Parkeofficial Avis 

I never receive items that were stated as being delivered from Parke. I paid for the shipping protection (unwillingly), and now they want me to send in my photo ID, and file and send them a police report. Who am I sending my ID too?!!!! I am not calling law enforcement to my house to waste their time over missing packages. What a scam!!! urrrgggg

I ordered the Parke x Dunkin sweatshirt back in July. The order came in time, but the tag on the bag is upside down. I have been trying to contact customer service for the past 3 weeks with not a single response.

There is no customer service support. Tried to cancel my order after they switched my credit card on the purchase portal. Sent in a request to canel order and received no response. Will never order from this vendor again. They still shipped my order wand will not give a refund.

BEWARE!! This company has serious issues with their order fulfillment department/process and especially their customer service department.

We placed an order for ONE sweatshirt. Without authorization or warning, Parke created two additional orders for the very same item and charged our credit card for these unauthorized orders. So we were sent 3 sweatshirts separately (complete with separate insurance and shipping charges).

Worse, we followed the instructions on the Parke website to report their error using their customer portal. Despite more than one attempt, we have not received any response from the company - AT ALL.

Perhaps they're not aware that charging customers for goods and services without authorization is a crime.

After sharing our plight with other Parke customers, we quickly learned our situation is far from unique. One person reported they have a relative in (I believe) Indiana that placed an order for one sweatshirt and received (and was charged for) EIGHT of the same item! Parke failed to respond when that customer tried to contact them too.

The company would make a really good story for the investigative journalist community.

I urge anyone thinking of shopping with Parke to expect problems and be very vigilant when you place the order or you could be in for a very nasty surprise.

Would give zero stars if possible.

They do not have a customer service phone number, only an online support portal. However, they never answer their portal questions. It has been a week and no response. I found an email for them online and sent emails, no response.

My order is missing, and there is no customer service whatsoever offered by this company.

Wow... I'm speechless.

A ton of young girls logged on today excited to purchase and support your brand, only to have their accounts drained because of a glitch. The technical issue is disappointing, but what's even more disappointing is the apparent lack of accountability and urgency in making it right.

How a company responds when something goes wrong says far more about its morals and values than any marketing campaign ever could.

Right now, families and teenagers are left wondering when they'll get back the hard-earned summer money they worked so hard to earn, while your company continues to hold those funds.

I'm genuinely interested to see how you'll justify keeping money that was taken because of your own system error. There are moments when an organization has an opportunity to demonstrate its values, and this is one of them. Doing the right thing shouldn't be optional.

If you're unsure what the right decision is, ask yourselves one simple question: What if this were my little sister, my daughter, or my family? The answer should make the path forward obvious.

Today isn't just about fixing a glitch. It's about deciding what kind of company you want to be.

Still haven’t received my $160 order! Customer service services, a joke, and zero help!!! No response

First sweatshirt purchased great colour and quality and true to picture. Second was the Heritage Mockneck- drift +white and is NOT what picture shows. Colour looks blue, yet is purple and quality is not great compared to other purchases we've made. Just a heads up as doesn't appear they care about feedback or correcting for their customers and wanted to inform others picture is NOT what you're getting with this product.

Considering the premium prices of these products, I would expect the website and checkout process to function properly—especially during a major product drop.
Today, my daughter and I were both trying to purchase items from the Coastal Drop while located in different states. She was given a 5-minute wait time, and I was given 10 minutes. We both patiently waited our turn, added our items, and proceeded to checkout, only to be placed back into the queue—not once, but twice. By the time we finally got through, the items we wanted were completely sold out.
This is incredibly frustrating and unacceptable. Customers are doing everything they're supposed to do, waiting in line and following the process, only to lose their opportunity because the website isn't functioning correctly. Loyal customers are the reason this brand has become so successful, and experiences like this make me never want to spend money here again.

If there was a no star that’s what I would give!! This is terrible way to do business and entice these young girls by adding something to a cart and having to wait twenty minutes for it to refresh and add additional time to checkout!! And this drop today was awful! You should be out of business!!!! You don’t offer enough inventory and you have brainwashed our kids to thinking this stuff is Quality! Horrible!! NO STARS!!

I’m extremely disappointed with how the recent Parke x Target collaboration was handled on Parke’s end. For a brand partnering with a major retailer like Target, the lack of inventory and overall customer experience was honestly shocking.
I had items in my cart within a minute of the launch and went straight to checkout, only to have them removed because they were already sold out. The entire process felt chaotic and frustrating. It didn’t feel like a real opportunity to shop, it felt like a race most customers were set up to lose.
What’s even more frustrating is that this doesn’t feel accidental, it feels intentional. The ultra-limited stock, instant sell-outs, and inevitable resale markups create the impression of artificial scarcity to drive hype rather than a genuine effort to serve customers. People are left refreshing pages, dealing with glitches, and competing with bots or resellers for a chance that barely exists.
On top of that, pricing items at a premium while making them nearly impossible to actually purchase comes across as materialistic price gauging for self-benefit, not building a brand that’s truly accessible to the masses. It sends a clear message about priorities, and it’s not the customer.
At some point, people are going to start seeing through this. The cycle of overhyped, understocked drops isn’t sustainable, and it erodes trust quickly. What should have been an exciting collaboration instead felt stressful, frustrating, and honestly off-putting.
If this is the direction Parke is going, it’s going to push loyal customers away. There has to be a better way to manage demand and create a fair, accessible experience for the people who actually want to support the brand.

My daughter ordered a pair of pants from your website. The size is not correct, and it is impossible to return it despite what is stated on your site.
In short, this is a scam and it is shameful.

I ordered a Mock neck sweatshirt on 11/30/25. I received a confirmation but on 12/17, I requested a status on this order. At first I was told it was stuck in customs, then lost, then out of stock. By 1/17/26 I was offered a refund but said it would take several days to finalize. I became suspicious and contacted AMEX, which was charged immediately on 11/30/25 and filed a dispute on my charge. I subsequently received a nasty, threatening email from PARKEOFFICIAL customer service stating because of my bank dispute my information "triggered a security review which exposed my payment details and has my financial data floating around".
That is not appropriate for any customer service to penalize and threaten their customers. So beware of crossing PARKEOFFICIAL

Zero stars. Do NOT order from parkeofficial.us. Make sure it’s .com. These are horrible knock offs!!!