The team was professional, responsive, and incredibly supportive. They explained everything clearly, kept me updated throughout the process. Thank you.
L'entreprise a répondu
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Lisez les avis des autres
Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Voir plus
L'entreprise a répondu
I wholeheartedly advise against this company. There's practically no communication; I have to call or email to get any information! My client is a shah, and it's practically impossible to communicate... Voir plus
L'entreprise a répondu
Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Cabinet d'avocats
- Avocat en droit civil
- Avocat spécialisé en droit de la famille
- Avocat spécialisé en dommages corporels
Écrit par l'entreprise
Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.
Coordonnées de contact
3rd Floor Oakland House, Talbot Road, M16 0PQ, Manchester, Royaume-Uni
- 01612507771
- info@optimalsolicitors.com
- optimalsolicitors.com
4,4
Excellent
1 k avis
A répondu à 83 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Not great service - not responded very rude receptionist
Good afternoon
Awful service - would not when she paid for polish service - We will be seeking refund for fully service
!!!!!
13 janvier 2025
Avis spontané
Réponse de Optimal Solicitors
Dear Mark,
Thank you for bringing this to our attention. Unfortunately, the reference number you have provided does not match our system, and we do not have any records of a client by your name or any payments made by you.
We are committed to providing excellent service to all our clients and would like the opportunity to investigate this matter further. To assist us, please provide the correct reference number and details that match our system. You can contact us directly at info@optimalsolicitors.com.
We also note that you have not yet responded to our previous request for more details. Without this information, we are unable to verify your concerns. However, we remain happy to assist if you can provide the necessary details.
Thank you for your understanding, and we look forward to resolving this matter should you reach out with the correct information.
Kind regards,
Optimal Solicitors
Excellent service
The solicitors have always amazing attitude towards the case and always had the support for me.
7 janvier 2025
Réponse de Optimal Solicitors
Dear Marjan,
Thank you so much for your kind words! We’re thrilled to hear that our team’s attitude and support made a positive difference in your case. Providing our clients with the highest level of care and dedication is always our top priority.
Your feedback means a lot to us, and we’re grateful for the opportunity to assist you. If there’s anything else we can help you with in the future, please don’t hesitate to reach out.
Kind regards,
Optimal Solicitors
Highly recommended to everyone who have…
Highly recommended to everyone who have had accidents at work.
They won the case and company paid compensation.
Well done.
Mrs Kozikowska and Mr Coupe are well knowledgeable people. I've been informed about every single aspect and stage.
Once again. Thank you
2 janvier 2025
Réponse de Optimal Solicitors
Dear Arek,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that Ryszarda and Walter provided you with the support and knowledge you needed throughout your case. It’s wonderful to know you felt informed every step of the way and that we could help secure the compensation you deserved. Once again, thank you for trusting us.
Kind Regards
Optimal Solicitors
Wasn't helpful once I'd signed up
Wasn't helpful once I'd signed up. Wrong info given at first, I think the person i was assigned may have been new or inexperienced. Got sorted in the end, but no help was provided.
28 novembre 2024
Réponse de Optimal Solicitors
Thank you for your feedback, and we’re sorry to hear about your experience.
We take comments like this seriously, as providing consistent and helpful support throughout the entire process is something we’re committed to. While we’re glad to hear your matter was eventually resolved, we regret that you felt unsupported along the way. We’d welcome the opportunity to better understand what happened and how we can improve — please feel free to get in touch directly so we can look into this further.
Had a positive experience
Had a positive and excellent experience with Optimal Solicitors. Want to particularly recommend Shah Uddin who was incredibly professional and polite throughout the entire process. Everything was made clear and the process was efficient and concise.
27 novembre 2024
Réponse de Optimal Solicitors
Dear Anna,
Thank you for your wonderful feedback! We’re delighted to hear that you had a positive and excellent experience with Optimal Solicitors. Your kind words about Shah are greatly appreciated—he is indeed a valued member of our personal injury team, and we’re so glad his professionalism and clear communication stood out during your case.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out. Thank you for trusting us with your legal needs!
Kind regards,
Optimal Solicitors
Excellent service
Excellent service. I would recommend to anyone who was involved in car accident
3 décembre 2024
Réponse de Optimal Solicitors
Thank you, Natalia, for your kind words and recommendation! We’re so pleased to hear you were happy with the service. It means a lot to us that you’d recommend us to others. Thank you for trusting us to help!
