Orelia Jewellery Avis 803

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Mixed Charm & Tiger’s Eye Bracelet Completely smitten with this bracelet. Every charm, every polished link, every stone feels so intentional and elegant. The Tiger’s Eye accents, molten textures,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m absolutely in love with these emerald huggie hoops! The quality is exceptional — the gold finish is smooth and lustrous, and the green stones catch the light beautifully throughout the day. What... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so impressed with my order from Orelia! I got a gold necklace and it’s honestly even prettier in person — such a lovely shine and really good quality. It feels sturdy but still delicate and eleg... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is was my first order from Orelia Jewellery. The Statement Starburst Charm Necklace is a it’s the perfect festive-season piece. The chain feels super lightweight but solid, and the 18k gold plat... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. Bijouterie fantaisie
  3. Boutique d'accessoires de mode

Écrit par l'entreprise

Orelia makes and supplies beautiful gold & silver plated dainty jewellery such as necklaces, bracelets and earrings. Each piece is designed in house, including letter necklaces, hoop earrings and luxury gift cards. Orelia’s initial necklaces are a worl...


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

803 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently bought the most beautiful…

I recently bought the most beautiful butterfly gold ring from Orelia. It’s absolutely stunning. Postage was quick and I received updates. Highly recommend.

8 mai 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you for your purchase, Joanna. So glad to hear you are pleased with your ring!

Noté 5 sur 5 étoiles

Orelia has a fantastic customer…

Orelia has a fantastic customer service! Definitely worthy of 5 stars! Apparently there was a mistake in my delivery address and the jewelry was unfortunately returned. After a smooth correspondence, they offered to send a new one immediately, which was delivered within a few days. My daughter is very happy with her jewelry and I am with Orelia's service.

1 mai 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Camille,

Thank you for reaching out, we're happy to have been able to get a replacement sent out for you! We hope your daughter continues to love her jewellery.

Always happy to help if you need anything.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

The quality is insane

The quality is insane. All of the pieces are so nice and shinny. If you haven’t ordered yet, you need to try them yourself. Highly recommend.

28 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much, we love to hear feedback like this!

Noté 1 sur 5 étoiles

Very disappointed

Initial engraved upside down on necklace. Emailed and messaged Customer service 5 or 6 times. Absolutely no response .
Update 13/5. Customer service have been in touch and refunded. Thank you

30 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi S,

We are so sorry to hear this, thank you for letting us know you have not received our responses.

We would love to get this resolved for you as soon as possible! We have re-sent our email communications, hopefully these do not land in a junk box.

If you have not received this, please do give us a call at your convenience and we can explore the best solution for you.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Beautiful jewellery

Easy to use website, accurate information on delivery’s/returns and great quality, affordable pieces ☺️

28 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

We love to hear this! Thank you

Noté 5 sur 5 étoiles

Gorgeous jewellery and amazing customer…

Gorgeous jewellery and amazing customer support!

The pieces I have are such amazing quality and they are just so pretty. Perfect additions to my collection.

24 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Charlotte,

We really appreciate this feedback, thank you. Our customers experience with us is incredibly important to the Orelia team.

We hope you love the pieces you ordered, hope to see you again soon!

Noté 5 sur 5 étoiles

Lovely packing

Lovely packing, lovely earnings, great quality. Absolutely love it and the delivery was very quick.

1 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

We really appreciate your feedback, thank you!

Noté 5 sur 5 étoiles

Gorgeous jewellery ✨️

Gorgeous jewellery at a affordable price,delivery was super quick and the product it got looked exactly like it did online can not fault

14 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

We are so glad to hear this, thank you Lorna! We hope you love your order!

Noté 5 sur 5 étoiles

I absolutely love Orelia

I absolutely love Orelia! Their pieces are not only super stylish and on-trend, but also really well made — you can tell they’re built to last. I’m especially impressed with their waterproof range — it's perfect for everyday wear and still looks as good as new! Such gorgeous jewelry that you can actually rely on.

