What wonderful staff who could not do enough for us in our move to our new property. They were going to speak with the previous suppliers to get us moved over to them as soon as possible. Our new pr... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Spoke with Stacie Needed help / clarification on my direct debit payments and my questions were answered clearly with some additional information outlined that was very useful. She also congratul... Voir plus
L'entreprise a répondu
I am very glad I was able to chat online with One Utility customer service team. Liam G is extremely professional and helpful He was able to resolve my issue with great understanding today Excelle... Voir plus
L'entreprise a répondu
Joseph was extremely helpful throughout the process. He listened carefully to my needs and took the time to clearly explain anything I didn’t understand. He was always patient with my questions and of... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We make bills as easy as they should be by bundling all of your utilities into one predictable monthly payment.
Coordonnées de contact
Media Exchange 5, 0191 622 0102, Coquet Street, Royaume-Uni
- 0191 622 0102
- support@oneutilitybill.co
- oneutilitybill.co
4,8
Excellent
4 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Andrew on the live chat helped me with…
Andrew on the live chat helped me with my query super fast and efficient. Thank you Andrew!!
8 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Matthew,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Andrew was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Direct debit overpayment
I spoke to Liam G about a direct debit overpayment and he sorted the problem out within a few days and messaged the amount for agreed payment amount.
Very satisfied
S Evans
8 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Shaun,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Had a quick and easy experience
Had a quick and easy experience with Liam G today. He helped me cancel my policy without any hassle, confirmed all the details clearly and arranged a callback for the next steps. Really straightforward process — thanks Liam!
8 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Rishitha,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Very fast service and very kind agents
Very fast service and very kind agents
7 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Angelos,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
I spoke with liam G he was really…
I spoke with liam G he was really thourough and helped me really fast. And fixed me up with the things i needed
7 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Emad,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Friendly, quick and easy customer service
Stace was very quick and efficient in sorting out my queries. Great customer service, thank you!
7 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Ambreen,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Stace was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
First flat - Callum
I spoke to Callum last week. Callum was amazing and provided me with great insight into handling my bills. I explained to him that this was my first flat, the beginning of the call I was nervous by the end, i was full of confidence. I can’t thank him enough for how he helped me. Thank you Callum!!!
2 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Jannah,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Callum was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Stace was absolutely outstanding
Stace was absolutely outstanding. From the very first moment, she made me feel completely at ease—calm, reassured, and confident that I was in capable hands. Her approach was both warm and highly professional, and she addressed the issue immediately with efficiency and clarity.
What truly set her apart was the way she maintained that high standard throughout the entire interaction. She was attentive, composed, and clearly very knowledgeable, ensuring everything was handled smoothly and without any stress on my part.
It is rare to encounter such a seamless combination of professionalism and genuine care. Stace is a real credit to the team, and I would not hesitate to recommend her services to others.
7 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Sarafina,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Stacie was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Outstanding Customer Service
I was assisted by Scarlet B., when I had issues setting up my account and payment, and I must say the experience was excellent. She was respectful, patient, and highly professional throughout the process, making everything much easier to understand.
I would sincerely recommend One Utility Bill for their outstanding customer service and affordability compared to other providers.
30 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi there,
Thank you for the brilliant 5-Star review! We really appreciate the feedback! It's great to hear Scarlet was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
I spoke with Liam G about my broadband…
I spoke with Liam G about my broadband concerns. He was very friendly and I really appreciated his assistance.
2 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Trunali,
Thank you for the brilliant 4-Star review! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hi Aisha,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
Liam G Was really helpful
Liam G Was really helpful , clear , polite
Thanks Liam
1 avril 2026
Avis spontané
Réponse de One Utility Bill
Hi Mohamed
Thank you for the brilliant 5 star! We really appreciate the feedback! It's great to hear Liam was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Liam G
Liam G. is so nice and always stays ahead of things. He’s definitely the go-to person for utility bills.
1 avril 2026
Avis spontané
Réponse de One Utility Bill
Hey Damilola,
Thank you for taking the time to leave such a fantastic review for Liam
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Very helpful staff
Called me as I was trying to set up my first place. Whilst it didn't work out at the place itself, they were a good team to have in my corner; helped me get everything squared away without charging me anything. Notable mentions were Liam G, Gavin O'D, and everyone generally I've been in contact with from the support lines.
Have had a few issues but more with the third parties surrounding them, and they've been quick to update my notes and help me out, or just give assurance that there's nothing left I needed to do on my end. They're good people, prices weren't bad at all, and they helped me for a week or so after Iwas no longer a customer of theirs. Can't really fault them, and given the opportunity I would probably use them in the future.
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi William,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G & Gavin O'D were able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Great customer service
Very good customer service, very helpful support from 'Liam G'.
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hey There,
Thank you for taking the time to leave such a fantastic review for Liam G.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Great customer service from Liam G
Great customer service from Liam G, very helpful. Thanks so much!
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Lily,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Quick and Easy
Erica was very helpful and responded quickly 👍 my problem was fixed with no issues
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hey There,
Thank you for taking the time to leave such a fantastic review for Erica.
It's great to hear they were able to help you with your query!
If you have any further questions, feel free to use the live chat feature to speak with the team.
Thanks again
One Utility Bill
Liam G
Liam G understood what I wanted help with and was quick and efficient, thank you!
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi There,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Liam G was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Réponse de One Utility Bill
Hi Margaret,
Thank you for the brilliant 5 star review! We really appreciate the feedback! It's great to hear Hayley. was able to assist with your query and if there is anything further we can help you with then please do let us know!
Thanks again
One Utility Bill
Lovely lady helping me sort out my…
Lovely lady helping me sort out my moving address. Great service.
31 mars 2026
Avis spontané
Réponse de One Utility Bill
Hi Sheryl,
Thank you for the great review! We're so pleased to hear the customer service has been top-notch!
If you do have any questions regarding your package then do not hesitate to get in touch with our customer support team who will be happy to help!
Thanks!
One Utility Bill
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