Off-White Avis 

Having purchased a pair of Off-white industrial belt sliders, after being worn a handful of times the support band begin to peel away from the sole. I informed off-white directly who weren’t willing to take Blame of the faulty product and only offered for the product to be repaired at a cost. After informing them that I had actually purchased the item from one of their retailers they then proceeded to pass the blame onto them and were willing to take any action for their own product for what’s meant to be a high quality designer brand

Extremely bad quality for this price. I've had 3 pair of off-white shoes, none of them lasted longer than 2 months. The laces will break, the letters/arrows etc. on the sides will fall off and the tag will break after every day use. Worst of all, when you ask to get any of it replaced they tell you they can't do anything for you.

Off-white brand accessories and bags are not even a mass market quality! Bought a 1200 eur bag and after using it less than a year the lock just broke. Had to send it back to MyTheresa (reseller). The reseller actually tried to help me and they wanted to fix my bag, but, attention, - brand didn‘t reply! To fix the bag we needed a new X logo rotating lock, but noone got back to us to help. I waited 5 months, continually communicating to the support representatives of MyTheresa, and they never had news for me from the brand. Please avoid Off-white, they do not care about buyers or resellers, because they know how poor the quality of their items is. Disaster!

Quality is horrible
Bought a swim suit and the print went off when i swam with it and when i went back to off white they told me its not a production issue !!! Which means they produce bad quality products
My son bought a jacket and the zipper broke, went to them and they told me we cant fix it

Ho acquistato un paio di off white odys 1000 alla modica cifra di 590 euro.
Dopo un paio di utilizzi ho notato che la parte anteriore che ricopre il puntale della scarpa aveva cambiato colore e si erano completamente ingiallite e ingottite,nonostante non le avessi mai lavate ma solo pulite un paio di volte con un panno umido.
Ho contattato il centro assistenza, ho mandato le foto come mi avevano chiesto ma mi hanno risposto che è un problema dovuto all utilizzo.
Per loro è normale che un paio di sneakers pagate 600 euro dopo un paio di utilizzi cambino completamente colore.
Sconsiglio a tutti di avere a che fare con questo marchio poco serio che di griffato ha solo il prezzo dei prodotti e nulla di più.
VERGOGNOSI E LADRI.

Received an empty box and they refused to give me a refund or a new shirt. It also took them a month and a half to even answer me. Very mad, this company sucks and I will never ever order from them again!

I really wish I could give Off White zero star. I bought a Hat from a few months ago and the cotton is starting to develop a red colour which looks strange on a black hat. I reached out to Gabrielle.S in there CS team and was told that its not a manufacturing related. So there was noting they could do. This totally blows my mind for a luxury brand to make statements like this. Please please do not shop here they have no standards and hold no value in the quality of their products.

ho acquistato 4 mesi fa le vulcanized basse, nonostante siano state usate poco si è scollata la suola di entrambe le scarpe pagate ben 225 euro,da una scarpa con un costo così elevato mi aspetto una qualità eccellente e invece...

Scarpe che costano tanto ma che non valgono nulla! Dopo pochi utilizzi si sono completamente usurate e scollate. Prodotto pessimo! E in più l'assistenza non prende assolutamente in considerazione il reclamo. Una vergogna. Sconsigliato!!! NON SPENDETE SOLDI PER QUESTO SCHIFO DI SCARPE!

Really bad experience. Bought a swim short . after 3 washings the whole logo pealed off.
the customer service said after 7 weeks of editing -they can not change a worn item. worst customer service i ever experienced !!! Never off white again!

Products are cheaply made for the prices you pay I bought a pair of $400 sunshades and within 3 months of having them and wearing them less than 10 times both the X logos are off. And I have no clue when they came off meaning they must’ve came off while wearing.

Purchased a pair of off-white sliders and after wearing twice the rubber is fading away and blistering. Contacted customer service and told this was normal wear and tear. Do not waste your money on their expensive items as the quality does not last. Disgusting customer service and inadequate products from a so called “high end premium” fashion brand. Avoid!

Prodotti un po cosi… però assistenza molto professionale

Bought my son a pair of $600 shoes in New York City, and after just two years the words “just for walking” is peeling off. He’s barely worn them. Complete garbage.

The zips on my hoodie are literally different lengths

😭😵

Ho acquistato un paio di scarpe Off White Odsy 1000 pagandole ben 590€.
Dopo averle usate qualcosa come 4/5 volte la suola mi si è scollata completamente rendendo così impossibile usarle. Allora contatto il posto dove le ho acquistate e mi dice di riportarle e una volta fatto ciò le mandano in fabbrica Off White. Dopo un mese ancora non erano tornate e allora insisto con le telefonate finché mi ritornano. Ritornano e …… le avevano rincollate in maniera fatta male e che si vedeva. Io pensavo che mi avrebbero dato un altro paio nuovo invece mi sono state date le stesse sistemate malamente infatti tempo 5 utilizzi e hanno rincominciato a scollarsi. Allora ora non le uso più e ho praticamente buttato via 590€.

Ordered a pair of Nike Virgil Abloh (from the UK) from Off-White US on the 30th November 2021.Paiement was taken immediately
Received a poor confirmation with a number 52430 since then all I have is a status showing ‘.processing’ and I haven’t received any updates nor goods. Also an extra order (52429 as pending ?? It is now over 6 weeks!
No answer to my email
Will ask PayPal to look into it

Il logo delle scarpe off- White modello vulcanized a contatto con l acqua scarica il nero sulla tela bianca.Ci hanno risposto che è colpa dell uso.Ma.....Mio figlio le ha indossato 1 sola volta e una si e'bagnata in una pozzanghera .Ci rimborsano circa 20 euro x l acquisto diprodotti perpulirle.Pessimo acquisto concordo pienamente con le altre recensioni. 215 euro spese al vento .VERGOGNA

Pessimeeeeeee
Scarpe usa e fette così si devono chiamare 10 giorni tutte scollate