they don’t know how to size up on plus size people! materials felt cheap! delivery was late! communication was iffy!
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Lisez les avis des autres
This dress is absolutely stunning This dress is absolutely stunning. I felt like a princess !!! It was a dream come true. It fits perfectly and I got so many compliments about it. 100% recommended... Voir plus
L'entreprise a répondu
I had a great experience with Olivia Bottega. I was shopping for a dress for my elopement and fell in love with the Hellebore organza, tea-length dress. I was concerned about buying my dress without... Voir plus
Ordered my wedding dress in February for my May wedding. It was a rush job but got in on time. I dis the custom measurements and my dress fit perfectly!!! I got the Monroe Dress in Nude, it was except... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Online bridal store of custom made wedding dresses ✈️ FREE USA & Worldwide Delivery ❤️ Wide size range & custom size ⭐️ Shop collection of unique wedding and formal dresses & accessories in our online boutique ⭐️ Shop your dream dress online now!
Coordonnées de contact
111 North Market St. Ste101, 95113, San Jose, Etats-Unis
- ask@oliviabottega.com
- oliviabottega.com
4,2
Bien
286 avis
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A répondu à 81 % de ses avis négatifs
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Absolutely amazing
Absolutely amazing. I have never felt so beautiful in my life and I’ll never forget my husband’s face when he saw me in my gown. The measurements were perfect. The customer service was great.
24 mai 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Anasia,
Thank you so much for your wonderful review!
We are thrilled to hear that you felt beautiful and that your husband was so moved when he saw you in your gown.
It's fantastic to know that the measurements were spot-on and that you were pleased with our customer service.
We are truly grateful for your feedback and for sharing your memorable experience with us.
Your review mean the world to us!
All the Best,
Olivia Bottega Team
Perfect experience
The customer service & great & made sure I ordered the correct size for my dress. when the dress arrive it was in perfect condition & fit like a glove. the only alterations needed was some hemming due to only being 5'2"
11 mars 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Ky Misson!
Thank you for taking the time to share your feedback.
We are happy to hear about your experience with us met your expectations.
For us is important to provide the best customer service. It's wonderful to know that your dress arrived in impeccable condition and fit you beautifully, requiring only minimal alterations for length, as the standard size of the dresses provides the standard length of the skirt.
Thank you for your feedback.
Be the happiest bride.
Best regards.
Olivia Bottega Team
It was done early
It was done early, it arrived early, looks exactly like the photos! I ordered the custom one and it fit perfectly! ❤️
4 avril 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Paula,
Thank you so much for your kind words! Thank you for taking the time to leave a review.
It's really important for us to provide the best serivce, It's wonderful to know that the dress you ordered was a perfect fit and it's matched the photos perfectly!
We appreciate your feedback! ❤️
All best,
Olivia Bottega Team
I absolutely love my dress!
I absolutely love my dress and looked stunning on my big day! The shop was communicative and I got my dress on time with no problems. They also made sure I was getting the right size before submitting the order which was super helpful!
22 mars 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Sky!
Thank you so much for taking the time to share your wonderful experience with us! We are happy to hear that you loved your dress and that it added to the splendor of your big day.
It's great to know that our communication and assistance with sizing met your expectations. We are here for each bride to provide the best serivce;)
We are also delighted that the dress arrived on time and without any issues.
Your satisfaction is our top priority, and we are grateful for your positive feedback.
Warm regards,
Olivia Bottega Team
Réponse de Olivia Bottega | Online Bridal Shop
Dear Caroline,
Thank you so much for your review!
It's wonderful to know that our you liked our samples, We hope to see you as our future bride!
💕✨
All of the best,
Olivia Bottega Team
Worth It
Anastasia was great to work with, and the finished product was gorgeous. The wedding dress was so well made, my family couldn’t believe I got it online! Since I used their Try-at-Home feature, I was able to get a good sense of which of the dresses fit my body type best. I also opted for the customized measurements options, which meant the dress fit like a glove. I was so excited when I tried on the finished dress for the first time! And every time after then. If you’re on the fence, I encourage you to go for it.
21 septembre 2023
Réponse de Olivia Bottega | Online Bridal Shop
Dear Akira,
Thank you for your wonderful feedback!
We're thrilled to hear that your experience with us was so positive and that the wedding dress exceeded your expectations.
