Octopus Energy for Business Avis 

Leah has managing and resolved my query quickly, a big thank you!

I like talking to a human not a AI system . I actually believe your company cares about their customers, the lady I spoke to was better than helpful I enjoyed the call. I have dealt with many utility companies and in a word they were hopeless. Keeping jobs in Great Britain is a marvellous thing to do instead of using overseas call centres. Please don't change what I can only call a winning formula.Thank you

Great friendly and knowledgeable staff, everything was sorted in one go

Thank you for the amazing service I received the other day, Lula was so helpful, explaining about our new business contract etc. The response time for answering my call was literally immediate, other companies need to take a leaf from your book. I was very impressed. Thank you so much Alison

Tom was articulate, friendly, and polite. He dealt with our enquiry quickly and efficiently, and promised to follow up on the progress of our request and keep us updated. Overall, a very positive experience with Octopus Energy - yet again!

Easy to contact with no long wait times. Friendly attitude and nothing is too much trouble

Would like to say thank you to Joseph for his
lovely mannerism in helping me today.
It was a pleasure talking to him

Helpful and polite . I was reassured that the change to Octopus was going smoothly

I achieved what I wanted to do.
It took a while

Excellent customer service. Always available. What more could you want?

Utter disgrace of a company, don't touch them with a barge pole, overcharge and blame a dodgy meter, brake the meter box and won't repair it, 😠 don't go anywhere near them, avoid at all cost

I was able to change provider to octopus very easily by phone with a real person 😁. The only slight problem was the very high volume of back ground noice - would be a problem for someone with hearing difficulties.

I have been dealing with Mia today, on renewing our business energy contract. As always with Octopus, they kept it simple, with no hassle. Would not go anywhere else!

Joshua was very helpful, efficient and patient.

Quick to respond to the call. Answers to questions were clear and precise with good humour added in.

Jan was very good and answered the phone in good time. It was refreshingly efficient and all the information seemed to be available to him. Thank you Octopus team.