Tai was polite, professional and personable. She quickly understood a complex issue with my business electric unit that was delaying my ability to set up a fixed deal for my new premises. She resolved... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Thanks you for a fast and fuss free transfer of our business energy account. Had a call back from Abbie following the call dropping (probably my end on that one !) New account set up and all complete... Voir plus
Why we like OCTOPUS ☆¥¥¥ Correspondence replied to both FULLY but also to the POINT. All matters RESOLVED. The SUPERB APP is REASON ALONE we are with OCTOPUS - 3 accounts on one APP for instant... Voir plus
L'entreprise a répondu
I was speaking to a very nice chap called Muhammed Abu who couldn't do enough for me . I had a big problem with my address and he sorted it out immediately. I had years of my address being the sam... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Coordonnées de contact
Join the UK's business energy champions
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Smart Meter - at last someone who listens...!!!
We had a Smart Meter fitted in April of 2025 and it has never worked...!!!
After over a year of broken promises and 4 hours each month rectifying grossly over "estimated" bills, we managed to speak with a FANTASTIC Octopus representative, Sarjana who not only listened but actioned her promises.
The situation now has a course of action and hopefully will be resolved soon with a new Smart Meter installation.
Sarjana has been the defining factor in getting something done and for that we are MOST grateful.
22 octobre 2026
Réponse de Octopus Energy for Business
We are glad you enjoyed your experience with our dedicated team member who stepped in to resolve this ongoing issue. We understand how frustrating it must have been to deal with inaccurate billing estimates and a non-functioning device for such a long period. It is our priority to ensure our customers feel heard and supported, and we are pleased that a clear plan is now in place to install a working replacement. Thank you for sharing your positive feedback with us!🐙
Réponse de Octopus Energy for Business
We are so glad we could help! Thank you for your feedback🐙
Electricity supply for our village hall…
Moved the electricity supply for our village hall to Octopus as they offered a better deal than our current supplier.
Called and spoke with Herry, who was very helpful and sorted everything out over the phone, including putting through a referral discount we had.
Hadn't expected to pay a one month equivalent security deposit, but that will be credited back to our account in the following months.
22 octobre 2026
Réponse de Octopus Energy for Business
We are glad you enjoyed your experience transitioning your village halls's energy service to us. We appreciate your positive feedback regarding the helpful phone support you received!🐙✨
First class customer services
It was a very refreshing change to immediately get through to a real person. Absolutely brilliant. Karen could not have been more helpful. It was an amazingly stress free and very reassuring experience.
22 octobre 2026
Réponse de Octopus Energy for Business
We are absolutely delighted to hear that you had such a stress-free experience speaking with our team. It is wonderful to know that getting through to a real person so quickly made such a positive difference. Thank you so much for sharing your lovely feedback!🐙✨
Always a pleasure talking to your…
Always a pleasure talking to your agents! Very helpful as always!!
22 octobre 2026
Réponse de Octopus Energy for Business
We are absolutely thrilled to hear that you had such a wonderful experience with our team. Our team always strive to be as helpful as possible, and your kind feedback truly means the world to us!🐙✨
Réponse de Octopus Energy for Business
Thank you for sharing! We will make sure this lovely feedback gets passed to Seb!🐙
Réponse de Octopus Energy for Business
We are glad you enjoyed your experience with our quick and helpful team. Thank you for your feedback!🐙
Prompt and friendly response to my…
Prompt and friendly response to my concern about the rapid increase in my direct debit led to an agreed reduction.
22 octobre 2026
Réponse de Octopus Energy for Business
Glad we could support getting your payment sorted Susan! Thanks for taking the time to leave this review 🙌
Réponse de Octopus Energy for Business
Thanks so much for the kind words! 🐙
I have been with Octopus for many years.
I have been with Octopus for many years now.
As far as I am concerned all Octopus staff/customer service are fantastic. All queries/questions are sorted straight away and certainly within 24 hours.
Keep up your great work.
Thank you.
22 octobre 2026
Avis spontané
Réponse de Octopus Energy for Business
Wow thank you John! So nice to hear you feel we're doing a great job 👏
Réponse de Octopus Energy for Business
Thanks for leaving this lovely review Liz! Glad we could help ☺️
Switch from EON Next to Octopus
Tom in customer services was very helpful, swift and got our company set up to switch to Octopus from January 1st 2027.
21 octobre 2026
Réponse de Octopus Energy for Business
Thanks so much for the kind words! Great to have you on board Di 🐙
Great customer service
Great customer service - professional, knowledgeable and (as a company) compassionate.
21 octobre 2026
Réponse de Octopus Energy for Business
Great to hear you had such a good experience with our team! Thanks for leaving this review 😄
Always a pleasant interaction octopus…
Always a pleasant interaction octopus staff are super lovely and helpful
21 octobre 2026
Réponse de Octopus Energy for Business
Thanks for leaving this lovely review! ☺️
Great and efficient service- Charlotte…
Great and efficient service- Charlotte offered levels of service and solutions over and above what I requested- Great!
21 octobre 2026
Réponse de Octopus Energy for Business
Thanks so much for the kind words! 🐙
Excellent response by Emily
Excellent response by Emily, resolved the issue really quickly and effectively
20 octobre 2026
Réponse de Octopus Energy for Business
Great to hear you had such an easy experience with Emily! Thanks for leaving this review 😄
Great customer service
21 octobre 2026
Réponse de Octopus Energy for Business
Thanks so much for the kind words! 🐙
Very good service thank you for your…
Very good service thank you for your service highly recommended
21 octobre 2026
Réponse de Octopus Energy for Business
Thanks for leaving this lovely review Kamil! ☺️
So far so good with Octopus
So far so good with Octopus. My Call was answered quickly and my problems addressed efficiently and politely.
21 octobre 2026
Réponse de Octopus Energy for Business
Thanks for leaving this lovely review Vicky! ☺️
Jack was able to deal with my switch…
Jack was able to deal with my switch over there and then without any issues or need to call back.
20 octobre 2026
Réponse de Octopus Energy for Business
Thanks so much for the kind words! 🐙
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