It's fantastic to know that our Try-at-Home feature and custom measurements option contributed to the perfect fit of your dress.
We appreciate your encouragement to future customers and are grateful for your recommendations;)
Thank you for choosing us for such a special occasion.
Be the Happiest;)
Warm regards,
Olivia Bottega Team
My dress fits perfect and good customer…
My dress fits perfect and good customer service
9 février 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Melanie,
Thank you for your feedback!
We're thrilled to hear that your dress fits perfectly and that you're satisfied with our customer service.
It's important for us;)
We will be happy to see you as our customer for the evening collection!
All best,
Olivia Bottega Team
Loveeeee my dress
Loveeeee my dress. My wedding isn’t until 2025. Every time I try it on, I’m always in “AWww”. The service was so fast. I went to the shop in San Jose. Everyone was so nice and sweet.
5 février 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Suzanne,
Thank you so much for your adorable review!
We're over the moon to hear how much you love your dress and that you're enjoying every moment of trying it on.
It's wonderful to know that our service met your expectations and that your visit to our San Jose shop was filled with kindness and warmth.
We're here for you all the way to 2025 and beyond! 💕✨
All of the best,
Olivia Bottega Team
Gown for my Bridal Shower
I bought a gown for my bridal shower and I was obsessed with it!!! The material felt super expensive, loved that my dress had pockets, didn’t wrinkle when i sat down despite it being satin and i got so many compliments!
12 février 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Sarah,
Thank you so much for taking the time to leave a review!
We're are happy to hear that you liked the dress for your bridal shower. I
t's wonderful to know that the quality of the material exceeded your expectations and that the practical addition of pockets. The quality of the fabric is important for us, that's why we choose the best-quality of the fabric.
We're also delighted that the gown remained wrinkle-free and that you received numerous compliments.
Your feedback is mean a lot to us!
Be the happiest!
Thank you again! We will be happy to see as our client again!
All of the best,
Olivia Bottega Team
Beautiful dresses
The dresses are beautifully made! I tried on several before deciding and received help throughout the process. Very satisfied with the quality of the dress and the customer service!
7 février 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Nicolle,
Thank you so much for your kind words!
We're thrilled to hear that you found our dresses beautifully crafted and that our team was able to assist you effectively.
Your satisfaction with both the quality of our dresses and our customer service means the world to us.
Thank you for choosing us and for taking the time to share your positive experience!
Best regards,
Olivia Bottega Team
The dress was stunning and fit to…
The dress was stunning and fit to perfection. It was amazing how it all came together even tho I never saw them in person
8 février 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Giuliette,
Thank you for taking the time to write a review.
We're thrilled to hear that the dress was a perfect fit and that you found it stunning. It's wonderful to know that everything came together seamlessly, even without an in-person meeting.
Your satisfaction is our top priority!
We are so glad that your experience was excellent, and we can’t wait to see you again soon!
Warm regards,
Olivia Bottega Team
Customer responded quickly with any…
Customer responded quickly with any questions I had. For purchasing a dress online it was exactly seen in the pictures and size chart matched to the T. Worth the purchase worth not trying on in a store!
5 février 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Chantelle,
Thank you for taking the time to write a review.
It's wonderful to hear that you found our customer service responsive and that the dress you purchased online met your expectations in both appearance and fit.
We're thrilled that you feel your purchase was a success without the need for an in-store try-on!
Your review is important for us!
We will be happy to see you the dear customer for evening dresses!
Be the happiest!
All best,
Olivia Bottega Team
Absolutely beautiful dresses
Absolutely beautiful dresses. Quality exceeded my expectations by a mile. Dresses were shipped with care in protective packaging. Stunning designs and high-quality materials. (I was compensated to try these products in exchange for my honest review.)
8 janvier 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Jessica,
Thank you for taking the time to write such a positive review!
We're thrilled to hear that the beauty and quality of our dresses surpassed your expectations. It's wonderful to know that the care we put into shipping and the quality of our materials and designs have made a great impression.
We truly appreciate your honest feedback, especially as it comes from your personal experience with our brand!
Thank you for sharing your thoughts with us and the community of the brides!
