This dress is absolutely stunning This dress is absolutely stunning. I felt like a princess !!! It was a dream come true. It fits perfectly and I got so many compliments about it. 100% recommended... Voir plus
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I had a great experience with Olivia Bottega. I was shopping for a dress for my elopement and fell in love with the Hellebore organza, tea-length dress. I was concerned about buying my dress without... Voir plus
Ordered my wedding dress in February for my May wedding. It was a rush job but got in on time. I dis the custom measurements and my dress fit perfectly!!! I got the Monroe Dress in Nude, it was except... Voir plus
L'entreprise a répondu
The gowns I ordered didn’t arrive. I received a request to review my purchases so I responded that they hadn’t arrived. Meanwhile I had been emailing regularly asking for a status as I could see the... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online bridal store of custom made wedding dresses ✈️ FREE USA & Worldwide Delivery ❤️ Wide size range & custom size ⭐️ Shop collection of unique wedding and formal dresses & accessories in our online boutique ⭐️ Shop your dream dress online now!
Coordonnées de contact
111 North Market St. Ste101, 95113, San Jose, Etats-Unis
- ask@oliviabottega.com
- oliviabottega.com
4,3
Excellent
285 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Your customer service was excellent and…
Your customer service was excellent and the dress really is perfect.
28 octobre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Sonia!
We are absolutely thrilled to hear that you loved both our customer service and your perfect dress! Reading your kind words truly made our team smile.
Thank you for trusting us with such a special moment - we are honored to have been part of your journey.
Wishing you endless happiness ahead!
Warmly,
Mary
Olivia Bottega Team
After I submitted my purchase
After I submitted my purchase, I was emailed by someone one the team to verify my measurements. My dress came early, and IT WAS amazing! I felt BEAUTIFUL! It fit perfectly and I received many compliments.
Add an option to add pictures! I’d totally share mine.
20 octobre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Syrenthia!
We are absolutely THRILLED to hear your dress arrived early and made you feel as beautiful as you are! 🥳 Thank you for sharing your experience – it means the world to our team to know that the extra care with measurements paid off and that you received so many compliments!
We're so honored to have been part of your special day and wish you a lifetime of happiness ahead.
With love & sparkle,
Mary
Olivia Bottega Team
Rushed Ordered GREAT Customer Service
I had a very short window to get my dress in and the team was AMAZING with getting it to me on time with a rush order. They were very responsive and the dress came RIGHT on time. I only wish I could wear my dress more because it is so beautiful.
3 octobre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Dominique!
WOW - thank you so much for your amazing review! We're absolutely thrilled we could help you get your dream dress in time, especially with a rush window. It means the world to hear you loved our team's responsiveness and that everything arrived right when you needed it!
We're even more touched that you wish you could wear your dress more - that's the highest compliment a designer could ask for! 🥰
If you ever do get the chance to bring it out again (anniversary shoot, vow renewal, or just a fabulous Tuesday!), we'd love to see you shine in it. Tag us @OliviaBottega so we can celebrate with you!
Wishing you a lifetime of beautiful moments - both in and out of that gown.
With gratitude,
Mary
Olivia Bottega Team
Best Dress Ever
Best Dress Ever! I was able to get the best of both worlds when I purchased this dress for my reception. When we were announced as Mr. and Mrs. French, I came out wearing my new cute flirty dress, and there were gasps, exclamations of, "oh my gosh!", and screams of excitement! I loved every moment spent in it and wish I could find a million occasions to wear it again. Thank you! The quality is perfection; it is strong, durable, full, and fit like a glove. I had it altered to be a bit longer for dancing without worrying about it being too short. Perfect!
9 octobre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Taylor!
We are absolutely thrilled by your review! Thank you for letting us be part of such a special memory. We're so honored you chose Olivia Bottega to help you shine during your reception, and we love that the dress felt strong, durable, and perfectly "you."
Wishing you both endless happiness and many more show-stopping entrances in life!
With love and gratitude,
Mary
Olivia Bottega Team
I had a great experience with my custom…
I had a great experience with my custom dress order! They helped along the way and the dress is beautiful and was delivered on time and in great condition.
6 janvier 2026
Avis spontané
Réponse de Olivia Bottega | Online Bridal Shop
Dear Sabrina!
We're absolutely thrilled to hear you had a great experience with your custom dress and that it arrived beautifully and right on time! Helping bring your vision to life is what we love most, and we're so honored you chose Olivia Bottega for your special day.
Wishing you all the happiness as you celebrate in your gorgeous gown!
