Grrrr. I spent ages trying to get the required 2000 points only to have the reward Claim rejected Evidently they are scum Avoid until they get things in order' 1 verify user's id first 2 verify... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I have nothing negative to write as my experience has been so good. The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also... Voir plus
L'entreprise a répondu
One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Voir plus
L'entreprise a répondu
I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.
Coordonnées de contact
Royaume-Uni
- members@onepoll.com
- onepoll.com
4,3
Excellent
1 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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I requested my £20 payment before…
I requested my £20 payment before Christmas and in my account it showed as being processed. However when I try to log in today it says my account is blocked/unsubscribed.
Can you advise me why and are you going to honour my payment please?
6 janvier 2026
Avis spontané
Réponse de OnePoll
Thank you for your review. I assume you have contacted members@onepoll.com for assistance. They would have explained what has happened with your account and suggested ways to resolve the situation. Without access to your account details we cannot help here but we have a number of data quality procedures that we follow to ensure that our data is of the highest quality
Dont ever use outside the UK
Have been a member for many years, recently unfortunately I tried to access website outside the UK and was blocked, the lovely Customer Service people kindly reinstated my account.
5 janvier 2026
Avis spontané
Réponse de OnePoll
Thank you for your review. When issues occur we do our utmost to ensure they are sorted out quickly as we value our members time
Happy Days at OnePoll
What I really like is that generally the surveys are quick and easy to answer , perfect for when you have a few minutes to spare .
Prompt payouts and excellent customer service with particular note to Rachel Knight , many thanks again . Look forward to many more more surveys and payouts , keep up the good work , OnePoll
24 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Thank you for all your help with our research
Well done
One of the very best online research companies to work for. The customer services is excellent. Had a problem and it was sorted out first phone call. Thank you Rachel. Well done OnePoll.
30 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. We value our members and their time so it is very important to us to rectify any issues as quickly as possible like it seems we have here.
Redemption Mistake
Made a mistake redeeming my points, and they disappeared.
Emailed OnePoll late on 29th December and received a prompt reply the next morning from Rachel Knight, explaining that she had reinstated my points,and what to do next.
I was then able to redeem via my preferred method.
Very good customer support.
30 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Fantastic that we were able to help so quickly. Thank you for your help with our research
My account was disabled without any…
My account was disabled without any reason
5 février 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. There is always a reason why an account is disabled and if you contact members@onepoll.com they will be able to explain why and offer ways the account can be reinstated
Onepoll
Love this app easy to use and make a difference and make some money at the same time
23 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. We have spent a lot of time and money developing and improving the app so its great that you find it easy to use and to complete surveys on.
Good Brief Survey Site
A good site if you want to complete brief payable surveys. Payment per survey usually around 20p although some take a little longer and pay 50p. Rewards totals add up quickly to claim your £20.00. cash transfer which I find arrives in my account sometimes within a week of claiming. I have found any queries problem related to surveys have been swiftly responded to. Rachel very helpful.
23 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. During our regular member surveys our members tell us what the important things are to them and we have sought to improve year on year on all of these aspects
Couldn't be better 🙂 Been with One Poll…
Couldn't be better 🙂 Been with One Poll for over 10 years and they are wonderful. Never a problem with payment and the surveys are short and interesting. I used to hear the results of the surveys on the Steve Wright show but since he passed away I don't listen to the BBC anymore. Not sure where the results go now but I'm sure it's somewhere good 🙂
23 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. The results appear in multiple National Press articles daily but the results are not always attributed to us unfortunately. We will look to make members more aware of how the surveys they complete are used in the New Year.
Always great surveys and customer…
Always great surveys and customer service is really great too !!
23 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Really pleased we are giving you what you want from a survey company
I love OnePoll
I love OnePoll. Interesting surveys, well worded & a very quick payout. Ten out of ten from me!
23 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Glad you love our surveys and thanks for all your help with our research.
great customer service from Rachel.
great customer service from Rachel.. after getting suddenly blocked with no explanation. strangely enough just after i requested a withdrawal.. but all sorted now..
22 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Glad we are able to get the issue sorted so quickly
Friendly and quick service
User error, but I forgot about being within the UK to complete surveys, and logged in when I was out of the country which locked my account. I had an extremely quick response from Rachel who unlocked my account for me. Nice to get a personal response and greeting rather than just a cut and paste reply- great service!
22 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. We know how valuable our members time is so we always try and sort issues out as quickly as possible.
A brilliant research company
A brilliant research company who always responds so quickly to your queries.
18 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Thank you for all your help with our research
Had a problem with my account being…
Had a problem with my account being blocked but Rachel sorted it out really quick for me. Excellent customer service. Thank you.
18 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. We value our members time so we always do our utmost to ensure that they get the highest levels of customer service.
Redemption issue
A submission for payment went wrong online. Contacted support with limited information and they promptly communicated for more info so as to resolve the issue. Provided and they sorted efficiently and quickly.
18 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Great we could sort the issue out so quickly.
Excellent
Excellent, prompt customer service from Rachel Knight when I had a problem claiming my reward. Thank you Rachel!
15 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Great we could help so quickly and effectively
SCAM BEWARE!
SCAM BEWARE!
They let you fill in multiple surveys but not quite enough to reach the £20 cash out amount of points. They then block your account without warning, using their T&C's as a shield and then all of your time and effort goes unrewarded and they benefit as you've done multiple surveys for free.
I can't discourage anybody enough to not engage with this. Don't give them your time in exchange for free surveys for a reward that they will wriggle out of paying, at any cost.
13 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for review. So far in 2025 we have paid just under 18 thousand people in excess of 350k. However if you have been caught cheating by any of our quality control checks then you will be blocked and will not receive any payments. Genuine panel members have nothing to fear just those that try and cheat us.
Great service
I contacted the OnePoll help team as a survey member. I received immediate and helpful advice regarding an award. So glad that they were able to solve my query so quickly. Great service.
12 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Great Customer service is very important to us as we know how valuable our members time is.
this is a solid review site
this is a solid review site, regular surveys, good payments and fast, real integrity, simply the best
10 décembre 2025
Avis spontané
Réponse de OnePoll
Thank you for your review. Thank you so much for your help with our research
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