All of the best,
Olivia Bottega Team
OB is the BEST!!!! ⭐️⭐️⭐️⭐️⭐️
Daniela was a great personal stylist to work with!!! We met on a zoom call, she was patient with my sound glitch issues. She showed me a gorgeous dress similar to the one I was interested in (they didn’t have the one I wanted in the boutique). 😍 changed my mind on the top I wanted IMMEDIATELY!
I ordered the skirt from an evening gown and the top from a wedding gown. Kept a waist band feature from the wedding gown and had the neckline raised. It literally is my dream dress. 💖
Throughout the process Daniela was super wonderful. Halfway through I added sleeves to my order and she was able to link the orders together and ship them together. When I ordered the sleeves I forgot to put in the promo code. OB went ahead and took the % off retroactively once I was able to tell them the code I forgot to use.
This entire experience has been wonderful! I got the video of my dress a couple weeks ago and it’s in transit to me now EEEEEEEK!!!!! I CANNOT WAIT!!!!!
Definitely go with Olivia Bottega!!!
11 janvier 2024
Réponse de Olivia Bottega | Online Bridal Shop
Dear Miranda,
Thank you so much for taking the time to share your delightful experience with Daniela, our personal stylist and with our brand!
We're thrilled to hear that your online consultation went smoothly despite the initial sound issues, and that Daniela was able to present you with a stunning alternative dress that captured your heart. It's wonderful to know that the modifications you requested, including the addition of sleeves and adjustments to the neckline and waistband, have resulted in the creation of your dream dress.
We're also pleased that our exceptional service extended to efficiently combining your orders for simultaneous shipment, and that our team was able to honor the promotional discount for you retroactively.
Your satisfaction throughout this process is our top priority, and it's heartwarming to hear that your experience has been nothing short of wonderful.
The anticipation of receiving your dress must be immense, and we share in your excitement! We're confident that you will look absolutely stunning in your custom gown from Olivia Bottega. Thank you for choosing us for this special purchase, and we can't wait for you to receive your dress.
Warm regards,
Olivia Bottega Team
Réponse de Olivia Bottega | Online Bridal Shop
Dear Kira,
Thank you for your time to write a quick note about our service.
Every word and opinion is important for us!
Be the happiest one,
All best,
Olivia Bottega Team
Réponse de Olivia Bottega | Online Bridal Shop
Hello!
Thank you for your kind words! We're thrilled to hear that you love the veil and that you were satisfied with our communication and delivery services. Your feedback is greatly appreciated!
All of the Best,
Olivia Bottega Team
Sadie is so very patient and kind.
21 décembre 2023
Réponse de Olivia Bottega | Online Bridal Shop
Dear Lisa,
Dear Bride, we are so thankful that you shared with us your experience!
Every bride like the close friend to us, that’s why we do care about every bride to make her happy!Thank you for being our client. We are looking forward to seeing you again.
Warm regards,
Olivia Bottega Team
So helpful and very easy
So helpful and very easy. Would recommend giving yourself at least 3 months in advance for ordering! Thank you!
20 décembre 2023
Réponse de Olivia Bottega | Online Bridal Shop
Dear Amanda,
Thank you for being our valued customer. We are so happy that we were able to meet your expectations.
Our brides mean the world to us. That is why we always want you to be highly satisfied with our service and dress quality.
We are so glad that your experience was excellent, and we can’t wait to see you again soon!
Warm regards,
Olivia Bottega Team
My dress was gorgeous!!!
14 décembre 2023
Réponse de Olivia Bottega | Online Bridal Shop
Dear Laura,
It is an honour for us to provide you with the dress for your memorable event🌷
All of the dresses are hand-made, so there are no need to worry about the quality.
OB Team will be happy to cooperate with you again 🎀
Best regards,
Olivia Bottega
Quality service
Very quick customer service . Victoria helped walk me through which style of dress would be the right choice on such short notice . the dress arrived earlier than projected and it was made with quality !
13 décembre 2023
Réponse de Olivia Bottega | Online Bridal Shop
Dear Ashley,
Thank you for your warmest words and review to us! We are appreciated it.
We are delighted to hear that our customer service met your expectations with promptness and that Victoria was able to assist you in selecting the perfect dress style swiftly.
It's wonderful to know the dress arrived ahead of schedule and that you were satisfied with its quality!
It is an honor for us to provide you with the dress for your special occasion.
Warm regards,
Olivia Bottega
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