Otter Windows Avis 

Great installation & friendly fitter (Paul)

Fantastic job done from start to finish, I couldn't be more pleased. Ian and Chris were prompt, courteous and professional and my windows look amazing !
A job well done. I would recommend them to anyone.

Windows and doors fitted by Otter, very pleased with them. Communication throughout was good and Debbie was on the end of the phone! Would use them again.

Fantastic job done, I couldn't be more pleased 😀 Ian and Chris were prompt, courteous and professional.
My windows look amazing !
A job well done. I would reccomend them to anyone

I had all my windows and doors replaced six years ago with Otter windows . The product and service excellent and continues to be. John came around with a replacement handle and fitted it free of charge. I also want to thank Debbie who is always so kind and helpful.

Ian and Chris were friendly, clean and efficient a very swift installation. Very happy with the outcome

Great customer service. Had a problem with my door and John Capon fixed it straight away. Very helpful

We had two doors fitted yesterday, a front door and a side door into our garage. Right from the start Otter windows have been great. They sent out a very professional man who told us all about their products before giving us a price and ultimately a discount. On the day, Ian and Chris arrived with the doors. They were polite and fitted the doors perfectly. They left the house tidy and offered to take our old doors away. The house and garage both look great and just how we imagined it.

First class product. Friendly, efficient installers who were on time and did a quick, clean, professional job.

Great experience ! From the initial consultation to the final product. I changed my mind after initial consultation and they re did the quote no problem. The final product has transformed the room. The fitter was friendly and helpful. The office lady very helpful and the sales man not pushy. The price was very competitive as well. Would recommend

A smooth and painless experience from start to finish.
From John supplying us the with the initial quote through the survey to the installation with Paul and Mark the whole thing was seamless. And Debbie arranging everything back at the office.
Really happy with the result.

Highly recommend Otter Windows. From start to finish they have been excellent.
Ease of booking an appointment, Lance visited and was extremely, knowledgeable, helpful and very patient. Debbie in the office excellent customer service, survey carried out quickly and excellent.
Paul our fitter absolute star his precision and experience is first class. He is excellent and such a clean workman and the care and attention to detail leaves us with a beautiful front door. We are absolutely delighted with our new front door and thank Otter Windows for a fantastic experience. We would not hesitate to recommend them.

Positive experience from start to finish. Every person we have dealt with has been great and we are really pleased with our new front door that Paul fitted. We will definitely be using otter windows when we get round to replacing other doors and windows. Thank you! 🌟 🌟 🌟 🌟 🌟

Had a minor issue and Mr capon resolved it very quickly

Had a minor issue with a couple of doors, not faulty product, just adjustments needed. John Capon came out next day and sorted free of charge. They were excellent when we had a conservatory and two new doors two years ago and this was excellent follow up service. Highly recommended.

I visited Otter Windows for advice. I had used this Company for complete changing of our windows several years ago and the work they did and service they gave me was fantastic. I had a front door fitted by a different company and was having trouble closing and locking it. This was my reason for visiting Otter Windows again. I explained the problem and asked if they could give me any tips to improve the situation. Immediately John said it was a simple task and he would come up straight away. As I was shopping he said he would call later.
That afternoon he came and immediately put the problem right. I couldn't believe the service, especially as his company hadn't supplied and fitted the door. On top of this he wouldn't charge for his time, saying we were existing customers and they believe in good after sales service. These days it is a pleasure to see that there are still some nice, friendly and very professional people in the world.

Window are great and was a really easy process. The fitters Chris and Ian did a fantastic job and the team were very helpful

Paul Kendall did us a fine job and even offered to assist me putting up a new blind to accompany the French Doors he was fitting! I had to confess the blinds were yet to arrive! The doors simply look as if they have always been there. All good and thank you.

Had all our windows replaced throughout the house by otter windows. Minus the issue with one being wrong size and pegged back the install a few weeks (which turned out not to be the case whatsoever).

Cannot fault Ian & Chris who were lovely chaps and very clean, prompt and professional throughout. Debbie was brilliant throughout considering she was ill for over a month.

Highly recommended 👌

Had new windows fitted,Ian and Chris arrived on time very professional...very pleased with their great work..and my new windows are beautiful..thank you