Still going with these folks going on four months and still no idea when my service will be operational .Scheduled Final inspection twice and failed to show or notify me what was going on.Now they say... Voir plus
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Lisez les avis des autres
Worst supplier ever please avoid !! I am taking matters further as .84p per min for being off supply . As well as not being able to speak to a person on the phone there prepayment meters are robbing p... Voir plus
L'entreprise a répondu
I was cautious of switching to Omni with it having no reviews on Energy Saving Expert but I am glad I did. The customer service is excellent, its a speaking to the owner personable type customer servi... Voir plus
L'entreprise a répondu
The cheapest prepay tarriff I could find. I hate how prepay is so expensive but Omni are close to some of the prices of regular metered supplies. I've not had to have any dealings with Omni's customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Making prepayment better
Coordonnées de contact
Regents Court, 39A Harrogate Road, LS7 3PD, Leeds, Royaume-Uni
- 0113 733 2700
- support@omni-energy.co.uk
- omni-energy.co.uk
3,7
Moyen
46 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After switching to Omni Energy
After switching to Omni Energy, I definitely didn't been expecting letter, after only been with them for 4 weeks, about price rise! Why on earth I have switched? Feeling lied and scammed.
27 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review. At Omni, we're committed to pricing fairly and transparently. That's why our tariff reflects the true cost of energy, so customers know they are always on our best available deal. With our new tariff prices we are on average £86 below the price cap for a typical prepayment dual fuel customer (as set by Ofgem, the energy regulator). We also don't lock customers in so if you are unhappy with your new prices you can leave at any time without any exit fees.
Thank you for being an Omni Energy customer.
Omni
I barely even notice that my money goes…
I barely even notice that my money goes down on my meter! The rates are unbeatable, and that's from someone who will spend hours to save a few quid! Trust me!
23 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Adam! At Omni, we're committed to pricing fairly and transparently. That's why our tariff will always reflect the true cost of energy and you will always be on our best available deal.
Thanks for being an Omni Energy customer.
Omni
Réponse de Omni Energy
Thanks for the review Kirk! We are on a mission to make prepayment energy better and we will continue to deliver a trouble free experience for you. We appreciate you taking the time to review us.
All the best
Omni
Great company
Great company, .Easy to talk to and very helpful. I would have given 5 stars but every company needs to improve somewhere so they have a 4 star.
23 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Roger! Get in touch and let us know how we can get to those 5 stars. We appreciate the review and your ongoing custom.
All the best
Omni
I changed energy provider some time ago…
I changed energy provider some time ago and I haven’t had any reason to regret so far (and hopefully never). Swift change over as they handled everything and much lower prices!
23 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review! It is great to read that you are pleased you joined Omni Energy. We are 100% sure you will never regret that decision!
Thank you for being a customer of Omni Energy.
Omni
We only had to phone once about are gas…
We only had to phone once about are gas mater coz the batterys ran out, and when we spoke to them they were really friendly and got someone out the same day within 3hrs of calling, so Happy we changed
23 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Gemma! We are really happy that you've had a great experience when you've made contact with us and that we fixed your gas meter quickly. We are also happy you switched to us too. We appreciate you taking the time to leave us a review.
Thanks for being an Omni Energy customer.
Omni
This guys made everything super simple
This guys made everything super simple. right from the start they did everything they said that they would do.
22 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Alex! We are pleased that you found everything to be super simple and that we delivered on what we said we'd do. We are on a mission to make prepayment energy better and want to make sure that our customers are at the centre of everything we do. We appreciate you taking the time to leave us a review.
Thanks for being an Omni Energy customer.
Omni
Highly Recommended
I was cautious of switching to Omni with it having no reviews on Energy Saving Expert but I am glad I did. The customer service is excellent, its a speaking to the owner personable type customer service. Not a call centre. Their prices are excellent, especially being on a pre pay meter which usually gets a hard deal when it comes to tariffs. I can highly recommend this company.
22 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Vicki! We try our very best to provide an excellent customer service to all of our customers. We also believe in fair and transparent pricing for prepayment energy. Thanks for taking the time to leave us a review and for recommending us to others.
Thank you for being a customer of Omni Energy.
Omni
It is affordably priced and reasonably
21 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Peter! We are happy to read your positive review and appreciate you taking the time to leave your review.
Thank you for being a customer of Omni Energy.
Omni
Amazing price and easy to switch
18 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Peter! We are glad that you think our prices are amazing and that it is easy to switch. We are on a mission to make prepayment energy better and that starts with pricing fairly and transparently, and making it easy to switch! Thanks for taking the time to leave us a review.
Thank you for being a customer of Omni Energy.
Omni
The cheapest prepay electric tarriff I could find
The cheapest prepay tarriff I could find. I hate how prepay is so expensive but Omni are close to some of the prices of regular metered supplies. I've not had to have any dealings with Omni's customer services so wouldn't be able to comment on their service. There's about to be a price rise but at the moment they will still be the cheapest option for me.
17 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Iain! We are on a mission to make prepayment energy better and we are proud that our prices are fair and transparent. You are right that it's probably a good thing that you've not required any help from one of our Customer Champions but if you do need us just get in touch and we will be happy to help.
Thank you for being a customer of Omni Energy.
Omni
Smooth and easy to join
Smooth and easy to join. Suits me as I only pay a smallish standing annual charge and use virtually no gas.
17 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Stephen! We are super happy that you found the switch to us to be smooth and easy. We appreciate you taking the time to review us.
Thank you for being a customer of Omni Energy.
Omni
Happy
Very easy to change over too, took a little bit longer than I thought. Staff are very helpful, polite and friendly
17 septembre 2020
Avis spontané
Réponse de Omni Energy
Thank you for the review! We do try and switch customers within 21 days so that you can benefit from our Omni Energy prepayment tariff as quickly as possible. Thank you for the feedback about our customer service team being helpful and friendly... I will pass that onto the team!
Thanks for being a customer of Omni Energy.
Omni
Very happy with the switch
very helpfully and polite customer service team.
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review! We are really happy that you've found our customer service helpful and I will be passing on that feedback to the team! We appreciate you taking the time to leave us this review.
Thanks for being an Omni Energy customer.
Omni
Easy to swap over too and straight…
Easy to swap over too and straight forward and saving lots of money
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Louise! We are really happy to read that switching to Omni Energy has saved you money, and that the switch was easy and straight forward. We are on a mission to make prepayment energy better and it's great seeing the benefits you are experiencing.
Thanks for being an Omni Energy customer.
Omni
Great service with great prices.
Easy to switch, no hassles. Great customer service. A+.
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback! We are super happy you found the switching process easy and hassle free, we try our best to make it quick and simple so that customers can benefit from our prepayment tariff and begin to save money on their energy bills. We appreciate you taking the time to leave us a review.
Thanks for being an Omni Energy customer.
Omni
Very easy to deal with
Very easy to deal with, customer service very helpful.
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review David! We are pleased that you find us easy to deal with and that our customer service team are very helpful. We appreciate you taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
Convenient effecent service
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Colin! We appreciate you taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
Exillent customer services
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review Leanne! It's great that you rate our customer service as we are on a mission to make prepayment better and want to make things easy and simple for you. We appreciate you taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
It is the energy supplier anyone can…
It is the energy supplier anyone can get. Very good service. I am really happy for switching to Omni energy.
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback Sanjaya! We are happy to hear about your positive experience and that you are happy with your decision to switch to us. We appreciate you taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
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