18 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Elizabeth! We love our waterproof range too, they are some of our favourite pieces. Enjoy!

Noté 5 sur 5 étoiles

Gorgeous beautiful jewellery at…

Gorgeous beautiful jewellery at affordable prices. I love that there is something for everyone’s taste!

16 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you, Joanne. We hope you enjoy your Orelia peices!

Noté 5 sur 5 étoiles

I absolutely love this brand

I absolutely love this brand! I was able to get a personalised and very sentimental necklace for the remembrance of my baby. The quality is absolutely amazing

15 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

We love to hear feedback like this! Thank you Louise, for choosing Orelia for such a sentimental piece, we hope you love it!

Noté 1 sur 5 étoiles

I received a £50 voucher as a birthday…

I received a £50 voucher as a birthday gift and used it to purchase a necklace, adding a small extra item (I think it was a chocolate bar) to go slightly over the voucher amount. The chocolate bar turned out to be unavailable, and instead of refunding the small amount I paid over the voucher, they just added it back onto the voucher itself. I found this a bit confusing and not very customer-friendly, though it seems to be part of their terms and conditions.

I don’t mean to be petty over a couple of pounds, but it left a bit of a sour taste—especially as the necklace, while it looked lovely online, felt quite cheaply made in person and unfortunately broke after just a couple of months of light wear. I was really hoping for something more durable.

20 mai 2024
Avis spontané
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Réponse de Orelia Jewellery

Hi there,

Thank you for letting us know about your experience, not petty at all, we always value our customers feedback!

We are so sorry to hear you have experienced a fault with your purchase.

While we can't see your details here, please do reach out to our customer service support team with your order number and we would love to help find the best solution for you! (info@orelia.co.uk)

Kind regards,
Orelia

Noté 5 sur 5 étoiles

One of my favourite jewellery brands

One of my favourite jewellery brands! The quality and price are great. Always coming out with the latest designs and keeping it fresh and unique

12 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

We appreciate you Charlene, this is so lovely to hear!

Noté 5 sur 5 étoiles

If you’re looking for lovely jewellery…

If you’re looking for lovely jewellery at great prices then definitely visit Orelia’s website.
If you’re looking for something for your self or a special gift for someone there’s a great selection from the latest trends to classic pieces and prices to suit all pockets. Definitely recommend!

12 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you Jacqueline, this is really lovely feedback. We appreciate it!

Noté 5 sur 5 étoiles

Arrived item in lovely packaging

Arrived item in lovely packaging . Very affordable and nice quantity perfect for gifts for everyone . Best place to purchase vintage design

10 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Kal, we're so happy to hear your order arrived safely. We hope you enjoy your vintage pieces as much as we love sourcing them!

Noté 1 sur 5 étoiles

Terrible quality

Similar to others on here. Both sets of earrings have broken after the first time wearing and won’t close. Terrible quality and no reply to my emails so I’ve had to resort to here

1 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Hi Sara,

We are so sorry to hear you have experienced this!

Apologies if you have not received our communication, we can confirm our customer service team has been in contact on a couple of occasions, in response to your concerns.

We would love to pick this up to discuss a solution for you. If you believe our emails are not reaching you directly or are possibly landing in a junk box, do give us a call if this is more convenient.

Kind regards,
Orelia

Noté 5 sur 5 étoiles

Beautiful jewelry at a great price

Beautiful jewelry at a great price. Feels really sturdy and are some of my new favourite dainty pieces

10 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

We're so happy to hear this, Megan! Thank you for your feedback

Noté 5 sur 5 étoiles

STUNNING JEWELLERY

I absolutely adore this jewellery!! It’s so chic and stylish for day to day wear and goes with all my clothes !!! Cannot recommend this brand enough !!

9 avril 2025
Avis spontané
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Réponse de Orelia Jewellery

Thank you so much Elodie, we hope you love your pieces!

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