Had several windows fitted by Mark of Otter Windows andI have been completely saisfied with the results, but I must comment on the hard work and professioalism he showed when fitting the final two w... Voir plus
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Lisez les avis des autres
Well pleased with the patio doors all went well from ordering to fitting by Sam and Mark very professional and left a very clean and tidy job.
L'entreprise a répondu
Mark fitted a large window and door for the side access to our garage. We were quite surprised that he was alone. He was well organised and tidy and ensured that every scrap of the previous wooden fit... Voir plus
L'entreprise a répondu
Once again Otter Windows provided service to an excellent standard when Sam & Matt fitted a new front door. I have used them in the past and will have no hesitation to do so in the future. I recommen... Voir plus
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À propos de l'entreprise
- Installateur de double vitrage
- Équipement et installation de conservatoire
- Fournisseur de cadres en aluminium
- Fournisseur de fenêtres PVC
- Magasin de rénovation
- Vitrier
À propos de Otter Windows
Écrit par l'entreprise
Windows
Doors
Living Spaces
Other Products
About Us
Contact Us
Trusted Local Experts in Windows,
Doors & Conservatories
Otter Windows was founded in 2008 by John Capon and Debbie Green. To this day, they continue to work side by side as a team, delivering fantastic value for money with a focus on exceptional customer service.
You're in Safe Hands
We specialise in making homes more secure, more energy efficient and more beautiful. We achieve this by having our expert installers fit high-quality British-made products to the highest standards. The products we install are thoroughly tested and trusted by thousands of happy customers. Whether you're looking for more wow factor, better security, lower heating bills, or to add more space and value to your home, we'll help you achieve your goals.
Transform Your Home
Imagine your home with windows that are as long-lasting as they are beautiful and as elegant as they are energy efficient. By replacing your existing windows with ours, you'll make your favourite place even more special.
Our Composite, French, Patio and Bi-fold doors are all tough, secure and durable making them the perfect addition to any home. With multi-point locking systems and robust hinge mechanisms, our doors are designed and manufactured with security in mind.
Coordonnées de contact
Unit 3, Durham Way Heathpark Industrial Estate, EX14 1SQ, Honiton, Royaume-Uni
- 01404 549229
- info@otterwindows.co.uk
- otterwindows.co.uk
4,7
Excellent
132 avis
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A répondu à 100 % de ses avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Otter Windows
Hi Michelle, we appreciate your kind review!
Front Door Envy
We are very happy to be the proud owners of a lovely new front door.
This is the second time we have used Otter Windows and throughly recommend them.
Thank you to Andy for his initial advice, to Ian and Chris for expertly fitting the door and to Debbie who keeps everything in order and is a joy to speak to.
7 août 2025
Avis spontané
Réponse de Otter Windows
Hi Caroline, Thank you for such lovely feedback, we really appreciate it. Thank you for coming back to us and for being such a lovely customer - Debbie
Three replacement windows
Mark replaced three windows, not a straight forward job on our old cottage. We are very pleased with the look and finish. This is the third time we have used otter windows in sixteen months, previously having a new front door and sunroom.
22 août 2025
Avis spontané
Réponse de Otter Windows
Hi Pam, i am so pleased you are happy with the installation, i will pass your feedback on to Mark. We also are so happy that you continue to come back to us - Debbie
This is the second time we have used…
This is the second time we have used Otter windows, the first many years ago.
Everything from start too finish was a pleasant experience.
Mark arrived on time and was very professional, polite and friendly.
Fitted a new back door and window, along with the front door.
Showed how the front door mechanism worked and explained everything along the way.
Cleaned up afterwards so absolutely no mess was left behind.
Would highly recommend them to anyone.
The service is still as exceptional as it was the first time we used them.
Well done.
5 août 2025
Avis spontané
Réponse de Otter Windows
Thank you so much for the lovely review for Mark, i passed it on to him and he was really pleased that you are happy. Thank you for returning to us as well, it is very much appreciated - Debbie
Réponse de Otter Windows
Hi Tim, thank you for your kind reviews!!
Polite and made a good job of fitting windows
Mark made a good job of fitting my windows today.
4 août 2025
Avis spontané
Réponse de Otter Windows
Hi Melanie, thank you for your lovely review!!!
Good communication from start to…
Good communication from start to finish. This is the 3rd time we’ve used Otter Windows and we will continue to use their services. Mark did a great job fitting window - am very happy with finished job.
1 août 2025
Avis spontané
Réponse de Otter Windows
Hi Catriona, we really appreciate your kind review and look forward to working with you again in the future!!
Quality product and installation
Paul turned up when promised and did a great job replacing a door. He cleaned up afterwards and showed me how the locking mechanism worked. Delighted with both the quality of the product and the trouble-free installation. I’ve bought from Otter Windows before and remain a happy customer.
