Orelia Jewellery Avis 803

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so impressed with my order from Orelia! I got a gold necklace and it’s honestly even prettier in person — such a lovely shine and really good quality. It feels sturdy but still delicate and eleg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijouterie fantaisie
  3. Boutique d'accessoires de mode

Écrit par l'entreprise

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

803 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 1 sur 5 étoiles

Gli orecchini non sono mai arrivati

Gli orecchini non sono mai arrivati. Per un errore che l'azienda non ammette limitandosi a fare il rimborso anziché re inviarli con consegna express per ovviare al problema causato. Mai piú.

25 février 2026
Avis spontané
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Réponse de Orelia Jewellery

Hi Martina,

Thank you for reaching out here.

As discussed over email, unfortunately, from what we can see from the lack of tracking updates, the order appeared to have been lost in transit once in the hands of the courier. Until we have heard back from the courier on this, we cannot confirm how this happened.

Again we are terribly sorry for the disappointment this caused.

We can see the team have been in contact today in regards to your latest questions, so we hope they can be of help with anything else you need!

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Great experience

Great experience, great products. Especially the silver pieces! Highly recommend. Very classy and also versatile.

24 février 2026
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Taylor!

Noté 5 sur 5 étoiles

So impressed!!

I’m so impressed with my order from Orelia! I got a gold necklace and it’s honestly even prettier in person — such a lovely shine and really good quality. It feels sturdy but still delicate and elegant, which I love.
The packaging was gorgeous and felt really premium, and shipping was super fast too. Everything arrived perfectly and felt so thoughtfully put together.
Definitely recommend if you’re looking for beautiful, affordable jewellery that feels special ✨

17 février 2026
Avis spontané
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Réponse de Orelia Jewellery

Thank you Eleanor, we're so glad to hear you loved it!

Noté 5 sur 5 étoiles

Great experience – highly recommend

I had a really positive experience from start to finish. The product arrived quickly, was well packaged, and exactly as described. I’m very happy with the quality and will definitely order again. Highly recommended to anyone looking for great products and reliable service!

15 février 2026
Avis spontané
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Réponse de Orelia Jewellery

This is so lovely to hear, thank you so much. We hope you love your pieces!

Orelia

Noté 5 sur 5 étoiles

Really nice brand

Really nice brand. I always love their selection of products and the quality is really good. The brand are very good to work with as well.

14 février 2026
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much, Christine!

Noté 4 sur 5 étoiles

Quick resolution of oroblem

Although the bracelet broke quite quickly the resolution was very quick and straightforward

6 février 2026
Avis spontané
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Réponse de Orelia Jewellery

Hi! We're really sorry to hear this. Hopefully our team were able to either issue a replacement or refund in good time.

Always happy to help should you have concerns about any faulty purchase.

Orelia

Noté 5 sur 5 étoiles

Contacted Orelia Customer Service

Contacted Orelia Customer Service, as had an issue with late delivery of my order, entirely due to Royal Mail and wondered if they could help. They were very supportive and responded to my query very quickly. It was happily resolved as eventually my order did turn up. A,ways find Orelia a very nice company to deal with.

5 février 2026
Avis spontané
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Réponse de Orelia Jewellery

Hi Sue, thank you so much for writing about your experience ordering with us.

We're sorry there was a slight hiccup but always happy to help. Glad you were able to receive your jewellery in the end!

Noté 5 sur 5 étoiles

Beautiful jewellery for all occassions

I recently discovered Orelia and I'm so glad I did. The range of jewellery is amazing as there is something to suit every one. From the purchase through to the after sales experience, everything is impeccable. I really love stacking jewellery and I've found some lovely gold pieces on the website that I now wear regularly. Highly recommend for beautiful jewellery at affordable prices.

2 janvier 2026
Avis spontané
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Réponse de Orelia Jewellery

Thank you Laura! Hope to see you again soon :)

Noté 5 sur 5 étoiles

Beautiful elegance

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day.
What I appreciate most is how versatile they are. I can wear them alone for a minimalist look or layer them with other studs for a more curated ear aesthetic, which is exactly what ORELIA does best. They’re lightweight enough for all-day wear yet substantial enough to feel special.

17 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Olena! Our emerald styles are some of our bestsellers, including these hoops

Noté 1 sur 5 étoiles

SCAM

SCAM! I ordered jewelry for my partner on the 10th of January and still haven’t received my items. I’ve emailed multiple times and had one response asking for details they already had. My item was sent back to country of origin when it arrived in the uk when I had to chase up from the delivery company. It was requested to be returned, not by me may I add. I’m still waiting for either a delivery of the items or a refund. Awful customer service 👎🏻 I have read a review of the same thing happening to someone else which was what made me quite hesitant to buy the products. It was plastered all over my social media which was what made me look into the products. Trust your gut and don’t use this company

10 janvier 2026
Avis spontané
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Réponse de Orelia Jewellery

Hi Ryan,

Thank you for bringing this to our attention.

If you could kindly confirm your order number for us, or follow up over at info@orelia.co.uk we'd love to pick this up off the back of any previous communication we'd had and see how we can help with this.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Beautiful adorable pieces

The most beautiful versatile pieces at an affordable price. Love how there’s so many choices that you can wear all year round

13 janvier 2026
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Irene! Definitely check out the new 'The Edit' collection for some more great everyday pieces

Noté 5 sur 5 étoiles

Absolutely love Orelia jewellery

Absolutely love Orelia jewellery! The pieces are so pretty, feel really good quality, and arrived beautifully packaged. Perfect for everyday wear and layering, will definitely be ordering again.

5 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much!

Noté 5 sur 5 étoiles

Statement Molten Moon & Crystal Charm Lariat Necklace

its lariat design with a molten moon and crystal catches the eye without being over the top. it pairs well with casual outfits as well as more formal attire. ideal for expanding your accessory collection without breaking the bank.

3 janvier 2026
Avis spontané
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Réponse de Orelia Jewellery

We love this one! Such an understated style.

Thank you, Shay

Noté 5 sur 5 étoiles

Excellent customer service

I was very impressed with this company's customer service. My husband gave me a gift card for Christmas and I couldn't get the code to work, so contacted Orelia on their online enquiry form. The first morning they reopened after Christmas they had sorted it out for me and I was able to place my order. I find their jewellery pretty and contemporary and it's a reasonable price, particularly in the sale!

29 décembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Glad we could help you with this Sarah!

We hope you love whatever you selected.

Happy New Year
Orelia x

Noté 5 sur 5 étoiles

First class customer service

First class customer service from Orelia. Absolutely brilliant. Replaced and sorted my issue with a ring immediately. Resent a new one without any back and forth. Polite and very timely responses. Excellent.

29 décembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Serena - glad we could help!

Orelia x

Noté 1 sur 5 étoiles

broken after 4 days of wear

broke after 4 days of use and they want me to spend my own money to send it back in order to receive refund

28 décembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Samantha,

We're sorry to hear you have experienced a faulty item. Please know we action any faulty refunds or exchanges without deducting the £3.95 return fee.

Please proceed to submit via our returns portal and we'd love to have this sorted for you.

Orelia

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