I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... Voir plus
L'entreprise a répondu
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I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... Voir plus
L'entreprise a répondu
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Voir plus
L'entreprise a répondu
As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... Voir plus
L'entreprise a répondu
Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... Voir plus
L'entreprise a répondu
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
26-27 Milsom Street, BA1 1DG, Bath, Royaume-Uni
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Bought some amazing cushions. The service at Oka is phenomenal

Réponse de OKA - Bath
Amazing service and great advice at the Bath store

Réponse de OKA - Bath
Brilliant customer service in Bath Store today. Male assistant ( sorry didn’t take his name ), was fabulous. I didn’t buy anything at the time but when I got home I decided to call up and enquire about a Sheepskin Throw that I thought was lovely. He was amazing on the phone and I bought it.

Réponse de OKA - Bath
Very good service from a very friendly and helpful young man. In addition he gave my dog a treat which was very much appreciated. I will return.

Réponse de OKA - Bath
Fantastic service from Alex in the Bath branch who went above and beyond to help me source my Oka footstool and organise fast shipping. Thank you!

Réponse de OKA - Bath

Réponse de OKA - Bath
Very professional service and lots of help today
Over the phone with Fiona Thank you

Réponse de OKA - Bath
Lovely, friendly staff with lots of lovely items for sale.

Réponse de OKA - Bath
Extremely helpful staff go above and beyond love shopping at this store.

Réponse de OKA - Bath
Excellent customer service in your Bath store. Staff could not be more helpful in assisting in choosing the right lighting shade to match a lamp base.

Réponse de OKA - Bath

Réponse de OKA - Bath
I couldn't be more pleased with the entire experience. I called the Bath store, and Alex took my call. From the start, Alex was incredibly clear and helpful. He updated me in real-time about the availability of the lamps and lampshades, confirming that everything was in stock. Alex also took the time to explain the delivery process, including who would deliver the lamps, and reassured me that the courier would send a text with a delivery time and tracking code. This really put my mind at ease, especially since the lamps and shades were a significant investment.
When the lamps arrived, I was not only impressed by how stylish and beautiful they are, but also by the delivery experience. The lamps were packed with exceptional care, ensuring they arrived in perfect condition. Overall, I'm beyond happy with both the product and the service I received. Thank you, Alex, and the OKA team!

Réponse de OKA - Bath
Beautiful design and quality product.Excellent and helpful service on store

Réponse de OKA - Bath
Super knowledgeable staff with the needs of the customers at the centre

Réponse de OKA - Bath
Friendly and helpful staff.
Good products, great range and prices.

Réponse de OKA - Bath
Very pleased with our purchase. Staff in the Bath store were really helpful, a lovely shopping experience.

Réponse de OKA - Bath
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