!

We’re delighted to hear that you found the booking process easy and that Carrie provided friendly and knowledgeable assistance. We’ll be sure to pass your kind words on to her.

At Ocean World Travel, we always aim to make booking your holiday as smooth and enjoyable as possible, so it’s great to know we delivered that for you.

We really appreciate you choosing us and look forward to helping you with your future travel plans.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Great everything!

I have dealt with Ocean World for years. Always a friendly helpful voice on the phone.
Today Carrie was on the ball and booked me a cabin the moment Fred's phone lines opened as this cruise was just launched today.
Great service, discount, bottle of bubbly... what's not to love. Would give Michelle & staff at least 7 stars if allowed!!
Forgot to say that Carrie alerted me to this specialist cruise- she knows what I like to do! Huge thanks for that: I might have missed it.....

4 juin 2026
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Réponse de Ocean World Travel

Thank you so much for your fantastic review and your continued loyalty over the years!

We’re absolutely delighted to hear about your experience with Carrie today, and that she was able to secure your cabin right as the cruise launched. It’s wonderful to know she also took the time to alert you to the specialist sailing—our team really prides itself on understanding our customers’ preferences and helping them find the perfect trips.

We’ll be sure to pass your kind words on to Carrie, Michele and the wider team—they’ll be thrilled to hear your feedback (and we’d happily take those “7 stars” if we could!).

Thank you again for choosing Ocean World Travel. We look forward to helping you plan many more amazing cruises in the future.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Excellent service and very reliable

Excellent service and very reliable

3 janvier 2026
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Réponse de Ocean World Travel

Thank you for your kind review!

We’re really pleased to hear you found our service excellent and reliable. Providing a smooth, dependable experience for every customer is what we strive for, so your feedback means a lot to the team.

We appreciate you choosing Ocean World Travel and look forward to helping you with your future travel plans.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Our first holiday booking using Ocean…

Our first holiday booking using Ocean World travel, the staff were excellent and had all questions covered before we asked so went beyond what was absolutely essential. Really impressed.

1 juin 2026
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Réponse de Ocean World Travel

Thank you for your lovely review!

We’re delighted to hear that your first experience booking with Ocean World Travel was such a positive one. It’s great to know our team was able to answer your questions thoroughly and go the extra mile to ensure everything was clear and well covered for you.

We really appreciate you choosing us for your holiday booking and are so pleased to have made a strong first impression. We hope you have a fantastic trip and look forward to helping you again in the future.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Booking was trouble free

Booked a cruise with Ocean world travel and the process was easy. Seemed to get a good deal and the champagne and chocolates are a nice touch.

1 juin 2026
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Réponse de Ocean World Travel

Thank you for your lovely review!

We’re so pleased to hear that you found the booking process easy and trouble-free, and that you were happy with the cruise deal. It’s also great to know you appreciated the little extras—our champagne and chocolates are just a small way of saying thank you.

We really appreciate you choosing Ocean World Travel and hope you have a fantastic cruise. If we can help with anything else, we’re always here.

Kind regards,
The Ocean World Travel Team

Noté 5 sur 5 étoiles

Excellent help and advice from staff.

Excellent help and advice from staff.

21 mai 2026
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Réponse de Ocean World Travel

Thank you for your kind feedback. We're delighted to hear you received excellent help and advice from our team.

Noté 5 sur 5 étoiles

Friendly and efficient

Once again Carrie was so friendly and knowledgeable making our cruise booking a pleasure, Ocean Word is our go to Travel Agent

29 mai 2026
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Réponse de Ocean World Travel

Thank you for your lovely review. We're delighted to hear Carrie’s friendly and knowledgeable service made your booking a pleasure, and we truly appreciate being your go-to travel agent.

Noté 5 sur 5 étoiles

Always a responsive service

Always a responsive service, quick to investigate queries and advise the best options.

29 mai 2026
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Réponse de Ocean World Travel

Thank you for your kind review. We're delighted to hear you consistently receive a responsive service and that our team can quickly assist with your queries and offer the best options.

Noté 5 sur 5 étoiles

Absolutely brilliant !

Absolutely brilliant! Thank you Kerry . Found the perfect cruise for us. Organised everything and sent a lovely surprise on board!! We enjoyed it so much we have booked again through Kerry !

28 mai 2026
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Réponse de Ocean World Travel

Thank you for your wonderful review. We're delighted Kerry found the perfect cruise for you and took care of everything, and we're so pleased you enjoyed your surprise onboard and have chosen to book with us again.

Noté 5 sur 5 étoiles

Efficient and helpful

As always, efficient, Knowledgeable and helpful. They are always a pleasure to do business with. I have used Ocean World Travel for more than twenty years and would never book a cruise with anyone else. I am 83 and speak as I find. One very satisfied customer.

27 mai 2026
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Réponse de Ocean World Travel

Thank you for your wonderful review. We're delighted to hear you continue to find our team efficient, knowledgeable, and helpful, and we truly appreciate your incredible loyalty over the past twenty years.

Noté 5 sur 5 étoiles

A very quick booking today with Carrie

A very quick booking today with Carrie. Even booked our favourite cabin. Have booked with Ocean World for many years and always an excellent service. Thank you to Michele, Carrie and all the team.

27 mai 2026
Avis spontané
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Réponse de Ocean World Travel

Thank you for your lovely review. We're delighted Carrie was able to secure your booking quickly and even your favourite cabin, and we truly appreciate your continued loyalty and kind words for Michele, Carrie, and the whole team.

Noté 5 sur 5 étoiles

Very friendly staff

Very friendly staff, who are helpful in every way. I always book with this company and have done for several years now. My late father booked with Ocean world Travel and was always highly satisfied, he recommended them to me.

26 mai 2026
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Réponse de Ocean World Travel

Thank you for your kind review. We're delighted to hear our team has been friendly and helpful, and we truly appreciate your continued loyalty over the years along with your father’s recommendation.

Noté 5 sur 5 étoiles

We have dealt with Carrie @ OWT for the…

We have dealt with Carrie @ OWT for the past 6 years or so. Her expertise, problem solving and guidance has enabled us to enjoy every cruise she has booked for us and we will continue to use OWT.

15 mai 2026
Avis spontané
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Réponse de Ocean World Travel

Thank you for your lovely review. We're delighted to hear Carrie’s expertise, problem-solving, and guidance have helped make your cruises so enjoyable over the past six years, and we truly appreciate your continued loyalty to Ocean World Travel.

Noté 5 sur 5 étoiles

Carrie and her colleagues were…

Carrie and her colleagues were attentive to our needs and made sure they were punctual when calling us as arranged. our booking process experience was completed smoothly, excellent service we will not book another cruise without contacting Ocean World Travel first to see what they can offer.

22 mai 2026
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Réponse de Ocean World Travel

Thank you for your wonderful review. We're delighted to hear Carrie and the team were attentive and punctual throughout, and that your booking process was smooth from start to finish. We really appreciate your loyalty and look forward to helping with your next cruise.

Noté 5 sur 5 étoiles

They make it all so easy

They make it all so easy. They are all really nice people. Don’t mind how many questions you ask they have tons of patience. Love them all.

21 mai 2026
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Réponse de Ocean World Travel

Thank you for your lovely review. We're delighted to hear our team makes everything easy and that you feel supported no matter how many questions you have—we really appreciate your kind words and support.

Noté 5 sur 5 étoiles

have been booking with them for years

have been booking with them for years, excellent .

18 mai 2026
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Réponse de Ocean World Travel

Thank you for your kind review. We're delighted to hear you've been booking with us for years and really appreciate your continued support and loyalty.

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