Niamh was amazing. She is such a delight and was incredibly helpful with my indecision and getting me to a place I was very happy with my purchase of 8 tailor made dining chairs
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Lisez les avis des autres
Craig Hennessy in Bath was very patient with us but he was a very good listener and he guided us towards two lamp shades that we are thrilled with
L'entreprise a répondu
The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t... Voir plus
L'entreprise a répondu
Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Coordonnées de contact
26-27 Milsom Street, BA1 1DG, Bath, Royaume-Uni
- +44 1225 443074
4,8
Excellent
370 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de OKA - Bath
Dear Gail
Thank you for your kind review. We’re so pleased to hear that you received such great service during your visit to our Bath store. Your feedback means a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
Super friendly and helpful service in…
Super friendly and helpful service in Bath store.
27 octobre 2025
Réponse de OKA - Bath
Dear Sara,
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visit to our Bath store. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Réponse de OKA - Bath
Dear David,
Thank you for your kind feedback. We are delighted to hear that you enjoyed your visit to our Bath store and received such helpful service. Your comments are truly appreciated, and we look forward to welcoming you again soon.
Kind regards,
OKA
Great experience
Very helpful and friendly staff, weren’t just after sales they genuinely wanted the items I bought to be the right ones for the space.
1 octobre 2025
Réponse de OKA - Bath
Dear Prema,
Thank you for your wonderful review. We’re so pleased to hear that our Bath team provided such friendly and genuine service, helping you find the perfect pieces for your space. Your kind words mean a lot and will be shared with the store team.
Kind regards,
OKA
Friendly and unpressured sale
Friendly and unpressured sale. Very helpful member of staff. Top quality products.
Very pleased with the whole experience.
25 septembre 2025
Réponse de OKA - Bath
Dear Caroline,
Thank you for your lovely review. We’re so pleased to hear you enjoyed a friendly and relaxed shopping experience in our Bath store and that our team were so helpful. It’s wonderful to know you’re pleased with the quality of your purchase.
Kind regards,
OKA
Bath store staff are AMAZING!…
My goodness your staff in Bath were amazing today. I think it was Alex and Christina, I actually gave them both a hug (prob not woke) but they went beyond the call of duty, bless them and you are very lucky to have such conscientious people working for you.
19 septembre 2025
Réponse de OKA - Bath
Dear TOW,
Thank you for your wonderful review. We’re absolutely delighted to hear that Alex and Christina in our Bath store made such a positive impression — your kind words about their exceptional service will mean a great deal to them. We’re very lucky to have them on the team.
Kind regards,
OKA
Réponse de OKA - Bath
Dear Sue,
Thank you for your kind review. We’re so pleased to hear you received such lovely service from our Bath team — your feedback is greatly appreciated and will be shared with them.
Kind regards,
OKA
Oka staff in Bath are always incredibly…
Oka staff in Bath are always incredibly helpful and go out of their way to assist Richard in particular is hugely knowledgeable.
12 septembre 2025
Réponse de OKA - Bath
Dear Wendy,
Thank you for your wonderful review. We’re so pleased to hear that our Bath team are always so helpful and that Richard’s knowledge and support made such a positive impression. Your kind words will be shared with him and the team.
Kind regards,
OKA
Very welcome in the shop
Very welcome in the shop, young man serving us was so helpful. Thank you
10 septembre 2025
Réponse de OKA - Bath
Dear Mr Carter,
Thank you for your lovely review. We’re delighted to hear you felt so welcome in our Bath store and that our colleague provided such helpful service. Your kind words are greatly appreciated.
Kind regards,
OKA
Always a pleasure to buy anything from…
Always a pleasure to buy anything from OKA. The staff in the Bath shop are great.
28 mars 2025
Réponse de OKA - Bath
Thank you for your lovely review. We’re so pleased to hear it’s always a pleasure shopping with us and that our Bath team continue to provide such great service. Your kind words are greatly appreciated.
Kind regards,
OKA
Réponse de OKA - Bath
Dear Alison,
Thank you for your kind review. We’re delighted to hear you received such friendly and helpful service from our Bath team. Your feedback means a lot to us.
Kind regards,
OKA
This was my second set of glazed pasta…
This was my second set of glazed pasta bowls, I have purchased, as they are the perfect size. Staff were friendly and helpful, ensuring dishes were wrapped safely for me to carry. The shop displays are always lovely at the Bath branch.
