Octopus Energy for Business Avis 

Customer service agent was very helpful in dealing with the issue

I should like to thank Armand
I needed to change my bank details and Armand made the process completely painless and easy. Having someone answer the phone quickly and then be so helpful made my day.

So helpful, the girl I spoke to was lovely and explained everything clearly.

Competitive, interested in renewables, competent reply to email, very prompt response to phone calls, quick low effort process to switch.

I spoke with one person, Paris, he sorted out everything i needed very quickly and professionally.
Great Service!

Thank you! Sabrina Poiana went above and beyond to set our business up on a new account, despite our case being complex across multiple sites and meters. All solved in one call. Thank you!

Emily was most helpful, clearly and efficient in her information delivery and sorted the account switch in minutes.

Abbey was really helpful, able to answer all my questions and get our account set up

Abbie was amazing and made the whole process of switching to Octopus a breeze. Great customer service thank you :)

Very helpful customer service chap who was able to make many changes for me quickly and help resolve my issue

Easy switch over, good communication, excellent website.

The call handler was great very helpful and answered all of my questions, she emailed me all that I needed to move over from our current supplyer.
An easy process Thank you.

Mia was very helpful and answered my question fully

Received an email that I queried. Got a very fast response to it with a clear answer, a rare thing indeed, especially with other companies in this sector.

Having been ripped off by a previous supplier and/or broker Octopus Energy are a breath of fresh air. Their prices are very fair and I'm never horrified when I read emails referring to the Direct Debits. Everything just happens seamlessly and, unlike my previous supplier, I'm not spending the entire time worrying about much gas and electricity I am using.

I wish I'd switched sooner. A Very easy process,5 minute phone call. I spoke with Chris, very clear, helpful & switch date sorted. Instant emails confirming everything and online account setup.
I'm still a bit in shock how easy it was, a night & day difference from my current supplier.

Friendly conversation with Jacob who understood the issue I raised and resolved it immediately

Thanks to Chris, we had a great experience. Very professional and friendly.

Business customer. Good customer service, when you need to speak with someone a human answers the phone and can help resolve any issues without spending hours on hold and getting passed from department to department.

The lady on the phone was very helpful and clear with her details of what i needed to do and understand