With gratitude,
Mary
Olivia Bottega Team
The best customer service
The best customer service I have ever received from a company was from Olivia Bottega. I had to switch my original dress, and the team at OB helped me decide on my perfect replacement. They worked with me to find something available in my size, last minute (not because of anything on their end, I just waited too long to buy a dress!), that they could ship to me for my wedding. They answered my emails promptly and gave me tons of dress recommendations and personal opinions until I found the perfect dress for me!
29 septembre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Kathrine!
WOW – thank you SO much for this incredibly kind and thoughtful review! We're absolutely thrilled to hear that our team could help you find your perfect dress, especially with a last-minute switch. We know how important that final "yes to the dress" moment is, and we're just so happy we could be part of yours!
Your trust means the world to us, and we're honored you chose Olivia Bottega for your special day. We hope you felt as beautiful as you looked!
If you're comfortable sharing, we'd love to see a photo of you in your gown – tag us @OliviaBottega so we can celebrate with you!
Wishing you a lifetime of love and happiness,
With love,
Mary
Olivia Bottega Team
Did not arrive at all
I ordered a dress which said it would be ready in 8 weeks and paid extra for a rush order to get it in 6 weeks. I checked in a few weeks later to make sure it would still make it in time and they assured me it would. Then they emailed me the day the dress was supposed to be delivered a week before my wedding to tell me they didn't have the right fabric so the dress wouldn't arrive. I was refunded the price of the dress, but not the extra rush order fee.
13 septembre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Bride!
Thank you for bringing this to our attention - we’re truly sorry for the stress and disappointment this caused, especially right before your wedding. We'd like to look into this situation right away.
Please email us directly at ask@oliviabottega.com with your order number so we can investigate what happened and make sure your refund is fully resolved.
We appreciate you sharing your experience and hope we can make this right.
Sincerely,
Mary
Olivia Bottega Team
The gowns I ordered didn’t arrive
The gowns I ordered didn’t arrive. I received a request to review my purchases so I responded that they hadn’t arrived. Meanwhile I had been emailing regularly asking for a status as I could see the order wasn’t going to arrive. No phone number to call. They responded finally and shipped two new dresses but those arrived late. While the quality of the dresses was good, customer service was not.
3 septembre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Michele!
Thank you for taking the time to share your experience. We sincerely apologize for the delays and communication challenges you encountered with your order. We understand how frustrating and stressful this must have been, especially when planning for an important occasion.
We’re glad to hear that the dresses eventually arrived and that the quality met your expectations, though we regret that our service fell short in ensuring a smooth and timely process.
Your feedback is invaluable to us as we continue to improve our customer care and logistics. We are actively working to enhance our response times, shipping transparency, and support channels to better serve our brides in the future.
Sincerely,
Mary
Olivia Bottega Team
Brand new yet TORN!
When the ad for Olivia Bottega popped up, I felt like the brides' dresses were meant for me. I also thought a lot of the designs were fairly matched on the price points. As soon as I saw the Alraune dress, I knew I found my dress. The guide for sending measurements was easy and simple to follow. It was a total of 12 weeks before I was able to try on my dress. I was so excited and happy when it arrived! I carefully opened the box and started to examine every inch of the dress.
To my dismay, the skirt edges were torn throughout the bottom. I was in utter shock that my brand-new dress was already torn straight out the box! I immediately documented through pictures and sent my OB representative an email. I had to once again wait and had to send my dress to a bridal alteration and have the skirt repaired. When the OB representative replied, she mentioned this was an oversight and that the fabric was delicate and unforgiving. It was not an oversight; it was neglect on making sure a brand-new product is show room ready. Also, whoever worked on the dress clearly needs more training and micromanagement from a more experienced seamstress. Most of the dresses OB offers are delicate fabrics. It was really distressing because there is absolutely no reason why the dress was shipped at all in that condition.
In the end OB paid for my alteration bill. It was an unnecessary additional stress I had to endure during an already stressful time, prior to the wedding and finalizing details.
I truly hope OB has raised the bar for more checkpoints in the dress making process. So that a future bride can be excited and happy about their dress, and not disappointed and discouraged.
18 septembre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Bride ❤️
Thank you for taking the time to share your experience so thoughtfully. We sincerely apologize for the distress caused by the condition in which your Alraune dress arrived. This was not the experience we ever want for our brides, and we are truly sorry for the oversight and the added stress during an already busy time.
We are glad we were able to connect and cover the cost of your alterations to make things right. Your feedback has been shared directly with our quality control and production teams to reinforce our inspection processes and training, ensuring that every dress meets the highest standard before it leaves our studio.
