The helpful attitude we had towards our purchase was very refreshing! Nothing was too much trouble. We are delighted with our experience and will definitely return.Our Sales Assistant Georgiana was fa... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
May was extremely helpful when deciding which table lamps and cushions would match my lounge. Very professional and had an eye for colour matching would have no hesitation in recommending her to famil... Voir plus
L'entreprise a répondu
First time visiting this store, Impressed with the quality and unique designs. Bought a really unusual lamp base and shade which although pricey I don't doubt it will be a talking point by visitors. W... Voir plus
L'entreprise a répondu
The staff in Oka at Red Brick Mill are excellent, extremely friendly & helpful . The store is packed with wonderful products which are beautifully presented. Samantha was particularly helpful giving... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are OKA, a British interiors and lifestyle brand with a love of layering unique pieces to achieve timeless looks. We want to inspire our customers to confidently create homes that reflect their personality. Situated in an impressive 4-story building, our Redbrick store is home to an array of furniture and accessories, spanning dining tables, lighting and mirrors, designed with both modern and classic spaces in mind. Stop by to gain interiors inspiration or create your own bouquet of flowers at our Bunched by OKA faux florist. Whether you seek advice or want to peruse our latest ranges, the team look forward to welcoming you.
Coordonnées de contact
Bradford Road 218, WF17 6JF, Batley, England, Royaume-Uni
- +44 1924 928783
4,8
Excellent
138 avis
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Tea lightThe displays made you want to buy so…
The displays made you want to buy so many things
7 août 2025
Réponse de OKA - Redbrick
Dear John,
Thank you for your kind words. I’m delighted to hear you enjoyed our Redbrick store displays — the team will be so pleased to know they inspired you.
Kind regards,
OKA
Fabulous service
Fabulous service from staff in store and also Jess the interior designer. Jess put together options online using picture of our room and furniture which was fantastic. Responsive and helpful.
18 juillet 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Jo,
Thank you for your kind review. We’re delighted to hear that Jess and the Redbrick team provided such a helpful and personalised experience — it’s wonderful to know the design support made a real difference.
Kind regards,
OKA
The staff at Oka Redbrick are always…
The staff at Oka Redbrick are always very friendly and helpful. It is always a pleasure looking around and seeing new stock.
27 juillet 2025
Réponse de OKA - Redbrick
Dear Helen,
Thank you for taking the time to share your feedback. We’re so glad to hear that you enjoy visiting our Redbrick store and that the team makes your shopping experience such a pleasure.
Kind regards,
OKA
The joy of experiencing the shop at Red…
The joy of experiencing the shop at Red Brick Mills is a great experience and I picked up some great items.
Great customer experience in the store too. Staff so knowledgeable about the items and great approach.
23 juillet 2025
Réponse de OKA - Redbrick
Thank you for your wonderful feedback. We’re delighted that you enjoyed your visit to our Redbrick store and that the team made such a positive impression with their knowledge and service.
Kind regards,
OKA
Amazing service & design inspo at Oka at Red Brick Mill!
I had a great experience at the gorgeous Oka at Red Brick Mill. The advisor I worked with was incredibly pleasant, friendly & patient throughout the entire process. They took the time to understand what I was looking for & provided several options that suited my needs. They also gave clear measurements & helpful advice. Outstanding customer service & beautiful displays giving lots of inspiration! I highly recommend!
19 juillet 2025
Amazing showroom
Cat loves the pet bed.
Great products and team, couldn't be more helpful.
17 juillet 2025
Réponse de OKA - Redbrick
Dear C.M.,
Thank you for your kind words. We’re so glad to hear your cat is enjoying the new bed and that our Redbrick team made your visit a great experience.
Kind regards,
OKA
Exorbitant and unnecessary delivery charges
Love OKA products and I decided to visit my nearest store at Redbrick Mill to purchase an Alanya rug, which the website said was in stock. The rug was priced at £895, but I was entitled to a 15% discount bringing the cost down to £760.75, a very welcome discount. However, the rug was only available to view in a room setting and a new one was not available except by delivery to my home address. I asked if I could collect in store but I was told it was classed as a heavy item and it had to be delivered to my home address at a cost of £60. I decided that despite the discount the delivery charge was totally unreasonable and was of a mind to cancel the purchase altogether. The rug would easily fit into my vehicle had it been available to purchase instore. I was willing to go back to the store and collect but I was told that was not possible either, being "a heavy item". My husband persuaded me to buy the rug bearing in mind the savings through the 15% discount. I love OKA products, but I will be very reluctant to buy anything in the future that can be classed as a heavy item in case I incur these disproportionate delivery charges.
