Orelia Jewellery Avis 803

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so impressed with my order from Orelia! I got a gold necklace and it’s honestly even prettier in person — such a lovely shine and really good quality. It feels sturdy but still delicate and eleg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijouterie fantaisie
  3. Boutique d'accessoires de mode

Écrit par l'entreprise

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

803 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Orelia jewellery is elegant, durable, and true to size. Pieces mix and match beautifully, making it easy to create stylish looks.

I absolutely love shopping with Orelia! The jewellery quality is excellent — the pieces feel sturdy and the gold plating looks sophisticated without being over the top. I also really appreciate their attention to detail and stylish designs that feel modern yet timeless. Ordering was smooth, and delivery was quick and well-packaged. Customer service is friendly and responsive, which makes the whole experience even better.

10 octobre 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much, Kateryna! Our team is always happy to help if you need anything.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

I recently ordered from Orelia…

I recently ordered from Orelia Jewellery, and I’m honestly so impressed! ✨

The delivery was super quick, my package arrived within just a few days, beautifully packed and in perfect condition. Everything felt really premium, from the elegant packaging to the attention to detail. 💛

The jewellery itself looks stunning, delicate, shiny and high-quality. I love that it’s 18k gold plated and feels lightweight but still durable. It’s clear that Orelia really cares about both style and quality.

Overall, I’d 100% recommend Orelia if you’re looking for classy, everyday jewellery that arrives fast and feels special right out of the box! 💫

6 octobre 2025
Avis spontané
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Réponse de Orelia Jewellery

Wow, thank you so much, Nam!

We're so happy to hear you have a great experience and notice every small detail.

We hope you enjoy your piece/s and can find more to your taste soon!

Orelia

Noté 5 sur 5 étoiles

My order was straight forward and didnt…

My order was straight forward and didnt take long to arrive. I love my spinner necklace its so pretty cant wait to order again.

18 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Kerry, we're so glad! Thank you for taking to time to leave your feedback :)

Orelia

Noté 5 sur 5 étoiles

Brilliant Orelia

Orelia create such beautiful pieces that are always on trend. If I want to add something to my jewellery box this is the first place I look as the styles and price points are bang on.

30 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Emily! What did you pick up, we'd love to know

Kind regards,
Orelia

Noté 1 sur 5 étoiles

I bought the gold “LUXE Mid-Size Hoop…

Order #575805
I bought the gold “LUXE Mid-Size Hoop Earrings”. I shook them out of the packaging and burst out laughing. There is nothing remotely “luxe” about these thin, flimsy, small hoops. They look like something you’d buy from China via Amazon for a fiver, except that these things were 10 times the price! No option to return apparently. Avoid.

Thank you for your reply. I did indeed email you directly, as you suggested. Guess what? No response. And yes, I checked the spam folder etc. Your dishonesty speaks volumes!

25 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Emma,

We're so sorry to hear you weren't satisfied with your order.

We'd love to see if there's anything we can do to help. Please email our customer service direct at info@orelia.co.uk if you haven't already. Our team would be happy to advise.

Kind regards,
Orelia


Update:
Hi Emma,

Thank you for following up on this via email. We have responded with a solution to your concerns.

Unfortunately your initial email did land in our junk box, which from time to time can happen, despite our best efforts to catch these amongst genuine spam mail.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Beautiful and affordable jewelry.

Beautiful and affordable jewelry for everyone. They have a huge selection, and they also have beautiful jewelry organizers. Everything in one place.

10 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Gabriela! We hope you found a few pieces you love!

Noté 5 sur 5 étoiles

My New Go-To Jewellery Brand!

I recently purchased a few pieces from Orelia and couldn't be happier. The jewellery is elegant, well-crafted, and exactly as pictured on the website. I especially love how lightweight and comfortable everything feels — perfect for everyday wear but still chic enough for special occasions.

16 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

We love to hear this, Jess, thank you!

Would love to know which pieces caught your eye?

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Great jewellery

I have been buying orli jewellery since April have quite a lot now beautiful prices and priced really well any problems and customer service go above and beyond I have recommended it to my friends and family and now the are hooked on orli definitely recommend

15 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

That's so kind, thank you Amanda! We hope friends and family have found some staples pieces to add to their collection too.