With sincere appreciation,
Mary
Olivia Bottega Team
Stunning dress
I got an amazing custom glittery reception dress which I ordered in Jun. It got delivered in Aug which was faster than expected. I felt beautiful in it and it fit like a glove. The only minor annoyance was that glitter got everywhere.
14 août 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Adrian!
We're thrilled you loved your glittery reception dress and that it arrived even faster than expected – that's awesome! Hearing that you felt beautiful and it fit perfectly makes our whole team smile.
Thanks for the heads-up about the glitter – we totally get it (sparkle comes with a little extra magic ✨). We're so honored you chose Olivia Bottega for your special day!
Wishing you endless happy memories in that stunning dress!
With gratitude,
Mary
OLivia Bottega Team
My dress was absolutely perfect
My dress was absolutely perfect. The fit, the craftsmanship, the service. Everything was excellent. I would recommend Olivia Bottega to anyone looking for a stunning wedding dress.
14 août 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Derrick!
We are absolutely thrilled to hear that your dress was perfect in every way – from the fit and craftsmanship to our service! Your recommendation means the world to us, and we're so honored to have been part of your special day.
Wishing you a lifetime of happiness!
With gratitude,
Mary
Olivia Bottega Team
The Bottega team do a great job …
The team do a great job setting and updating expectations for your order. My daughter's dress and matching veil were the icing on her fairytale wedding.
27 juillet 2025
Réponse de Olivia Bottega | Online Bridal Shop
Hi Mary!
Thank you so much for taking the time to share such a heartfelt review! We're absolutely delighted to hear that your daughter's dress and veil added that perfect fairytale touch to her wedding day – that's exactly the magic we strive to create!
Our team works tirelessly to keep every bride and family informed and confident throughout the process, so your recognition means the world to us.
We're deeply honored to have been part of such a special moment in your lives. Wishing your daughter and her partner a lifetime of love and happiness!
With warm thanks,
Mary
Olivia Bottega Team
I’m enamored with my veil
I’m enamored with my veil, I only wish it had a blusher as magical as my glittery long veil. We made it work. It definitely sheds but it brought all the magic I was looking for.
4 août 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Kaytlun!
Thank you so much for your lovely review! We're absolutely thrilled to hear that your glittery veil brought all the magic you were hoping for – that's exactly what we love to create for our brides!
We truly appreciate you sharing your thoughts about the blusher as well. Your feedback is so valuable and helps us continue to dream up even more enchanting designs for the future.
Wishing you a lifetime of sparkle and joy!
With gratitude,
Mary
Olivia Bottega Team
Perfect dress for my engagement photos
I bought the Cameron dress for my engagement photos and I couldn’t be happier with the result! The dress was ever more beautiful in person and very comfortable! And I love that it has pockets! I would definitely buy from this seller again.
15 octobre 2025
Avis spontané
Réponse de Olivia Bottega | Online Bridal Shop
Dear Jade!
Thank you SO much for your wonderful review! We're thrilled to hear that you loved your Cameron dress for your engagement photos – and yes, pockets are always a game-changer! 🙌
It makes us so happy knowing the dress was even more beautiful in person and that you felt comfortable and confident wearing it. We're truly honored to have been part of your special moments and can't wait to see how the photos turned out!
If you're comfortable sharing, we'd love to see a sneak peek – tag us @OliviaBottega so we can celebrate with you!
With gratitude,
Mary
Olivia Bottega Team
Midi Wedding Dress Cameron:
Midi Wedding Dress Cameron:
Perfection!
Simple and Classic! Perfection! I felt so beautiful and was comfortable all day in this dress. Bonus for pockets. Customer service was amazing! I had an issue with the dress and I contacted them and they replaced it so quickly. Highly recommended this company. You will not be disappointed with the quality and care. I ordered the size US8 I’m 5’7” and 157lbs
18 octobre 2025
Avis spontané
Réponse de Olivia Bottega | Online Bridal Shop
Dear Krisinda!
WOW – thank you SO much for this incredibly kind review! We're absolutely thrilled to hear that you felt beautiful and comfortable all day in your dress (and yes – pockets for the win! 🙌).
It means the world to us that you loved the simple, classic design and that our customer service team could quickly resolve the issue you encountered. We're so grateful you trusted us with your special day and truly appreciate you taking the time to share your experience and even include your measurements – that's super helpful for future brides!
We're honored by your recommendation and wish you a lifetime of happiness ahead. If you ever share photos from your big day, we'd be over the moon to see them – tag us @OliviaBottega!