Réponse de Optimal Solicitors
Dear Mariana,
Thank you for your kind words! We’re so pleased to hear that you appreciated our assistance and collaboration. It’s always our goal to provide a supportive and seamless experience for our clients.
If you ever need further help, don’t hesitate to get in touch. Thank you for choosing Optimal Solicitors!
Kind regards,
Optimal Solicitors
Réponse de Optimal Solicitors
Dear Stanislav,
Thank you for your fantastic feedback! Being called "The BEST solicitors" truly means the world to us. Your five-star review is greatly appreciated, and we’re delighted to have been able to assist you.
If you ever need further support, we’re always here to help. Thank you for choosing Optimal Solicitors!
Not this firm for compassionate approach!
My car broke down and I stopped on your car park. I asked if I could leave it there until the AA came (sub one hour). A member of your staff refused and told me to park it on Sainsbury's, despite me tearfully saying my car wouldn't get that far. She insisted, I set off, and it got stuck in the road 20 metres outside, and couldn't even be pushed out of the road. I hope you staff member feels really great about making an AA mechanic do the repair lying in the road instead of safely in your carpark, and turning away a crying person justifiably scared to move their car.
7 novembre 2024
Avis spontané
Réponse de Optimal Solicitors
Dear Olivia,
We are sorry to hear about the difficult situation you experienced.
Unfortunately, our car park is reserved exclusively for our staff and clients to ensure its availability and safety. While we understand the challenges you faced, we are unable to take responsibility for unsafe vehicles left on our premises. Additionally, we cannot allow repairs to be conducted on-site, as this poses health and safety risks, including potential spillage of oil or other fluids, and the danger of a mechanic working on the ground in a space used for client access and deliveries.
There are several alternative parking options in the area that can accommodate such situations, and mobile mechanics are insured to carry out repairs safely in those locations or can arrange for the car to be collected by the recovery truck if it is unsafe to carry on with the repairs.
We appreciate the frustration this must have caused and hope that everything was resolved promptly once your car was repaired. Thank you for sharing your feedback, and we wish you all the best moving forward.
Kind regards,
Optimal Solicitors
I found this company on the internet
I found this company on the internet. I called right away. A very nice lady asked for important information. An email with the next steps to take came very quickly. Very efficient communication.
15 octobre 2024
Avis spontané
Réponse de Optimal Solicitors
Dear Ewelina,
Thank you for sharing your experience! We’re delighted to hear that you found our communication efficient and helpful. It’s always our goal to make the process as smooth as possible for our clients. Thank you for choosing us!
Bardzo dobra firma pracują bardzo…
Bardzo dobra firma pracują bardzo dobrze i załatwią każdą sprawę.Bardzo, polecam a pani Rubina super fachowiec.
7 octobre 2024
Réponse de Optimal Solicitors
Serdecznie dziękujemy za Pana wspaniałą opinię!
Cieszymy się ogromnie, że mogliśmy pomóc Panu w uzyskaniu odszkodowania. To dla nas wielka radość słyszeć, że jest Pan zadowolony z naszych usług i że udało nam się pomyślnie załatwić Pana sprawę. Ciepłe słowa o pani Rubinie są dla nas szczególnie ważne – przekażemy jej Pana pochwały, na pewno sprawią jej wiele radości.
Jeśli w przyszłości będzie Pan potrzebował pomocy prawnej, jesteśmy zawsze do dyspozycji.
Réponse de Optimal Solicitors
Serdecznie dziękujemy za Pani opinię!
Cieszymy się, że jest Pani zadowolona z pracy naszej kancelarii. To dla nas bardzo ważne, że mogliśmy pomóc w sprawie związanej z wypadkiem. Pani satysfakcja jest dla nas największą nagrodą.
Jeśli w przyszłości będzie Pani potrzebowała pomocy prawnej, jesteśmy zawsze do dyspozycji.
Rzetelna firma:)
Rzetelne, profesjonalne podejście do sprawy. Zawsze szybkie odpowiedzi. Miła obsługa. Na zadawane pytania dotyczące sprawy dostawałem wyczerpujące odpowiedzi. Jestem bardzo zadowolony ze współpracy. Polecam szczerze firmę Optimasolicitors
1 août 2024
Réponse de Optimal Solicitors
Serdecznie dziękujemy za Pana wspaniałą opinię!