8 juillet 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Barbara
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like to investigate this further.
We have sent you a request via Trustpilot to provide us with your order details. Once we receive your response, one of our senior customer service agents will reach out to you directly.
We appreciate your patience and look forward to assisting you.
Best regards,
OKA
Wonderful staff who couldn’t do enough…
Wonderful staff who couldn’t do enough to help. Great store!
28 juin 2025
The staff at Oka
The staff at Oka - Red Brick Mill went above and beyond to acquire table lamps.
16 juin 2025
Ordered rug and cushions via webchat
Ordered rug and cushions via webchat . Jess was really helpful sent pics of living room and she was able to place rug in room so I could see what it would look like . Also advised on cushions to compliment the rug and sofa . Absolutely fab service great communication and a real pleasure to deal with . Have received the rug and cushions and they are spot on ! Love them …. Many Thanks to Jess and team . 🤩
31 mai 2025
Avis spontané
Friendly and knowledgeable staff.
6 juin 2025
went above and beyond
I contacted OKA via webchat for a cushion that was out of stock online - I spoke to a lady called Jess, she was so helpful and went above and beyond to send me the item from her store, thank you so much Jess x
29 mai 2025
Avis spontané
Réponse de OKA - Redbrick
Dear Sandra,
Thank you so much for your lovely review. We’re delighted to hear that Jess was able to help and went above and beyond to get the cushion to you. We’ll make sure she sees your kind words — they’ll mean a great deal to her.
Warm regards,
OKA
The best cushion selection
Bought a lovely cushion! What a fantastic selection. Was given help and advice.
1 juin 2025
Réponse de OKA - Redbrick
Dear Kay,
Thank you for your kind words. We're so pleased to hear our team was helpful and that you love your new lamp. We hope it brings plenty of style and light to your space!
Warm regards,
OKA
Réponse de OKA - Redbrick
Dear Cheryl,
Thank you for your kind feedback. We're so pleased to hear that you received excellent service and knowledgeable support during your visit. We truly appreciate you taking the time to share your experience.
Warm regards,
OKA
Two incredibly helpful members of staff…
Two incredibly helpful members of staff really took time to help us plan 8 sofa cushion combination. Just arrived home and placed them on - they look amazing. So pleased. Thank you Team Oka at RedBrick. We will be back soon.
17 mai 2025
Réponse de OKA - Redbrick
Dear Suzi,
Thank you so much for your lovely feedback. We're thrilled to hear that our team at RedBrick took the time to help you plan the perfect cushion combination — and even more delighted to know they look amazing in your home! We’ll be sure to pass on your kind words to the team, and we look forward to welcoming you back soon.
Warm regards,
OKA
Unique style and quality goods for the home.
The Oka merchandise catches the eye as soon as you enter the Mill. The fragrance from the candles on display draws you in. The staff were welcoming and the floor space beautifully presented. A unique selection of artisan goods for the home.
15 mai 2025
Réponse de OKA - Redbrick
Dear Jan
We are thrilled to hear about your positive experience at our Rebrick location.
It's wonderful to know that you found our space welcoming and that you received such excellent service from our team. We aim to create a unique and inspiring shopping environment, and we're delighted that you enjoyed your visit.
We look forward to welcoming you back soon!
Kind regards
OKA
Wonderful quality and great displays in…
Wonderful quality and great displays in shop. Also great value
13 mai 2025
Réponse de OKA - Redbrick
Dear Paul
We're thrilled to hear you love our new store! It's wonderful to know you appreciate the design, quality and atmosphere. We hope you'll continue to visit and enjoy the experience.
Kind regards
OKA
Kind and courteous staff
Kind and courteous staff. Beautiful presentation of exquisite goods and amazing packaging for even the smallest purchase.
5 mai 2025
Réponse de OKA - Redbrick
Dear Kate
Thank you for your wonderful feedback!
We're thrilled to hear that you enjoyed both our products and service upon your recent visit to our Redbrick store.
We truly appreciate your support and look forward to seeing you again in the future.
Kind regards
OKA
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