With love and gratitude,
Mary
Olivia Bottega Team
My experience was okay
My experience was okay. The dress was stunning but had the cheapest, roughest tulle in it that made the skirt so stiff and immovable. The zipper came to me already broken (or maybe just hastily sown in poorly?) and the cuffs snap off with the slightest movement. Honestly, felt much cheaper than what I paid for it. I took it to a mom and pop seamstress, got the tulle removed altogether (seamstress also commented on the bulkiness/choice of tulle), and the sleeves and zipper fixed. I got a lot of compliments on the look of it though!
1 août 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Megan!
Thank you for taking the time to share your thoughtful and detailed review. We're truly glad to hear that you received so many compliments on your dress and that the overall look was stunning! At the same time, we sincerely apologize for the issues you experienced with the tulle, zipper, and cuffs – this is certainly not the quality we strive to deliver.
Your feedback is incredibly valuable to us. Regarding the tulle, we use a structured, slightly firmer fabric in certain designs to help the skirt hold its shape and volume throughout the celebration. That said, we completely understand that it can feel stiff and less movable than softer tulles, and we regret that it impacted your comfort.
We're so sorry that the zipper and cuffs did not meet your expectations. This is not our standard, and we’ll be reviewing these elements with our production team to prevent similar issues in the future.
Thank you again for your honesty and for giving us the opportunity to improve.
Warmly,
Mary
Olivia Bottega Team
From the moment I started looking for…
From the moment I started looking for my wedding dress and found Olivia Bottega’s website, I knew right away that my dress would be from there. I was a bit hesitant about buying a dress online, but I can honestly say it was the best decision I ever made. From the price, to the quality, to how delicate and beautiful it is—there wasn’t a single detail I didn’t absolutely love about my dress.
6 septembre 2025
Réponse de Olivia Bottega | Online Bridal Shop
Hi Francis!
Reading your review filled our hearts with so much joy! We're deeply honored that you knew right away your dress would be from Olivia Bottega - and even more thrilled that it exceeded your expectations.
Thank you for trusting us and for celebrating the details we pour our hearts into: the delicate craftsmanship, the quality, and the beauty you deserved. You've reminded us why we do what we do!
We wish you a lifetime of love and happiness - and many moments that feel as magical as your wedding day.
With gratitude,
Mary
Olivia Bottega Team
the dress was beyond beautiful!
the dress was beyond beautiful!! The service was great! and I received my dress earlier than they originally mentioned it would arrive. My only complain is that you would think that for a dress costing well over 1k it would be packaged and delivered in a box and not STUFFED into a large plastic bag.
8 juillet 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Yesenia!
We're absolutely thrilled to hear that you loved your dress and that our service met your expectations! Reading that your gown arrived even earlier than expected truly made our day.
Thank you also for sharing your thoughtful note about the packaging. We hear you completely, and we're actively working with our shipping partners to improve the unboxing experience - especially for our special pieces. Your feedback is invaluable as we grow and refine our process.
We're so honored to have been part of your journey, and we hope you felt as beautiful as you looked on your big day! If you'd like to share a photo, we'd love to see you shining in your Olivia Bottega dress - tag us @OliviaBottega!
Wishing you a lifetime of happiness,
Mary
Olivia Bottega Team
My detachable bridal skirt was perfect
My detachable bridal skirt was perfect! The color, the quality and the fit were exactly what I wanted! I would highly recommend this company! The shipping was also right on time as quoted! I can’t say thank you enough!
7 juillet 2025
Réponse de Olivia Bottega | Online Bridal Shop
Hi Ayanna!
We're absolutely thrilled to hear that your detachable bridal skirt was everything you dreamed of - from the color and quality to the perfect fit! Reading that you'd highly recommend us means the world to our team.
Thank you for trusting Olivia Bottega and for taking the time to share your joy. We're so honored to have been part of your special day!
Wishing you endless happiness,
Mary
Olivia Bottega Team
Ordered dress then told week later it…
Ordered dress then told week later it wasn’t available
5 juillet 2025
Réponse de Olivia Bottega | Online Bridal Shop
Dear Angel!
Thank you for sharing your feedback - we truly value it, and we’re sorry for any frustration this situation caused.
We understand how disappointing it can be when an expected item becomes unavailable. As soon as we were aware the dress was no longer in stock, we immediately issued a full refund to you. We also offered to create a custom version of the dress tailored to your measurements as an alternative, though we understand you chose not to move forward with that option.
We sincerely apologize for the inconvenience and appreciate your understanding. Our goal is always to provide a transparent and positive experience, and we’re here to assist should you have any further questions or need help finding another style you’ll love.
Warmly,
Mary
Olivia Bottega Team
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