The On Air Parking associated with the Hilton at St. Louis Airport has the worst operator. You will receive a message from On Air Parking giving you a phone number to call to request the shuttle when... Voir plus
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Lisez les avis des autres
We booked last minute since we didn’t expect the weather to was bad that morning. Easy process in booking and very quick parking process. Then when my husband came back after midnight they gladly pi... Voir plus
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The indoor parking near the cruise lines entrance was nice, but the shuttles were caught in a very bad traffic gridlock, nearly causing us to miss the Celebrity cruise ship's departure time (we eventu... Voir plus
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Having a nice spacious comfortable place to relax in, sleep in a wonderfully comfortable bed, and grab a free airport shuttle to & from the airport. No rushing to find a parking spot, no running lat... Voir plus
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À propos de l'entreprise
Informations provenant de diverses sources externes
We sell 5 star parking at the lowest rates in the country!
Coordonnées de contact
Etats-Unis
- onairparking.com
4,2
Bien
252 avis
A répondu à 97 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Convenience
Convenience, customer service at the parking location and reasonable price.
19 décembre 2025
Réponse : On Air Parking
Thank you for your review! We’re glad everything was convenient, well-priced, and that the staff took great care of you Lavada.
Charged us extra to get our car back…
Charged us extra to get our car back even though we were within our reservation pickup time. The staff said our Toyota 4Runner was “oversized” so it was an extra fee. No one said anything when we dropped it off and 4Runners are not classified as oversized SUVs. Also the staff is rude in Manhattan.
4 janvier 2026
Avis spontané
Réponse : On Air Parking
Thank you for taking the time to share your feedback Michelle. We’re truly sorry this experience was frustrating, especially with an unexpected oversized vehicle charge.
The facility does note in the reservation details that oversized vehicle parking is subject to a $15 per day charge, paid directly at the facility, and oversized vehicles are generally defined as those taller than 70 inches. The reservation details also encourage customers to call the facility in advance to confirm whether their vehicle qualifies and to avoid any surprise charges.
That said, we absolutely agree that if a vehicle is going to be classified as oversized, the facility should clearly communicate that at the time of drop-off. We’re also very sorry to hear your comments about the staff interaction — that’s not the experience we want for anyone.
We will be sharing your feedback directly with the facility manager, and we sincerely hope you’ll consider giving us another chance in the future.
Réponse : On Air Parking
Thank you for the great feedback! We’re glad everything went smoothly, and we’d love to help you again on your next trip.
Very good deal and service
Great in and great out (at 7am). Better price than most but I’ll probably take the option a few blocks away for even best price next time. Don’t forget to print your receipt and bring it to the pickup.
24 décembre 2025
Réponse : On Air Parking
Canadian Kid, thank you for the review! We’re so glad everything went smoothly for you on both drop-off and pick-up, and that you found the pricing competitive. We also appreciate the helpful tip about printing the receipt for pickup — great reminder for other travelers. We hope you’ll choose us again next time, and we’d love the chance to earn that 5th star!
Réponse : On Air Parking
That’s what we like to hear! Thanks for the great review Nancy!
The parking garage was directly across…
The parking garage was directly across from where we had to go to get on our cruise ship.
Great price.
19 décembre 2025
Réponse : On Air Parking
Thank you! We’re glad it was conveniently located and a great value. Hope you had an amazing cruise Thomas!
Réponse : On Air Parking
Thank you for the great review Teresa. We’re glad you had prompt service, a clean vehicle, and courteous staff. We appreciate you choosing On Air Parking!
Fast friendly service
Fast friendly service. Dropped off my vehicle at the door and got on a waiting bus for a short ride to the airport. Good valet service. No self parking, waiting in the cold or rain for a shuttle in the parking lot. Upon returning valet brings your car to the office. Very nice service.
13 décembre 2025
Réponse : On Air Parking
We’re so glad you had a smooth valet experience and that everything was fast, friendly, and convenient — especially not having to wait out in the cold or rain. We really appreciate you choosing On Air Parking and hope to help again on your next trip Jan!
Great price and location during Xmas
During Christmas time I was able to book parking space at a very affordable price and very close to the airport. I will definitely use this app again.
26 décembre 2025
Réponse : On Air Parking
Thanks for choosing us during Christmas travel! We’re happy you found an affordable spot close to the airport, and we’d love to be your go-to for future trips.
Great service
Never had to wait. Took us right to the ship at the start of our cruise. They were there waiting when we got off. Couldn’t have been better
17 décembre 2025
Réponse : On Air Parking
Thank you for the wonderful review Sarah! We’re so glad everything was smooth from start to finish and that you never had to wait. Hope you had an amazing cruise, and we’d love to help again next time!
Always so easy to park here and get to…
Always so easy to park here and get to the airport! Thank you!
15 décembre 2025
Réponse : On Air Parking
We love hearing that Lorry! Thanks for parking with us — we’re happy to make getting to the airport simple.
Easy to book & reasonable price
Easy to book, reasonable cost, quick drop off & pick up. Will come back again.
20 décembre 2025
Réponse : On Air Parking
Thank you! We’re glad everything was quick and easy — looking forward to welcoming you back.
Finding the best price for the best…
Finding the best price for the best parking and service was made easy by On Air Parking.
15 décembre 2025
Réponse : On Air Parking
Thank you for the great review Ed! We’re so glad On Air Parking made it easy to find the best price and a great parking experience. We appreciate you!
Réponse : On Air Parking
Thank you so much! We’re glad you had a great experience and truly appreciate your kind words.
Easy in and easy out
Easy in and easy out. Car was parked for two weeks and had no issues.
19 décembre 2025
Réponse : On Air Parking
We’re so glad everything was easy in and out, and that your car was safe and hassle-free for the two weeks. We appreciate you choosing On Air Parking Michael and Elizabeth!
Réponse : On Air Parking
Love to hear it — thanks for parking with us!
Great company to use!
The prices were great! The Shuttle from the hotel wasn't so good. The seats had seat covers which covered the seat belts. We were unable to use the seatbelts in the shuttle. Not happy about that. Candlewood suites was very accommodating!Will use them again.
12 décembre 2025
Réponse : On Air Parking
Thank you for your review and for choosing On Air Parking Linda! We’re glad you found a great price and that Candlewood Suites was accommodating.
We’re sorry to hear the shuttle experience wasn’t up to expectations, especially regarding the seatbelts. We appreciate you bringing this to our attention, and we’ll be sharing your feedback directly with the facility so it can be addressed.
Thank you again — we look forward to helping you next time!
First time in Indoor Parking at FINE
First time in Indoor Parking at FINE. Didn't have to worry about scraping off ice and snow at midnight.
3 décembre 2025
Réponse : On Air Parking
So glad you enjoyed indoor parking at FINE — no ice or snow to deal with is a win! Thanks for choosing On Air Parking.
Réponse : On Air Parking
Thanks so much Donna! We’re glad you had a safe, friendly, on-time experience.
Excellent customer service
Excellent customer service. They are prompt in responding to inquiry, great price and easy to book parking. Three years now and thoroughly enjoying the service!
27 décembre 2025
Réponse : On Air Parking
Thank you Velma! We’re so grateful for your continued support over the past three years — glad booking is always easy and the service keeps delivering!
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