Octopus Energy US Avis 

Clarissa was great, she help me sign up for service easily and answered all my questions.

Kevin was knowledgeable and great to work with. Made renewal easy.

Kevin was great. Very helpful. He was very knowledgeable about the rates and services. Easy to talk to and friendly. Made me feel comfortable with my decision to go with Octopus Energy in addition to the lowest rate. Thank you!

Kevin was a pleasure to work with today, he made my new account set up seamless and easy. I had called another power company and they were droning on and on and I just couldn’t see where it was a good fit for me. Kevin really helped me understand the benefits and helped me realize I was making the right choice going with Octopus.

Payden listen to me.. payden insured me that he would take care of the mishap!!

I researched this thoroughly using ChatGPT. That technology was very helpful in making my decisions. Once on the patch to sign up, I encountered the Octopus website. Multiple attempts to sign up, each coming back with bad data or an error or a spinning dial.
I finally called them and discovered, I was in fact set up with an account. A few minutes on the phone and I am now a customer.

Called in to reconnect my smart thermostat Kevin took care of the problem immediately! Thank you!

Kevin was clear, concise and helpful with enrollment

Revel made my first time setting up electric seamless. She was so understanding and patient. I would recommend Revel and Octopus Energy to family and friends who want to find an electric company.

Kevin is enormously knowledgeable with different plans and it gives the Customers insight on what the best plan to embark on.

Information given was straight forward, easy to understand. Switching process was quite easy and took about ten minutes.

Lizzeth was very helpful and answered all the questions I had about renewing my plan. 😊

The guy over the phone really took his time and explained all of my options and walked me through everything

The experience I had was good. I spoke to Kevin during my call. He was able to resolve and address both making a small payment over the phone and signed me up with a new contract that was better for what I could afford. He was professional, informative, and had a good attitude throughout the call. I recommend his customer service as excellent.

Jake Williams was great. He truly cared about the service he was providing and even went the extra mile by calling my back to inform me up updates that were improvement for me to know. I appreciate him and would refer ppl to Octopus Energy. I also am a business owners and wish that my staff would help my customers the way Jack helped my sign for my new plan today. Thanks Jake!

I appreciated that I didn't have to be on hold to talk to someone. Kevin made the process of signing up seamless.

The representative I spoke with (Revel) was very helpful, professional, and kind.