Orelia Jewellery Avis 803

TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so impressed with my order from Orelia! I got a gold necklace and it’s honestly even prettier in person — such a lovely shine and really good quality. It feels sturdy but still delicate and eleg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijouterie fantaisie
  3. Boutique d'accessoires de mode

Écrit par l'entreprise

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

803 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Beautiful and elegance …

I’m so excited to share that I’m officially part of The Orelia Collective – which means I’m officially part of the Orelia family 💕

I’ve always loved how Orelia Jewellery blends timeless elegance with modern style. Their pieces are beautifully delicate yet make such a statement — perfect for everyday wear or adding that special sparkle to your outfit ✨

The quality is stunning: lightweight, comfortable, and designed to last. I love how easily I can mix and match pieces, whether it’s dainty hoops, layered necklaces, or chic stacking rings. Each piece feels so versatile — dressing up my casual looks and adding that little luxury to evenings out.

21 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi! Glad to have you as part of the programme, looking forward to your content!

Orelia x

Noté 5 sur 5 étoiles

Beautiful jewellery and amazing…

Beautiful jewellery and amazing customer service. It’s often when things go wrong that you get a true sense of the brand. We had an issue with a necklace which was dealt with so swiftly by the team. They were friendly, helpful and efficient. Thank you and we will be back for more! 😁

18 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much, Mel. Glad we could help, anytime!

Hope to see you again soon,

Orelia x

Noté 1 sur 5 étoiles

AVOID AT ALL COSTS!!!

The service offered by this company is nothing short of shocking. My dad has a watch he wants to return and has so far been unable to do so. The Returns Policy, where you should be able to generate a return does not work and despite several attempts to contact them nothing has been sorted. I am now taking this to Trading Standards. I have NEVER had such bad customer service.

19 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Claire,

We would like to clarify the steps we have taken regarding your query.

We have been in touch with you over email, directly to both email addresses that have reached out, we also spoke on the phone earlier today. As discussed, we were unable to locate an order under the details provided, and as we do not sell watches, we agreed that an image of the item would be sent to help us determine whether we could advise further.

Unfortunately, we did not receive the image prior to this review, which has limited our ability to assist you. We remain committed to resolving this matter and are happy to continue supporting you as best we can, once the requested information is provided.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

This is a lovely jewellery brand

This is a lovely jewellery brand. My order arrived quickly and came well packaged. The necklace I chose was well made and perfect for wearing every day. Prices are also very affordable.

11 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Very glad to hear this, Joanne. Enjoy!

Noté 5 sur 5 étoiles

Gorgeous jewellery

Gorgeous jewellery, fantastic customer service and the quality of each piece exceeds my expectations! ✨

20 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

We really appreciate this, Lou. We hope you love wearing your pieces!

Noté 5 sur 5 étoiles

Gorgeous 3 layers 18k gold plated necklace

First, because of the unique designs second,the subtle shine that each layer in the necklace has. Third, the chain are sturdy enough that when you open or close, it doesnot get break. Generally, chains are very thin that it gets broken out easily. I love this 3 layers 18k gold plated necklace. It's easy to tie it and untie it as well. Recommended!

7 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much, Pearl! We really hope you enjoy wearing your piece/s and find more staples to your collection soon

Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service, had a minor issue which was responded to swiftly, followed by a further email from customer services to ensure the issue had been resolved, I wouldn’t hesitate to recommend this company.
Brilliant service

13 août 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Patricia,

We really appreciate the time taken to leave this feedback.

So glad we could resolve this for you. Please never hesitate to reach out, we're more than happy to help!

Orelia

Noté 5 sur 5 étoiles

I bought earnings from orelia and they…

I bought earnings from orelia and they are so good. I’m wearing it from weeks and no colour fade of anything happened

29 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

We're so glad to hear this, happy to hear you are loving them!

Noté 5 sur 5 étoiles

I bought a necklace for my best friend…

I bought a necklace for my best friend and I. They came really quickly and beautifully packaged. We both love them! The necklace is so pretty. Delicate but makes a statement. The company were lovely to deal with too. Would 100% recommend.

