Still going with these folks going on four months and still no idea when my service will be operational .Scheduled Final inspection twice and failed to show or notify me what was going on.Now they say... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Worst supplier ever please avoid !! I am taking matters further as .84p per min for being off supply . As well as not being able to speak to a person on the phone there prepayment meters are robbing p... Voir plus
L'entreprise a répondu
I was cautious of switching to Omni with it having no reviews on Energy Saving Expert but I am glad I did. The customer service is excellent, its a speaking to the owner personable type customer servi... Voir plus
L'entreprise a répondu
The cheapest prepay tarriff I could find. I hate how prepay is so expensive but Omni are close to some of the prices of regular metered supplies. I've not had to have any dealings with Omni's customer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Making prepayment better
Coordonnées de contact
Regents Court, 39A Harrogate Road, LS7 3PD, Leeds, Royaume-Uni
- 0113 733 2700
- support@omni-energy.co.uk
- omni-energy.co.uk
3,7
Moyen
46 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I wouldn’t use any other supplier for…
I wouldn’t use any other supplier for prepayment energy.
Very helpful and the prices are the best I’ve come across
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback Golam! We are happy to hear about your positive experience and that you wouldn't consider using any other prepayment energy supplier! We appreciate you taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
I am happy with the Omni Energy.
So far I am happy with the service. We had used many prepayment energy services last one year, it was so expensive and at last I switched to Omni energy which giving me reasonable rate.
Thanks for your service and support Omni energy.
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback Manju! At Omni Energy we are on a mission to make prepayment energy better and that starts with pricing fairly and transparently. Thanks for taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
Very happy with Omni energy
Very happy with Omni energy, great customer service
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback Lee! We are very happy that you are very happy with Omni Energy! We also really appreciate you taking the time to leave us a review.
Thanks for being a customer of Omni Energy.
Omni
Very good
Been with them a while and good prices and service. When I had an issue with my meter it was sorted really quickly.
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback Peter! We are happy to read about your positive experience as an Omni Energy customer and appreciate you taking the time to leave your review.
Thanks for being a customer of Omni Energy.
Omni
I was told you will be fitting a smart…
I was told you will be fitting a smart meter this year
Hasn't happened yet
16 septembre 2020
Avis spontané
Réponse de Omni Energy
Thanks for the review and feedback Theresa!
We’ve been working hard on all things Smart and we are in the process of setting up our Smart Metering systems.
These are currently being reviewed and audited by the central Smart body, the Data Communications Company (DCC). Once they have completed their checks we expect to be installing Smart Meters from Q1 2021 and we will be installing SMETS2 Smart Meters. SMETS2 Smart Meters are the latest generation Smart meter and will allow you to switch between suppliers without losing any of your smart capabilities.
The majority of Smart meters installed to date that are operating in prepayment mode are the 1st generation Smart Meters, known as SMETS1. These SMETS1 meters are supported by individual suppliers which can mean that it is difficult for customers to switch to get the best prices.
So for now we'd recommend that customers sit tight until we can install the latest SMETS2 meter.
Thanks for being a customer of Omni Energy.
Omni
Great company with great customer…
Great company with great customer service. Only criticism is on a prepayment meter with this company if you run into the emergency during the weekend it runs up a bill with no warning other that, which I understand could be managed better by myself, brilliant service
8 juillet 2020
Avis spontané
Réponse de Omni Energy
Thanks for the feedback Danielle! We are happy to hear about your positive experience and appreciate you taking the time to leave your review.
The point you raise about running up a bill with no warning during the weekend is our friendly credit functionality which makes sure your supply will not disconnect until 9am on Monday. This gives you enough time to top-up and buy more electricity from your preferred outlet.
Thanks for being a customer of Omni Energy.
Omni
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