Cieszymy się ogromnie, że mogliśmy pomóc Panu w uzyskaniu odszkodowania po wypadku. To dla nas niezwykle ważne, że docenił Pan nasze rzetelne i profesjonalne podejście oraz że był Pan zadowolony z naszej szybkiej i miłej obsługi.
Pańska satysfakcja jest dla nas największą nagrodą. Dziękujemy za zaufanie i serdeczne polecenie naszej kancelarii Optimal Solicitors.
Jeśli w przyszłości będzie Pan potrzebował pomocy prawnej, jesteśmy zawsze do Pana dyspozycji.
The company's employees were very nice
The company's employees were very nice, helpful, patiently explained all doubts, were competent in their field. I would gladly recommend Optimal Solicitors to others if they needed the case management that this company offers.
12 septembre 2024
Réponse de Optimal Solicitors
Thank you so much for your heartfelt review!
We are thrilled to hear that our team was able to assist you with your personal injury case. It's wonderful to know that our employees were nice, helpful, and patiently addressed all your doubts. Your kind words about our team's competence truly mean a lot to us.
At Optimal Solicitors, our goal is to provide exceptional case management and secure the best possible outcomes for our clients. Knowing that you would gladly recommend us to others is the highest compliment we could receive.
If you ever need legal assistance in the future, please don't hesitate to reach out—we're always here to help.
Thay are really helpful, professional and that’s was pleasure have them on my side.
Hi, professional people,professional company. I’m happy they help me with me case. I recommend it with 100%
30 août 2024
Réponse de Optimal Solicitors
Thank you so much for your heartfelt review!
We're thrilled to hear that our professional team was able to assist you with your personal injury case and help you secure the compensation you deserved. It was truly our pleasure to stand by your side and support you throughout the process.
Your satisfaction is our top priority, and knowing that we've earned your 100% recommendation means the world to us. Your kind words inspire us to continue providing exceptional legal services to our clients.
If you ever need assistance in the future, please don't hesitate to reach out—we're always here to help.
Once again, thank you for placing your trust in us.
Réponse de Optimal Solicitors
Thank you so much for your wonderful review!
We are truly humbled and overjoyed to hear that you consider our service the best ever. Your kind words warm our hearts and inspire us to continue striving for excellence in all that we do. It’s clients like you who make our work so rewarding.
At Optimal Solicitors, we're dedicated to providing the highest level of legal support, and knowing that we've made a positive impact means the world to us. Should you ever need any assistance in the future, please don't hesitate to reach out—we're always here for you.
Once again, thank you for your trust and support.
Réponse de Optimal Solicitors
Thank you so much for your kind words!
We're thrilled to hear that you found our service fast and reliable. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you need any assistance in the future, please don't hesitate to reach out—we're always here to help.
The person who handled my case was rude…
The person who handled my case was rude and very rude. Overall I spent more on travel to MRI and doctors than the compensation. Overall I do not recommend
14 août 2024
Réponse de Optimal Solicitors
Thank you for your feedback. We are sorry to hear that you are unhappy with the outcome of your case.
Throughout the process, our primary goal was to provide you with the best possible advice based on the evidence available to us. Given that there were two witnesses against you, we believed that pursuing the case in court carried a significant risk. Our role as your solicitors is to assess all aspects of the case, including the likelihood of success and the potential stress and costs involved in going to court. We discussed these risks with you in detail, and it was ultimately your decision to accept the offer presented. Regarding the communication issues, we note that a translator was involved in nearly all of our calls to ensure that everything was clearly explained.
We understand that the outcome may not have been what you hoped for, but we believe that avoiding the potential risks and costs of an unsuccessful court case was in your best interest. If you would like to discuss this further, we are here to help.
Réponse de Optimal Solicitors
Thank you for your kind words! We're glad to hear that you were pleased with our service. If you ever need assistance in the future, we're here to help. Thanks for choosing Optimal Solicitors!
I received very good instructions on…
I received very good instructions on what to do to resolve my financial resolution case. Great help with filling out the documents and a translator provided which made it very easy for me to quickly and correctly deliver the required documents to the court. I am very satisfied and I highly recommend the company Optimal solicitors. Best regards, Michal
1 août 2024
Avis spontané
Réponse de Optimal Solicitors
Thank you, Michal, for your wonderful review! 😊 We're so glad to hear that our instructions and support made your financial resolution case smoother for you. It's great to know that the assistance with filling out documents and the translator service were helpful. Your satisfaction is our top priority, and we're thrilled that you highly recommend our services. If you ever need anything else, we're always here to help!
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