Rendalls Online Butcher Avis 

113
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the first time ordering meat online done some research and went with rendalls and I wasn't disappointed. my meat arrived on my delivery date and wow absolutely superb. we had the sirloin steak... Voir plus

Noté 4 sur 5 étoiles

The quality of products is superb I received an order today. I was extremely pleased with everything except the rolls. They were brick hard. The delivery was due yesterday but there was a delay becau... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Had several orders from Rendall's of which were good quality sirloin. So thought were get our christmas meat from them. Absolutely gutted honestly some of the worst meat I've seen. To make matters wor... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

As an Aberdonian living in Yorkshire thought I,d give thier Aberdeen Butteries a try. Rather disappointed to be honest. They really don't look or taste like a proper buttery. Don,t get me wrong there... Voir plus

À propos de l'entreprise

  1. Boucherie

Informations provenant de diverses sources externes

Buy fresh meat and produce from Rendalls Online Butcher, with fast delivery to all of the UK. Free delivery on all orders over £75 to UK!


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,5

Tous les avis

(113)

15 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Will not be ordering again.Rolled…

Will not be ordering again.Rolled brisket was just a piece of meat,not rolled.Rolled pork leg was two pieces of pork in a net which just came away .Burgers were full of fat when cooked and just tasted like cheap burgers.

19 avril 2025
Avis spontané
Logo de Rendalls Online Butcher

Réponse de Rendalls Online Butcher

So sorry about this is as last thing we wont is to disappoint.Can you email info@onlinebutcher.co.uk so we can see this and sort as should not be the case

Hi Alan I'm trying to find your order to email but can't seem to find it please email to sort

Noté 5 sur 5 étoiles

This is the second order I have had…

This is the second order I have had from Redalls the butcher, great care was taken both times with my orders, to delivery, packaging was first class, the whole service from begining to end has been excellent, thankyou Rendalls.

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Very impressed so far

I ordered the expat pack plus a few extras for my glaswegian husbands birthday, we live on the south coast of England so he really misses his scottish food.
Ordering was very easy, the communication was great, lots of updates and a set delivery time within an hour on the day requested so we could be there and get everything straight in the fridge, great packaging too, all kept nice and cold.
We sampled several things for breakfast today and the rest has now been popped in the freezer, the quality so far has been fantastic, the best square sausage we've had in a long time! I would definitely recommend and will order through you again in the future when my husband needs a little taste of home.

9 mars 2025
Avis spontané
Noté 3 sur 5 étoiles

Unfortunately DPD decided to deliver my…

Update.

Never a issue with the food had plenty orders. Just like you say Rendalls it's the delivery side of things that are unfortunately out of your control once they leave your depot.

Unfortunately DPD decided to deliver my package to another address and leave outside front door. But house owner delivered it to my house. Package well wrapped and food will taste just as good as before.

28 février 2025
Avis spontané
Logo de Rendalls Online Butcher

Réponse de Rendalls Online Butcher

Thankyou so much for lovely review of food such a shame to lose stars for Dpd wish we could deliver to everyone ourselves to avoid any mistakes so glad you like our produce

Noté 1 sur 5 étoiles

Had several orders fromRendall's of…

Had several orders from Rendall's of which were good quality sirloin. So thought were get our christmas meat from them. Absolutely gutted honestly some of the worst meat I've seen. To make matters worse they have no intentions of rectifying certainly won't recommend these to anybody. Even the dogs not impressed 😕

6 décembre 2024
Avis spontané
Logo de Rendalls Online Butcher

Réponse de Rendalls Online Butcher

I'm so sorry sorry you feel this was not upto same standards did you call or email as we would sort straight away as like you say you have had a lot of good orders can you email info@onlinebutcher.co.uk with order number this is first I've seen or would've sorted asap

Jason

Noté 1 sur 5 étoiles

Delivery did not arrive when contacted…lied too

Delivery did not arrive when contacted they said label had come off and they would re do the order for next day delivery when it arrived it was obviously the original order all ice packs melted all wrapping open lied when they said they were making a new order will never use rendalls again total disregard for customer service

5 décembre 2024
Avis spontané
Logo de Rendalls Online Butcher

Réponse de Rendalls Online Butcher

Hello, we are so sorry that there were delivery issues. We contacted you to explain what happened and have rectified this for you, again we apologise for this happening and the inconvenience this caused.

Noté 4 sur 5 étoiles

High Quality Meat. Packaging Needs Work.

We received our order last week but didn't want to leave a review until we had had time to try a fair amount of the products.

The meat is great quality and very tasty. It is good value for money. It makes all the difference to a meal when you are using a really good butchered meat.

The pies were also good quality. We particularly liked the Mac cheese scotch style pie. Although the scotch pie was great quality meat my husband said it could have done with a little seasoning. The steak and sausage pie has gone in the freezer for later but looks great.

You notice that this is only 4 star. The reason is the packaging. As much as the meat had loads of ice and was well chilled when it arrived the packaging did not survive the journey with DPD and unfortunately the cakes and bread were the victims. (Squashed to buggery sort of describes it). I think you need to think about stronger boxes and separate internal boxes for soft goods..