10 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Sarah,

Thank you for leaving such lovely feedback! Glad to hear it. Hope your friend enjoys it!

Orelia x

Noté 5 sur 5 étoiles

I’ve been wearing Orelia jewellery for…

I’ve been wearing Orelia jewellery for a while now and I genuinely love it. The pieces are delicate but still make a statement – perfect for everyday wear or dressing up a look.

10 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you!

We hope there is something else you come across soon, you'll love just as much.

Orelia x

Noté 5 sur 5 étoiles

I absolutely love Orelia Jewellery

I absolutely love Orelia Jewellery – their pieces are beautifully delicate, timeless, and perfect for everyday wear. The quality is impressive for the price, especially with the 18k gold plating that gives a luxe look without breaking the bank. I’ve worn my favourites daily and they’ve held up so well. The packaging is also gorgeous and eco-friendly, which is a lovely bonus. Whether you’re looking for something simple, on-trend, or a special gift, Orelia always delivers. Highly recommend! 💛

17 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Coley,

Thank you for this lovely review, we really appreciate you taking the time to leave this.

We hope you continue to love you piece/s and find more soon to add to your collection!

Orelia x

Noté 1 sur 5 étoiles

My order never arrived and Orelia is ignoring me

My order has never arrived. I have spent over £100 on jewellery which I have never received. I complained with the delivery company who have told me to contact Orelia directly. I have done so multiple times and been ignored by Orelia. Which is such a shame as I was really looking forward to my order. Now I am out of pocket by £112 and do not have anything to show for it.

Orelia - my order number is #565786, please respond to my email.

14 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Jade,

Thank you for bringing this to our attention.

If you could please confirm your order number, we will pick this up as priority and take a look at whats happened here.

Kind regards,
Orelia


Update:
Hi Jade, thanks so much for your time on the phone just now. To confirm, as discussed we have issued a full replacement order to be shipped next day, for the inconvenience and disappointment this has caused.

We will intercept this case with Evri at this stage to handle the original order, lost in their network.

Any other issues, please don't hesitate to give us a call.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Absolutely Stunning Pieces & Exceptional Quality!

I recently discovered Orelia Jewellery and I'm so glad I did! Every piece I've ordered has been beautifully crafted, stylish, and perfect for both everyday wear and special occasions.

28 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much, we love hearing feedback like this!

Noté 5 sur 5 étoiles

A Touch of Elegance: My Orelia Pearl Necklace

I’m absolutely in love with this delicate pearl piece from Orelia!
The fine chain with dainty pearls looks so feminine and elegant. It beautifully highlights the neckline, adding a soft, graceful touch to any look. The craftsmanship is impeccable – a slim, refined chain paired with perfectly placed pearls and a gorgeous natural luster.
This necklace is perfect for both everyday wear and special occasions.
The way the pearls catch the sunlight is simply magical – I never want to take it off
Thank you, Orelia, for this little gem of softness and beauty in my jewelry collection

24 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Olya,

Thank you so much for such a lovely review!

We're so happy you love your necklace and hope there's a lot more that suits your style, we'd love sto see you again soon. We have a few new lovely pearl pieces in the Sunset Collection!

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Lovely jewellery

Lovely jewellery, fast delivery would order from here again

8 juillet 2025
Avis spontané
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Réponse de Orelia Jewellery

We're so glad you love your pieces, Alex. Enjoy!

Noté 1 sur 5 étoiles

****AVOID THIS COMPANY AT ALL…

****AVOID THIS COMPANY AT ALL COSTS!!***Ordered a necklace in a stylish box which I paid more for, item arrived and it was such poor quality as if I had purchased from a child’s toy store.
I made contact with the company as per their refund policy back on 21st June, I have sent numerous chasing emails and to date have heard nothing, I have tried so many times to get hold of them through email and their website enquiry form. Have now escalated to my bank to deal with the issue

21 juin 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi John,

Thank you for this feedback, we appreciate you raising your concerns and we'd love to take a look at this for you. It sounds like it is possible you have not received our communication via email.

If you could confirm your order number, we'd like to get this sorted for you as soon as possible.

Kind regards,
Orelia

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