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Ocean World Travel Avis 

673
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Just returned from a Norwegian Fjords cruise and can not fault the help and advice provided by Ocean World Travel when we booked our holiday back in August 2025. As first-time cruisers, we kne... Voir plus

Noté 5 sur 5 étoiles

Kerry at OWT explored cruise options within my parameters. Having selected my preferred option, Kerry then liaised with Fred Olsen to arrange some specifics to meet my needs. The OWT discount is alwa... Voir plus

Noté 5 sur 5 étoiles

First contact was quick, informative and polite. Very impressed that when I phoned back to confirm the booking on a late Sunday afternoon, not only was the company open and taking calls, but I recei... Voir plus

Noté 5 sur 5 étoiles

Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages en bateaux de croisière
  2. Agence de croisières
  3. Agence de voyages

Écrit par l'entreprise

Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.

As a thank you for booking with us

Free champagne & chocolates

Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.

Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

673 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

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5,0

Tous les avis

(673)

403 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Michelle was very pleasant and helpful

Michelle was very pleasant, friendly and helpful. First booking I have made with Ocean World Travel, I’m sure I will use them again in the future. Thank you

19 avril 2026
Avis spontané
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Réponse de Ocean World Travel

Welcome to the Ocean World Travel family! Michele takes great pride in ensuring our customers feel well-supported, and she’ll be delighted to hear your kind words. We’re already looking forward to helping you with your next adventure!

Noté 5 sur 5 étoiles

Ocean World Travel… just right for us!

We have booked with Ocean World Travel for many years. They provide the friendliest and most knowledgeable service. They are not too big to be impersonal and not too small to struggle with the vast range of options now available on cruises. Thank you to Kerry and Michelle who helped us with our most recent booking!

19 avril 2026
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Réponse de Ocean World Travel

Thank you so much for the kind words. We’ve always tried to keep that balance of having the expertise of a large agency but keeping the personal touch of a small team, so it’s great to hear that comes across. Kerry and Michele will be really pleased to hear they could help.

Noté 5 sur 5 étoiles

Staff are always knowledgeable and…

Staff are always knowledgeable and helpful would not book with any other company

10 avril 2026
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Réponse de Ocean World Travel

Thank you for such a kind review. It’s wonderful to hear that you feel so well looked after by the team. We really pride ourselves on our cruise knowledge, so knowing it makes a difference to your experience is great to hear. We truly appreciate your loyalty and look forward to helping you with your next trip.

Noté 5 sur 5 étoiles

Continued excellent service from Carrie at OWT

Booked a cruise earlier this year via Carrie at Ocean World Travel which we are going on in May this year. Excellent service from Carrie then, so no hesitation in contacting Carrie again to assist with a cruise booking for March next year. Once again she did not disappoint! Five star service!

16 avril 2026
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Réponse de Ocean World Travel

Thank you for the lovely feedback. It’s wonderful to hear that Carrie has looked after you so well for both your upcoming May cruise and your booking for next year. We really appreciate your trust in us.

Noté 5 sur 5 étoiles

A great company!

We know how hard Carrie at Ocean World cruises works for us. William told us ! Thank you for all of your support and great communication

7 avril 2026
Avis spontané
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Réponse de Ocean World Travel

Thank you so much for the kind words! We’re so pleased you feel well-supported and that you've enjoyed such great communication with us. Carrie does indeed work incredibly hard to get everything just right for our travellers!

Noté 5 sur 5 étoiles
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Réponse de Ocean World Travel

Thank you for the review. It’s great to know that Emily provided the efficient service we aim for at Ocean World Travel. We really appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Very friendly and efficient

Very friendly and efficient. Face to face contact with competitive prices

15 avril 2026
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Réponse de Ocean World Travel

Thank you for the kind words! It’s wonderful to know you appreciated the friendly, face-to-face service from the team. We’re pleased we could offer you a competitive price for your cruise and look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Excellent customer service and…

Excellent customer service and knowledgeable staff

15 avril 2026
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Réponse de Ocean World Travel

Many thanks for taking the time to share your experience. It’s great to know that the team hit the mark with both their expertise and their service.

Noté 5 sur 5 étoiles

Helpful

Helpful, professional with a bit of humour.

15 avril 2026
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Réponse de Ocean World Travel

Many thanks for the feedback. We really pride ourselves on being approachable and easy to talk to, so it’s great to hear you enjoyed the humour and helpful service from the team. We think it’s much better to have a proper conversation than to feel like you're speaking to a robot with a script.

Noté 5 sur 5 étoiles

Great service from the staff

Great service from the staff, with follow ups, emails, and return phone calls. Thanks a bunch all of you.Rick.