Overall we were very pleased and look forward to the next time we order later in the year.

7 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Can't be beaten.…

Had Orkney rump steak with family.and peppercorn sauce.. best steak ever.and sauces the same.had things from the shop before.always fantastic.thanks to the best butchers.

3 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Really glad I came across them

Since 2022 I've made 7 orders (approx. £800 and ~95% of my meat consumption) and the experience has been spot on. Great website, great products, great prices, reliable postage and packing (my friend has been using the packaging to insulate his caravan haha). I've had trivial complaints, but not anything serious enough to contact them, or to bump my rating down to 4 stars. I live in a very rural area where meat at the local shops is painfully expensive, Rendalls have been a real blessing.

21 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent products and service

Ordered twice from Rendalls and on both occassions the delivery came on time and was well packaged. Steak pies, steak bridies, scotch pies, Lorne sausage and sausage rolls were all excellent. Customer service was also very good. Phoned to ask if they could change a delivery date from a Fri to a Sat and this was done with no issue or fuss. Would highly recommend.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Just done an order after recommandation…

Just done an order after recommandation from my brother and so far it has not disappointed, only tried the cheese dog and some sausages so far but both were so full of flavour, after an upbringing on scottish food I have sorely missed the quality

6 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

I came across this butcher on Facebook

I came across this butcher on Facebook. I checked out the website and was surprised with the variety of foods available. We come from St Andrews but only really get to go back once or twice a year. My Husband and myself do enjoy a square sausage roll on a Sunday morning but the amount we buy just never seems to last. Brought my husband Empire Biscuits as well because you can't get them in England. From order to delivery was seamless, was emailed at every point and the order even came the day before it was meant to, which was fine with me.

6 février 2024
Avis spontané
Noté 4 sur 5 étoiles

As an Aberdonian living in Yorkshire…

As an Aberdonian living in Yorkshire thought I,d give thier Aberdeen Butteries a try. Rather disappointed to be honest. They really don't look or taste like a proper buttery. Don,t get me wrong there not really bad but not what I was expecting.
Now, thier Steak Pies & Steak Bridies.... a whole different story, they are to die for. Absolutely Excellent. Will definitely order again.

17 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

1st order from rendalls…

i just had my 1st order from rendalls online butcher it was fabulous i bought all my scottish foods that i love but cant get living in england everything tasted amazing and packaged perfectly thankyou very much.

11 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

I have just recieved a meat hamper sent…Meat Hamper

I have just recieved a meat hamper sent as a presant from my sister in New Zealand and have to say how disgusted I am at the size of the meat joints inside.They were that small they could fit in my hand.I will be contacting my sister and telling her not to use this company again.Please be aware that the picture for the Early Bird Christmas pack is the largest pack and for some reason that is the only picture you can see.No pictures of the other two packs which are smaller amounts of meat.I wonder why that is.!!!!It clearly states that it is pack 3.No not until you get to the end then you find out it is pack 3.!!!!

15 décembre 2023
Avis spontané
Logo de Rendalls Online Butcher

Réponse de Rendalls Online Butcher

Hello thank you for your review. We are assuming that this is an early bird pack and from your review you must have received pack 1 which is the smallest and all sizes, weights and the number of people the pack will feed are on the website. We would appreciate you emailing us on info@onlinebutcher.co.uk so that we can discuss this

UPDATE
It clearly states in the description it is pack 3 shown can you suggest what you want us to do clearer it does have all the weights of each joint in each pack how many folk each full pack should feed and states that its pack 3 in the picture. Im so sorry you feel that we only deserve a 2 star but all information is there before you buy plus the price of all 3

Noté 5 sur 5 étoiles

John clough

Wow absolutely an awesome butchers..
I've ordared 3threee times now from this site, everytime they have been fantastic, May I say the tatties are amazing... My delivery came and I unwrapped it in my Gurden,
The tatties were fantastic and my pork loin together looked for nominal ...
I like to make stuw with ma beef pocket, stick my pork loin in the mix and dip ma tatties, always a good finish.
Would recommend to anyone who likes a good pork sword

7 décembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Ordered 1lb steak & sausage pie/small steak pies

Ordered 1lb steak & sausage pie, for small steak pies and 4 plain bread. Bread was fine and now salary ticked up in freezer but small steak pies were in packs of two which where somewhat crushed and on opening the big pie to stick in oven gravy had seaped out into its container. I don't know what kind of sausage was used but it had the look and texture of a smoked sausage and if in honest was not impressed with the amount of steak. Definitely would not feed 3-4 as stated. Was offered a refund small pies and they'd get them picked up but choose to keep them as can't be bothered with the hass and still waiting on a response to email about the big pie. Won't be using again.
UPDATE
I recieved an email straight after I posted this review and was given a refund for the big pie.

22 novembre 2023
Avis spontané
Logo de Rendalls Online Butcher

Réponse de Rendalls Online Butcher

Thanks for email we did actually email before the review and after seeing the review we emailed again glad its sorted and thanks again for the review we also have spoke to team about putting more shredded card to stop stuff moving in transit.

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