1 août 2025
Avis spontané
Réponse de Otter Windows
Hi Malcom, thank you so much for your lovely review!!
New door installationThe salesman made three commitments…
The salesman made three commitments during his visit - none of which transpired to be correct (possibly this is the nature of sales). Follow up had a couple of minor errors - easily forgivable.
The entire experience was salvaged by an exemplary installation by Paul Kwidzinski who carried out the work in a very thorough and professional manner. Always polite, working cleanly and competently to achieve an excellent installation.
29 juillet 2025
Avis spontané
Réponse de Otter Windows
Thank you for your honest review. I have spoken to the salesman about those points, so going forward that should not happen again. I am really pleased that you were very happy with Paul, he is an excellent fitter and always takes his time to make sure the installation is of a very high standard and that the customer is happy. - Debbie
John and Debbie were very helpful and…
John and Debbie were very helpful and knowledgeable throughout the process, and we're also the most competitively priced of three quotes we received. The sash windows we bought are well fitted and high quality- solid and smooth in operation.
I would recommend Otter Windows to anyone interested in fairly priced and nicely installed windows.
1 mai 2025
Avis spontané
Réponse de Otter Windows
Thank you for taking the time to write such a lovely review Angus, it is very much appreciated. - Debbie
Brilliant job.
We had our conservatory doors fitted today by Ian & Chris . Excellent job done,very polite chaps quick workers,and cleaned up perfectly. I'd recommend them to anyone in a flash. We have been treated very well all through the transaction. Thanks very much.
18 juillet 2025
Avis spontané
Réponse de Otter Windows
It is our pleasure, we know how important it was to complete this job within a fairly quick timescale. I am really glad you are happy with the outcome. I will pass on your kind words to Ian & Chris. - Debbie
Absolutely brill product and Mark and…
Absolutely brill product and Mark and Tristan did a perfect job on fitting ... awesome!
17 juillet 2025
Avis spontané
Réponse de Otter Windows
Hi Ant, thank you for taking the time to write a lovely review. I will pass your feedback onto Mark & Triston - Debbie
We had our windows fitted by Mark &…
We had our windows fitted by Mark & Paul. They were polite, efficient, did a great job and cleaned up afterwards Couldn’t ask for more.
11 juillet 2025
Avis spontané
Réponse de Otter Windows
Hi Steve, we are really pleased that you are happy with the installation, if you need anything in the future please do give us a call. Thank you for taking the time to write your review, it is very much appreciated - Debbie
Paul fitted a new door and surround for…
Paul fitted a new door and surround for me. He was polite, tidy and very thorough, and I am very pleased with the results.
8 juillet 2025
Avis spontané
Réponse de Otter Windows
Thank you for your lovely review Bev, i am glad it went well and you are happy. I will pass your kind words on to Paul - Debbie
Thumbs up to the `Likely Lads`!
Terry and Bob installed my new windows and doors this week and they were great! Friendly ,polite, helpful and knowledgeable. They both worked really hard despite the heat and i am really happy with the results of their labours!!
9 juillet 2025
Avis spontané
Réponse de Otter Windows
Lovely review Kim, i don't know how they manage in this heat!! Thank you for your kind words, i will show them your review - Debbie
Patio doors replacement
From our first meeting with Debbie to the fitting of our Patio doors and Windows everything was excellent. The fitters Ian and Chris did a brilliant job. Would highly recommend Otter Windows.
25 juin 2025
Avis spontané
Réponse de Otter Windows
Thank you for your lovely review Sam, you have been wonderful customers. I will pass your feedback on to Ian & Chris - Debbie
Great service
Had a problem with shutting one of our windows that was fitted about six years ago, had a visit from John Capon who was most helpful and resolved the problem in a matter of minutes
13 juin 2025
Avis spontané
Réponse de Otter Windows
Thank you for your lovely review, i am glad John was able to help you - Debbie
Great company friendly from start to finish
Great company, lovely people. From quotation to installation everyone we dealt with was friendly and the replacement windows expertly fitted. Great price too. Will use again
11 juin 2025
Avis spontané
Réponse de Otter Windows
Hello Julian, we really appreciate your very kind words. I am glad you are happy. We look forward to working with you again in the future - Debbie
Prompt efficient service from Otter Windows
John came and fixed our problem and extra! Thankyou for your assistance!
20 mai 2025
Avis spontané
Réponse de Otter Windows
Hi Toby, we really appreciate you feedback, thank you for taking the time to leave it. John is very good at sorting out things for customers where he can - Debbie
John is incredible
John is incredible. My window broke, he was out within an hour and done in 5 mins. 10/10 service and reception is so helpful.
23 mai 2025
Avis spontané
Réponse de Otter Windows
Hi Rebecca, thank you for the lovely feedback. We try really hard to help wherever we can. We look forward to hearing from you if you need anything in the future - Debbie
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