I booked disneyland Paris at there low price the advertised. After taking my info and payment information they cancelled the order and said there were no tickets even thought it's 3 months away an... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I booked disneyland Paris at there low price the advertised. After taking my info and payment information they cancelled the order and said there were no tickets even thought it's 3 months away an... Voir plus
L'entreprise a répondu
Process was easy, and the ticket I purchased was cheaper than what I would have paid directly to vendor. One issue—I was initially sent a ticket for the wrong visit date. I emailed as soon as I... Voir plus
Booked the James Bond Island trip online through Over The Planet. As soon as the payment was made, i received email with confirmation and pick up details were notified. The tour operator (Nureena Trav... Voir plus
Truly a unique experience for our family. The Maeklong Railway Market was enjoyable and offered products that was reasonably price. Over the Planet team was efficient and organized. We would also like... Voir plus
At Over The Planet, we curate unique, sustainable, and immersive travel experiences that connect conscious travellers with the heart and soul of each destination. Based in Australia, our mission is to help people explore the world in meaningful ways — supporting local communities, preserving the environment, and celebrating authentic culture. Whether you’re seeking slow travel adventures, eco-friendly stays, or off-the-beaten-path tours, Over The Planet makes it easy to discover and book journeys that align with your values. We’re passionate about responsible tourism and proud to support a global network of ethical travel providers. Join us in travelling better — for people, for planet, and for purpose.
Etats-Unis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Booked the James Bond Island trip online through Over The Planet. As soon as the payment was made, i received email with confirmation and pick up details were notified. The tour operator (Nureena Travel) were superb (5 starts)! The vessel was large, as advertised, clean toilets, very stable and plenty of space onboard. The lunch was delicious and sufficient quantity. The canoe trips were great and as advertised. Best part was the crew who made the trip so special; they were super polite, super helpful and always smiling. Keep up the good work team!
I will start with the hotel itself. The hotel is beautifully decorated in the style of a palace, everywhere is clean and the staff constantly takes care of this cleanliness. The hotel is large also you can easily make evening walks there.
It was such a beautiful historical walking tour. We had a great time. Thank you Tiago!
Tantalizing photos and alluring deals that tempt you to keep your bags packed
i am like this software for traveling and airline booking in vert cheap price
I require a deposit and with a credit card based system the refunding the deposit is awkward.
I used travel perk for several years. I was in charge of implementing it in my company and create the travel policies and self service process. Before that we used traditional agencies and we had 2 people fully focus on booking trips.
Once I implemented Travel perk we did a self service process and those 2 people were able to put their work on something more valuable
It gets very hot and there’s not much shade/ places to sit, but it’s ok because once you’ve gotten your photos there’s not much else to do.
The navigation, the steps when you create an event, a trip, when you invite a new user or archive an old one. Is very easy to complete your settings and deploy your company policies and approval steps.
There's a special kudos for the support team: changes, cancellations, time modifications, dates, upgrades... all these are very common, but the support team is always there to help you by chat, by email and they always have a solution.
Good tool for booking , tracking and approvals. The long time it takes to upload receipts or load the pages are joykill
When changing plans, we had to rebook each excursion so the process started over but we knew what we wanted to do and it was all booked within the week and the plans were set and ready to go. Leading up to the trip, my mom contacted Eric as a surprise to us to upgrade our flights. He assisted my mom and helped her surprise us with this upgrade. She enjoyed working with him and found the process super easy on her end while working with Eric.

Réponse de Over The Planet
Recently booked a Trekking trip in Iceland through them. The booking process was smooth, but the info on trip activities/stay weren't entirely accurate. Expect some variations when you arrive. Value for money is ok, would book again if they actually improve transparency.

Réponse de Over The Planet
Booked an accommodation from Over The Planet, great for value, communications were clear and everything was smooth with no hassles. Will definitely rebook with them in the future
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.