Always happy to help,
Orelia

Noté 5 sur 5 étoiles

Beautiful pieces from gold to silver…

Beautiful pieces from gold to silver finish to complement any outfit, so affordable too and my personal favourite are the initial collection, since having my daughter I now carry a piece of her in my jewellery collection. Thank you

11 septembre 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Jade, thank you so much, that's so lovely!

Noté 5 sur 5 étoiles

Super fast delivery

Super fast delivery, excellent service, excellent quality of products. Kept up to date at all times throughout order. Highly recommend

16 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Sarah!

Noté 1 sur 5 étoiles

Awful

I ordered a pair of earrings which came damaged and completely unwearable. I emailed Orelia with images requesting an exchange or refund. I was completely ignored. I have since emailed another 3 times with no response from them! It has been 2 months since I initially contacted them. DO NOT ORDER FROM ORELIA. I will be contacting my bank to retrieve the money and taking my complaint further. Awful quality and awful customer service.

Update : my order number is 566716

23 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi there,

We're sorry to hear this and would love to take a look into this.

If you could please confirm your order number?

Kind regards,
Orelia


Update:
Great, thank you so much. We have taken a look and can see the team were in touch on 25th July, sorry if this didn't reach you, we have since forwarded this on again. Please be sure to check any junk/spam folders.

We'd love to offer a replacement or refund, if you could get back to us with an image of the faulty item/s at your earliest convenience.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Stunning necklace and fast shipping

I have a necklace from Orelia that I've wanted for a while, and it's absolutely stunning! The shipping was fast and the packaging so pretty. Would be a great company to buy gifts from!

26 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Charlotte. What necklace did you choose?!

Noté 5 sur 5 étoiles

every piece from Orelia is just…

every piece from Orelia is just stunning and the quality v price point is unmatched. Will continue to shop here as i have done for years!

8 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you Kirsty, the whole team love to hear feedback like this!

We hope with the newness just launched and more to come, you can continue to find some great pieces!

Orelia x

Noté 5 sur 5 étoiles

Biżuteria ORELIA

Biżuteria firmy ORELIA to gama przepięknych drobiazgów, które pasują każdemu. Od kolczyków po naszyjniki oraz pierścionki. Każdy może wybrać co mu się podoba z różnorodności wzorów. Super.

1 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I am very impressed with the jewellery

I am very impressed with the jewellery. Ordering is very easy and delivery is prompt. Packaging is cute. The prices are affordable but the designs are high quality. I am currently enjoying mixing metals with my pieces.

31 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Lucy,

We're so glad to here this, thank you for sharing your experience!

Lot's more exciting designs to come, be sure to keep a eye on site.

Orelia x

Noté 3 sur 5 étoiles

Orelia's Jewellery is amazing but communication is not

I am a content creator, I joined The O List and got some voucher to spend. While using the voucher I added some amount from my end too.

The delivery service EVRi chose to steal the parcel. They send a delivery picture of a different locality. We spent hours looking for it. EVRi has a very bad reputation for incidents like this. And I have communicated, reported and raised the issue every way possible. They kept saying they have communicated with the brand, and EVRi can do nothing only the merchant can. Who has time for this back and forth, I stopped emailing after several exchanges as it didn't make any difference.

Now I know EVRi is wrong in this, it's them who lost/stole the parcel and I love Orelia's jewelleries. The only reason I am writing here is that I contacted Orelia through O List, used Help section to contact to make them aware of the whole situation, No reply from Orelia. I think they need to improve their communication.

And I hope brands stop using EVRi as it has become so frequent people keep losing their valuables.

31 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Nazifa,

Thank you for bringing this to our attention here. We're so sorry to hear about your experience with delivery.

If you would like to share your order number with us, we'd love to pick this up over email or by phone and get this sorted for you as soon as possible.

Please know for any future orders, the best point of contact is direct with our customer service team via info@orelia.co.uk or through Instagram direct message.

Kind regards,
Orelia



Update:

Hi Nafiza,

Glad we were able to connect over on direct message. We hope your replacements reach you really soon!

Anything else we can do to help, please let us know.

Kind regards
Orelia

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