14 avril 2026
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Réponse de Ocean World Travel

Thanks a bunch for the kind words, Rick! We’re so pleased you enjoyed the service and felt well-supported throughout. Keeping things personal and staying in touch is what we do best. We're already looking forward to helping you with the next one!

Noté 5 sur 5 étoiles

Wouldn't use anyone else

Always a great service from Carrie even when things get changed!

13 avril 2026
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Réponse de Ocean World Travel

We’re so grateful for your loyalty and thrilled to hear you wouldn’t go anywhere else! It is our pleasure to make things easy for you, especially when plans change, and we’ll be sure to share your kind words with Carrie. Thank you for your continued trust in the Ocean World Travel team.

Noté 5 sur 5 étoiles

Excellent family run business

Have used this company for some while as they give such an excellent service. As a small family run firm they become like friends, especially Carrie who we use regularly. She's very efficient and deals with all requests quickly and knows all our preferences.

13 avril 2026
Avis spontané
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Réponse de Ocean World Travel

It is such a pleasure to hear that we’ve become like friends to you over the years! Providing that personal, efficient service is exactly what we aim for as a family business, and we’re so glad Carrie has been able to look after your preferences so well. Thank you for your continued support and for being such a valued part of the Ocean World Travel family.

Noté 5 sur 5 étoiles

Excellent service and product knowledge

Excellent service and product knowledge

10 avril 2026
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Réponse de Ocean World Travel

Thank you so much for the feedback! We take great pride in our team’s deep cruise knowledge and commitment to high-quality service, so it’s wonderful to hear that this shone through during your experience. We look forward to helping you with your next adventure!

Noté 5 sur 5 étoiles

Always go the extra mile to help you…

Always go the extra mile to help you out. They made the booking experience very simple and easy

8 avril 2026
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Réponse de Ocean World Travel

We’re so pleased we could make the booking process simple and easy for you! Going the extra mile is what we strive for as a family business, and it’s wonderful to know our team’s efforts made a difference in your experience. Thank you for the recommendation!

Noté 5 sur 5 étoiles

First time using them

First time using them - the lady was extremely helpful, professional and friendly. Delivered on her promises - excellent service thank you!

9 avril 2026
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Réponse de Ocean World Travel

Welcome to the Ocean World Travel family! We’re so glad we could make your first experience with us such a positive one by delivering on our promises with a professional and friendly touch. Thank you for the wonderful feedback, and we look forward to helping you with many more cruises in the future!

Noté 5 sur 5 étoiles

Very helpful phone conversations gave…

Very helpful phone conversations gave us a good understanding of what was best to book and how to go about it.

1 avril 2026
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Réponse de Ocean World Travel

We’re so glad our team could provide the clarity and guidance needed to help you feel confident in your booking. Providing expert, straightforward advice over the phone is exactly what we aim for, and it’s wonderful to know we could make the process easier for you. Thank you for choosing Ocean World Travel!

Noté 5 sur 5 étoiles

Just returned from a fantastic 35 night…

Just returned from a fantastic 35 night cruise on P&O Ventura - visiting Spain, Caribbean, New Orleans, Florida and Portugal. Booking was seamless through OWT and support given

3 avril 2026
Avis spontané
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Réponse de Ocean World Travel

Welcome back! It sounds like you’ve had a truly incredible adventure across the Atlantic, and we are so glad we could play a part in making the booking and support process seamless for such a fantastic 35-night itinerary. Thank you for choosing Ocean World Travel to help arrange your time on P&O Ventura—we look forward to hearing about your next big trip!

Noté 5 sur 5 étoiles

Straight forward easy booking

Straight forward easy booking, booked via OWT for the last 10+ years. Great service as always.

7 avril 2026
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Réponse de Ocean World Travel

Thank you for being such a loyal customer over the last decade! We’re so glad that we can still provide the same straightforward and easy booking experience you’ve come to expect from us after all these years. It’s a pleasure to have you in the Ocean World Travel family, and we look forward to the next ten years of adventures!

Noté 5 sur 5 étoiles

Ryan was very knowledgeable about the…

Ryan was very knowledgeable about the ship. He considered our options, clearly explained his thoughts , and we booked the cruise very easily.
And as always it was a good price. Ocean world are out first choice for booking a cruise.

7 avril 2026
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Réponse de Ocean World Travel

It’s fantastic to hear that we are your first choice for booking a cruise! We’re so glad Ryan’s knowledge and honest advice helped make your decision easy, and we’re pleased we could secure that great price for you as always. We'll be sure to pass your kind words on to Ryan, and we look forward to helping you with your next voyage.

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