Openly  Avis 

1 153
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Your rates were fantastic and it was an easy sell except when attempting to bind I received an error message and had to call in for assistance. I guess it's a known error where you have to manually t... Voir plus

Noté 5 sur 5 étoiles

Great coverages and fast, easy quoting and binding process. I really love that agents do not need to complete the RCE. I understand why Openly wants to collect payment in full, however, it would be gr... Voir plus

Noté 5 sur 5 étoiles

We are new to Openly, however their onboarding team has made the transition to working with them and assisting our clients with solutions have been exceptionally easy. Their platform/software is intu... Voir plus

Noté 5 sur 5 étoiles

The ease of doing business. Your system is easy and we get an instant approval or not. It does not waste my time. Quoting and uploading is super simple. I love the paid in full option for billing... Voir plus

À propos de l'entreprise

  1. Compagnie d'assurance habitation
  2. Compagnie d'assurance personnelle

Écrit par l'entreprise

Premium, Straightforward Home Insurance Sold Exclusively by Independent Agents Openly provides premium insurance that is robust in coverage and simple to administer. We exist to rebuild the insurance experience by empowering independent agents to deliver outstanding service with speed and ease. Openly is a next-generation insurance provider designed exclusively for and by independent agents. Our cutting-edge technology and products empower agents to deliver a superior customer experience, radically increase agency efficiency, and improve customer satisfaction. Agents Matter We believe in the choice and advice independent agents offer. We're investing to empower rather than replace insurance agents. Modernized Process We enable agents to offer consumers the ease and convenience they've learned to expect from other industries. Help More Customers Our quick quote technology increases efficiency so that agents can spend less time transacting, and more time advising. Strong Financial Backing Our homeowners insurance coverage is provided by Rock Ridge Insurance Company, an AM Best A- (Excellent) rated insurance company—and backed by some of the world's largest reinsurance partners. In-House Claims Our mission is to provide an easy and tailored claims experience by leveraging innovative technology and trusted partners to assess property damage and estimate repairs. Competitive Commissions With dynamic yet transparent profit and growth bonuses, we designed Openly to help insurance agencies excel financially.

Premium, Straightforward Home Insurance

Écrit par l'entreprise

Sold exclusively through independent agents. Reviews here primarily by independent agents.
Guaranteed replacement coverage up to $5M1 Coverage C up to 150% of RCE1 Coverage B up to 100% of RCE1 Liability coverage up to $1M Blanket coverages up to $100K Extended coverage for home-sharing and short-term rentals

Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(1 153)

222 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Love Openly!

I love the quoting system. Very easy to use. I love that Coverage A is always "Up to 5 million". I love the rates. I'm a fan of Openly, and glad to have it in my arsenal! Also, Kiley is a gem to work with, and very good at what she does! Keep up the good work, ya'll!

18 juin 2026
Noté 1 sur 5 étoiles

Openly = Complete Disaster

Most of the positive reviews for Openly relate to how easy the onboarding process was, how simple the customer setup was, and so on. Yes, that is completely true. Openly staff are experts at quickly bringing you on as a new customer. They are also experts at quickly and easily taking your monthly check. The problem is when you have a legitimate insurance issue... because they are also experts at not paying the claim. This has been our firsthand experience with them (roofing issue caused by a storm event on Cape Cod, $150,000 in interior and exterior damage, validated as a 100% legitimate insurance claim by a range of subject-matter experts). Like many other reviews stated, Openly uses immoral and unethical tactics to push back on and ultimately not pay the claim, and then terminate the homeowner relationship. Net-net, they are wonderful at taking your money and a complete disaster when it comes to stepping up and paying out. Avoid them at all costs.

20 janvier 2026
Avis spontané
Logo de Openly

Réponse de Openly

Hello Robert, we are sorry to hear that your experience was not up to standard. If we can be of assistance, please contact us at service@openly.com or call our toll free number at (888) 808-4842. Thank you.

Noté 1 sur 5 étoiles

I would give them 0 stars but it is not…

I would give them 0 stars but it is not an option… switched Openly in April… at least tried to…. After signing the agreement they did nothing to communicate with me or my broker… I received a random phone call and voicemail from an inspector that was either drunk or high rambling on about needing to speak with the church holder when he does an inspection…it made zero sense and sounded like a bad scam… I texted with the person and they apologized for their “confusing voicemail” and said they needed to do an inspection for my insurance. I had not been contacted about this or had my broker, and with the nonsensical voicemail, I was skeptical of this was legit. I let the “inspection agent” know that openly needed to contact me to confront at this point this was legit and until they confirmed him / his company was legit, he was not permitted on my property. He assured me he would have openly contact me to confirm… this never happened.

A few weeks later I received a termination letter . I immediately contacted the broker who reached out to Openly. They said this was because of no inspection, took zero responsibility for their part, and said if we rescheduled the inspection my policy would not be cancelled.

My broker put in the request and shared info about the inspection provider. I contacted them to make sure an inspection was scheduled , which they let me know I didn’t need to formally schedule or be present for, and an inspector would come by in the next few weeks.. I relayed this to my broker and they let me know no other action was needed by me at this time, they would let me know if Openly communicated any other requirements.

A month later Openly cancelled my policy… because an Inspection never occurred. My broker pushed back and had plenty of documentation to show we did what we needed to so the inspection could occur… Openly then said because there was “siding damage” (which there is not) and “clogged gutters “ they would not reinstate my policy… somehow they found about these supposed issues without ever doing an inspection.

Moral of the story - garbage insurance company that has zero ethics or integrity. Pass on these idiots, they are definitely a “take your money and run” business that does not believe in accountability for themselves

1 juin 2026
Avis spontané
Logo de Openly

Réponse de Openly

Hello Andrew, we are sorry to hear that your experience was not up to standard. If we can be of assistance, please contact us at service@openly.com or call our toll free number at (888) 808-4842. Thank you.

Noté 5 sur 5 étoiles

Super Coverages - Simplified Process

Great coverages and fast, easy quoting and binding process. I really love that agents do not need to complete the RCE. I understand why Openly wants to collect payment in full, however, it would be great if they offered a 4 pay plan or alternative to make our binding % higher.

2 juin 2026
Noté 5 sur 5 étoiles

The bottom line is can we save the…

The bottom line is can we save the insured money at renewals by switching, and Openly has competitive pricing, though the coverage is not as good, when it comes to wind & hail deductible. It's steep.

21 mai 2026
Noté 5 sur 5 étoiles

Everything about the experience

Everything about the experience. From the quote. To a rep reaching out making my quote better. And from the great documents provided. All good. Wish you were in upstate ny

6 mai 2026

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