OurPetsLife Avis 

143
TrustScore 3.5 sur 5

3,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I brought some dental wipe from a shop in London. When I got home they were mouldy.expiry date is 2029. London is a 3 hour drive away, so I contacted Our Dogs life for assistance. One month on and... Voir plus

Noté 5 sur 5 étoiles

I have 2 little darlings and they have delicate tums and milo gets something once or twice then doesn't want it not these peanut butter teeth chews they love love love them . Yesterday I had none lef... Voir plus

Noté 4 sur 5 étoiles

The only reason I didn't give 5 stars was the initial call, which seemed very business like and almost robotic. The man who came to collect our beloved girl was lovely. He showed respect and compassio... Voir plus

Noté 5 sur 5 étoiles

Our cocker spaniel has suffered with conjunctivitis for a couple of days so I ordered from Our Dogs Life the Antiseptic eye drops. We’ve been using them for a few days now & her eyes are so much clear... Voir plus

À propos de l'entreprise

  1. Magasin d'articles pour animaux

Écrit par l'entreprise

At OurPetsLife, Our mission is to empower pet owners with innovative, reliable, and accessible products that enhance the well-being of their companions, fostering a lifetime of love, health, and happiness.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

143 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,4

Tous les avis

(143)

36 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Avoid at all costs

Avoid at all costs. Placed an order with next day delivery and still didn’t get it after 10 days. They are saying yodel have messed up but I’ve looked at the tracking which shows yodel haven’t even received the parcel from them ?! After much complaint they now tell me they’ve issued a refund, not confident I will ever receive it given the other reviews. Do not buy from here

30 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

NO ORDER RECEIVED

On May 16 I ordered from this company based on the reviews here, despite numerous attempts to find out where my order is with no acknowledgement or reply, and 17 days later, I am about to take steps to get my money back. Non-existent customer service and leaves me wondering if it's now a scammer website

16 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great company to deal with

We ordered from Our Pets Life and we were very impressed with how quick everything turned up. The items were in perfect condition and communication has been spot on. I thoroughly recommend anyone to buy from Our Pets Life.

16 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Free delivery? No delivery

On 7th May I ordered over £30 worth of products with a promise of next day delivery.
I gave them latitude as it was bank holiday but I have still not received the products I ordered.
No reply to my emails yet.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant white

I am delighted with bugalugs shampoo, my westie was brilliant white after shampooing him. Also he has skin allergies and this shampoo did not irritate it at all.

9 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Tasty treats and great communication

Amazing! I bought a pack of trio wuffins for my dogs and they absolutely loved them! Delivery was delayed to bank holiday and my initial parcel was lost but I reached out to consumer services and they reshipped my order straight away and it arrived the next day. The communication and the service was excellent. Will definitely purchase again. 10/10.

12 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

THANKYOU

OurPetsLife are a great company site to go on, it is a very simple site to navigate round.
Prices for my dogs ears arrived very quickly and after only using them for a short time i can no longer smell my dogs ears. All i can say is THANKYOU

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Dog Sonic toothbrush

Following a visit to the vets and their recommendation to clean our dog’s teeth I tried a dog tooth brush and tooth paste which was fine but did further research and have opted for a sonic cleaning brush. Whilst it does not remove existing plaque it certainly appears to keep the teeth very clean. The brush makes no noise or vibration and after a couple of weeks Milo shows no discomfort when having his teeth cleaned. The brush has a non replaceable battery which should last for a year! At £50 I hope it does! The replacement heads were not readily available but I was contacted when they arrived at the store. So, good product if a bit expensive . It seems to work and the delivery and service ets was good

14 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Recommended PetsLife probiotics is…Dog’s Dermatitis

Recommended PetsLife probiotics is excellent value for money and really does the job. My 3 years old French Buldog has been excessively leaking her paws, agaes and nothing seems to help her including expensive vet tablets. Now, with Butternuts food and Petslife probiotics on top of Butternuts natural food it really does the trick, although it is still to early to saying this for good. I do hope my dog will recover from dermatitis, sooner.

14 avril 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible experience so far …

Terrible experience so far with first order placed.
Qualified for next day delivery and still waiting 7 days later despite contacting for the 3rd time via their email contact form (as no telephone number given).
Finally had a response yesterday apologising and promising next day delivery again - but still no order today!
Very fed up as had high hopes for the products ordered but looks like I will never know if they are any good as unlikely to ever receive this order!!

10 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Customer Service

Although the wrong flavoured product was delivered to me as the one I had ordered was out of stock, the Customer Service team replied to my email promptly and issued a refund which I have subsequently received

1 avril 2025
Noté 5 sur 5 étoiles

The best toothpaste I’ve ever used for…

The best toothpaste I’ve ever used for my senior dog. I’ve tried all those enzymatic ones on the market and nothing worked for his brown staining. Except for this! It’s made a real difference to his smile in between dental visits at the vets.

27 mars 2025
Avis spontané

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