The call was good in that I was shaken and upset by the situation with my neighbours clearly trying to pin the blame on me, even though the car was clearly on my land and parked sensibly. I did not en... Voir plus
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Lisez les avis des autres
JD1 such lovely guy, spoken to him through interper relay video, meself as deaf person he was very calming, patience and very understanding. Love this service. I was bit nervous as its my first time... Voir plus
After my mum made a non fault claim she found the process difficult because of having to use a portal system rather than being able to speak to someone. When the portal system failed I tried to help... Voir plus
Your representative DR4 (Damien) was very friendly, helpful and methodical in collecting the details of my claim. It was a lengthy process but Damien explained everything clearly as we went along. S... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction
Coordonnées de contact
Jupiter, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, Royaume-Uni
- 0203 738 7300
- onecallclaims.co.uk
4,6
Excellent
17 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
After making a non fault claim I have…
After my mum made a non fault claim she found the process difficult because of having to use a portal system rather than being able to speak to someone.
When the portal system failed I tried to help her and we used the web chat and was put through to advisor CB3 (Charlie) who was very helpful and friendly. She’s not yet been able to complete the process but Charlie has helped us to understand what she needs to do next and provided us with the information for it. We left the chat feeling more confident. Thank you CB3!!
2 juillet 2026
Avis spontané
I have had to make several calls to One…
I have had to make several calls to One Call Claims in the past month and this lady LH2 was extremely helpful. She took the time to read through my extensive notes and take action on what was outstanding. I came off the call feeling like I had been heard!
1 juillet 2026
Avis spontané
A serious lack of communication from…
A serious lack of communication from the garage side
I constantly got shifted from pillar to post
Got told different tales everytime I rang
Empty promises of emails or phone calls
I rang to make an official complaint and have not had a reply
30 juin 2026
Avis spontané
Friendly efficient service
30 juin 2026
Avis spontané
Very patient and informative individual…
Very patient and informative individual who made sure I understood what was happening.
30 juin 2026
Avis spontané
very good service by phone
30 juin 2026
Avis spontané
BB5 was courteous and professional
BB5 was courteous and professional regarding the information required. Good customer service.
30 juin 2026
Avis spontané
ML3 was very helpful with live chat as…
ML3 was very helpful with live chat as I couldn't get hold of anyone in the phone . My query was sorted
29 juin 2026
Avis spontané
Had great experience from One Call…
Had great experience from One Call Claims and agent JG6 this afternoon. Provided the necessary information on a recent claim in a clear and expedient fashion. Thank you.
29 juin 2026
Avis spontané
SF5 was very helpful
29 juin 2026
Avis spontané
Writing a review on behalf of staff…JG6
Writing a review on behalf of staff member James JG6. Good communication and straight to the point. Got all the answers I needed. Thanks
29 juin 2026
Avis spontané
BB5 was extremely helpful
BB5 was extremely helpful, polite and was very patient when dealing with us on the phone. He put my mind at rest because I've been receiving conflicting emails which worried me.
29 juin 2026
Avis spontané
Very thorough and detailed explanation
Very thorough and detailed explanation. Although occasionally spoke very fast in the obviously repetitive sections which she has done a lot of times no doubt!
28 juin 2026
Avis spontané
Very helpful and polite
26 juin 2026
Avis spontané
JOANNE WAS VERY FRIENDLY AND EXPLAINED…
JOANNE WAS VERY FRIENDLY AND EXPLAINED EVERYTHING CLEARLY. A CREDIT TO YOUR BUSINESS.
25 juin 2026
Avis spontané
Could it be more helpful great service…
Could it be more helpful great service JM2 p
25 juin 2026
Avis spontané
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