Was trying to find meter readings to upload and spoke to Hannah and she was very helpful and confirmed that I had the right readings and also helped in clearing old debt from previous tenants. I would... Voir plus
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Lisez les avis des autres
Liam took my initial query which was a bit complex he was very understanding of my situation and a huge help he managed to pass me onto jasmin Theo was equally as amazing the customer service and spee... Voir plus
L'entreprise a répondu
What wonderful staff who could not do enough for us in our move to our new property. They were going to speak with the previous suppliers to get us moved over to them as soon as possible. Our new pr... Voir plus
L'entreprise a répondu
Spoke with Stacie Needed help / clarification on my direct debit payments and my questions were answered clearly with some additional information outlined that was very useful. She also congratul... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
Coordonnées de contact
Media Exchange 5, 0191 622 0102, Coquet Street, Royaume-Uni
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4,8
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Friendly, quick and easy customer service
Stace was very quick and efficient in sorting out my queries. Great customer service, thank you!
7 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Ambreen,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Stace was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
First flat - Callum
I spoke to Callum last week. Callum was amazing and provided me with great insight into handling my bills. I explained to him that this was my first flat, the beginning of the call I was nervous by the end, i was full of confidence. I can’t thank him enough for how he helped me. Thank you Callum!!!
2 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Jannah,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Callum was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Stace was absolutely outstanding
Stace was absolutely outstanding. From the very first moment, she made me feel completely at ease—calm, reassured, and confident that I was in capable hands. Her approach was both warm and highly professional, and she addressed the issue immediately with efficiency and clarity.
What truly set her apart was the way she maintained that high standard throughout the entire interaction. She was attentive, composed, and clearly very knowledgeable, ensuring everything was handled smoothly and without any stress on my part.
It is rare to encounter such a seamless combination of professionalism and genuine care. Stace is a real credit to the team, and I would not hesitate to recommend her services to others.
7 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Sarafina,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Stacie was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Outstanding Customer Service
I was assisted by Scarlet B., when I had issues setting up my account and payment, and I must say the experience was excellent. She was respectful, patient, and highly professional throughout the process, making everything much easier to understand.
I would sincerely recommend One Utility Bill for their outstanding customer service and affordability compared to other providers.
30 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi there,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Scarlet was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
I spoke with Liam G about my broadband…
I spoke with Liam G about my broadband concerns. He was very friendly and I really appreciated his assistance.
2 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Trunali,
Thank you for the brilliant 4-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hi Aisha,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Liam G Was really helpful
Liam G Was really helpful , clear , polite
Thanks Liam
1 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Mohamed
Thank you for the brilliant 5 star! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Liam G
Liam G. is so nice and always stays ahead of things. He’s definitely the go-to person for utility bills.
1 avril 2026
Avis spontané
Réponse de One Utility Bill
Hey Damilola,
Thank you for taking the time to leave such a fantastic review for Liam
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Very helpful staff
Called me as I was trying to set up my first place. Whilst it didn't work out at the place itself, they were a good team to have in my corner; helped me get everything squared away without charging me anything. Notable mentions were Liam G, Gavin O'D, and everyone generally I've been in contact with from the support lines.
Have had a few issues but more with the third parties surrounding them, and they've been quick to update my notes and help me out, or just give assurance that there's nothing left I needed to do on my end. They're good people, prices weren't bad at all, and they helped me for a week or so after Iwas no longer a customer of theirs. Can't really fault them, and given the opportunity I would probably use them in the future.
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi William,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G & Gavin O'D were able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Great customer service
Very good customer service, very helpful support from 'Liam G'.
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hey There,
Thank you for taking the time to leave such a fantastic review for Liam G.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Great customer service from Liam G
Great customer service from Liam G, very helpful. Thanks so much!
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Lily,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Quick and Easy
Erica was very helpful and responded quickly 👍 my problem was fixed with no issues
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hey There,
Thank you for taking the time to leave such a fantastic review for Erica.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Liam G
Liam G understood what I wanted help with and was quick and efficient, thank you!
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi There,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hi Margaret,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley. was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Lovely lady helping me sort out my…
Lovely lady helping me sort out my moving address. Great service.
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Sheryl,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Hayley was perfect straight to the…
Hayley was perfect straight to the point and made my enquiry easy and simple and acquired a solution straight away
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Khizer,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Gentle and polite service
Marcus was polite and very clear in explaining the plans, he also suggested me the best plan that would suite me, the registration process was very quick. Thank you
30 mars 2026
Avis spontané
Réponse de One Utility Bill
Hey Silvan,
Thank you for taking the time to leave such a fantastic review for Marcus.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
My experience
I just got off the phone with Charlotte from one utility bill. It is my first time renting a property and she was a star, made my life 10x more easy. Easy to talk to and gave some great advice
30 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Joshua,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Charlotte was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Spoke with someone called Katie and was…
Spoke with someone called Katie and was very easy to speak to and handled the situation swiftly and easily
30 mars 2026
Avis spontané
Réponse de One Utility Bill
Hey Warren,
Thank you for taking the time to leave such a fantastic review for Katie.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Quick and patient customer service
I had a bunch of questions and Daniel was very helpful and patient answering all my questions quickly and in full. Although there was problems which I had to resolve and I of course was not happy with that, Daniel explained the situation and now all is well.
30 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Matthaeus,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Daniel was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
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