31 août 2025
Réponse de OKA - Bath
Dear Kay,
Thank you for your lovely review. We’re so pleased to hear you always enjoy shopping at our Froxfield store and appreciate the variety and inspiration it offers. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Store and stock looked beautiful and as…
Store and stock looked beautiful and as ever the staff are so helpful
30 août 2025
Réponse de OKA - Bath
Dear Gilly,
Thank you for your lovely review. We’re so pleased to hear you enjoyed your visit to our Bath store and that both the store presentation and our helpful team made such a positive impression. Your kind words mean a lot to us.
Kind regards,
OKA
Réponse de OKA - Bath
Dear Gordon,
Thank you for your kind review. We’re delighted to hear you were pleased with your purchase and received such pleasant and helpful service from our Bath team. Your feedback is greatly appreciated.
Kind regards,
OKA
Staff members are always very helpful…
Staff members are always very helpful and friendly
24 août 2025
Réponse de OKA - Bath
Dear Alicja,
Thank you for your kind review. We’re so pleased to hear our Bath team are always so helpful and friendly — your feedback is greatly appreciated and will be shared with them.
Kind regards,
OKA
Fantastic help and service from Natasha…
Fantastic help and service from Natasha and Alex at the Bath store.
From helping to advise and select the right pieces to placing an order, they made shopping in this branch an absolute pleasure!
Highly recommended.
16 août 2025
Avis spontané
Réponse de OKA - Bath
Thank you for your wonderful review. We’re delighted to hear that Natasha and Alex at our Bath store provided such fantastic help and made your shopping experience such a pleasure. Your kind words and recommendation mean a great deal and will be shared with the team.
Kind regards,
OKA
If I could give 0 stars I would
If I could give 0 stars I would. Garden furniture to the tune of £10,000 was ordered from Oka and within a few weeks was peeling a film of some sort that now made the furniture look like it had weathered 20 years of storm conditions in our garden. Upon calling Oka, having waited 10 days for a response to my email complaint, Oka acknowledged they were aware of a problem with the range. We asked what our options were and were told collection and full refund or we could have a discount and keep it. I was happy to see what the discount may be as we loved the furniture but it was still going to cost us a fair penny to have it stripped back and sealed correctly and would probably never look as it should have or did when it arrived. A few days later I was told the discount would be 20%. I refused this for two reasons, a. It had been sold for less in their sale and b. That’s still £8,000 for furniture that now looked 20 years old. If I could attach photographs I would. I was polite in my response but I never got a reply or acknowledgment, simply an email and text from a courier company saying they’d been instructed to come and collect it. This to me is unprofessional and frankly the height of rudeness!
I then waited for my refund, it never came so a week after they’d collected it I called Oka to ask when I would expect my refund. They acknowledged they had the furniture but hadn’t bothered to process the refund but that they’d do it now and to expect it within the next 5 working days. This is now a week ago and surprise, surprise there is no sign of my £10,000. I am now going to have to do a chargeback through my credit card company.
This has been a fantastic example of how to throw away good custom, well done Oka!
12 août 2025
Avis spontané
Réponse de OKA - Bath
Dear Ms Farrell,
We are very sorry to read about your experience and the inconvenience caused. This is far from the level of service we aim to provide, and we completely understand your frustration.
We can confirm that your refund has now been processed. We will also be investigating this internally, both to address the delay you experienced in receiving your refund and to look into the quality issue with the furniture. This is not acceptable, and we will ensure it is addressed so it does not happen again.
Thank you for bringing this to our attention.
Kind regards,
OKA
Good customer service
9 août 2025
Réponse de OKA - Bath
Dear Mr Wakefield,
Thank you for your kind review. We’re pleased to hear you received good customer service from our Bath team — your feedback is greatly appreciated.
Kind regards,
OKA
Visiting Bath today
Visiting Bath today, went to my favourite shop. As Lways I was not disappointed by the range and selection.
I was made very welcome in a lovely way, no pressure, Trish was so polite and helpful, a credit to the company.
9 août 2025
Avis spontané
Réponse de OKA - Bath
Dear Liz,
Thank you for your lovely review. We’re delighted to hear you enjoyed your visit to our Bath store and that Trish made you feel so welcome. It’s wonderful to know you continue to love our range and selection — your kind words will be shared with Trish and the team.
Kind regards,
OKA
A real statement piece in our hallway.
Our console table is beautiful. It’s a real statement piece in our hallway. The quality is excellent.
29 juillet 2025
Réponse de OKA - Bath
Dear Gilly,
Thank you for your lovely feedback. We’re delighted to hear that your console table has made such an impact in your home and that you’re pleased with its quality.
Kind regards,
OKA
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