Parklandmotors Avis 214

TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

At Parkland Motors you get what you see! I never test drove the car that I picked, but was given a walk round face time call all round the car, they couldn’t have been more helpful if they tried, ev... Voir plus

Noté 5 sur 5 étoiles

Bought a car the other week, simple easy transaction. Got home and realised the screen wash needed topping, topped it up and few days later got the same warning on the dash. I was concerned it was a... Voir plus

Noté 5 sur 5 étoiles

I reserved the car online,It was my first time going to this garage.Can’t fault Fedz who I was dealing with.He’s professional & couldn’t do enough for us. Had my car delivered and kept me updated thro... Voir plus

Noté 1 sur 5 étoiles

The day after purchasing a car from Parkland Motors, a fault appeared on the dashboard. Since then, I have had to constantly chase them for a resolution. They only respond once every three days, an... Voir plus

À propos de l'entreprise

Informations provenant de diverses sources externes

Used cars for sale in Costock & Leicestershire: Parkland Motors: Competitive finance deals, part exchanges welcome, call now!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

214 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 22 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

I reserved the car online,It was my…

I reserved the car online,It was my first time going to this garage.Can’t fault Fedz who I was dealing with.He’s professional & couldn’t do enough for us. Had my car delivered and kept me updated throughout.

26 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

At Parkland Motors you get what you…

At Parkland Motors you get what you see! I never test drove the car that I picked, but was given a walk round face time call all round the car, they couldn’t have been more helpful if they tried, every question or uncertainty I had they put my mind to rest, and when the car was delivered it was all they said it was! Would recommend Parkland Motors to any one, any where.

4 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve just purchased my third car from…

I’ve just purchased my third car from Feds at Parkland Motor Cars, and once again the experience has been excellent from start to finish. The team are consistently professional, knowledgeable, and genuinely helpful without ever being pushy.

What really stands out is the level of trust they’ve built over time. Every car I’ve bought has been exactly as described, well presented, and fairly priced. They take the time to answer questions, make the process smooth, and ensure you’re completely comfortable with your purchase.

It’s rare to find a dealership that delivers such consistent quality and service, which is why I keep coming back. I wouldn’t hesitate to recommend them to anyone looking for a reliable and stress-free car buying experience.

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Parkland motors best in industry exepcially with fedz best bloke 😉😉😉

Fedz was very great from the start to finish and also his team mates on phone very smooth process delivery was spot on time cant fault these guys at all best company ive dealt in years and hopefully more to come in future , if anyone wants great service and support these are the people to come to thanks for everything guys have a great day from me 😉😉😉😉

20 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

After sales service SPOT ON!

Bought a car the other week, simple easy transaction. Got home and realised the screen wash needed topping, topped it up and few days later got the same warning on the dash. I was concerned it was a broken pipe or something.
Called Fedz and he was quick to get me booked in, courtesy car, and then few days later all sorted…can’t believe some of these negative reviews as they have been super supportive and super efficient with me! Well recommended!

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I bought a vehicle from this company…

I bought a vehicle from this company wow amazing customer service Asif welcomed me and very helpful and did everything for me, wasn’t pushy just let me look around and see the car all I can say is brilliant company highly recommend definitely do business again amazing car happy guy thank you parkland motors

20 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Awful company

Awful company, dodgy as they come. Sold me a car that shouldn’t have been on the road and broke down after 27 miles.

Steer well clear!!

28 février 2026
Avis spontané
Noté 1 sur 5 étoiles

After care is just nonexistent rang so…

After care is just nonexistent rang so many times emailed so many times and nothing. I had problems since day one and no reply. Then the last phone call was the best one as I was talking to him he said oh I haven’t got take to speak to you anymore. I’m busy so he put the phone down. so be aware.

20 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Disappointing experience and lack of customer service

Saw exactly the car I was looking for, phoned to make an appointment to view it and paid £100. deposit which was refundable if vehicle wasnt suitable. Travelled 80 miles to the show room, car had obviously not been prepped prior to my visit, was handed the key which wouldnt work and was unable to get in the car. Salesman took the key saying it was the battery in the key, returned and hey werer still unable to access the vehicle. We sat in the office then heard the horn going off all the lights flashing on and off and still the vehicle wouldnt start. Told them in view of this I was no longer interested in the car and wanted a refund of my deposit. 3 days 2 emails and a phone call and I've still not had the refund. would certainly not recommend this company, customer service appalling

6 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

They honestly sold me a dream for my…

They honestly sold me a dream for my first car , in all honestly they sold me a death trap! Started experiencing many problems with it few months after buying it , like gearbox problems , when I am paying a lot of money and if had the car 9 months I did not expect this he Seen I was young and excited to be driving and sold me a dream

6 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great service, communication, and delivery.

We have just purchased, and had delivered our next fresh car from Parkland motors.
It was a really good experience and my sales advisor was Fedz. He gets 10/10 for communication, information and detail. The walk round video reassured us we had purchased a good vehicle.
Special mention to Mo too, who fielded a couple of calls on Fedz behalf (Mo, you are funny!)
As for delivery, the guys turned up giving us a 1 hour heads up, which was great, didnt get there names, but vwry quick and professional in the pouring rain!
Cars no sat on my driveway, happy wife and family.
Genuinely thankyou Parkland motors, you have done well, and I will consider you first up when I need a fresh vehicle. 10/10

3 février 2026
Avis spontané
Noté 5 sur 5 étoiles

i bought a peugeot 5008 on the…

i bought a peugeot 5008 on the 31/12/2025 all on line just seen pictures everything was done just needed it deliverd on tuesday the 6/1/2026 there was an young lad called Fedz contacted me to say he would be dealing with me he kept me well informed about what was happening sending me vidios of what was happening it was serviced mot and validated Fedz informed me that it would be deliverd by saturday and true to his word buy 3 pm Saturday 10/1/2026 the car was deliverd and looks great everything works like i was told. i would recomend parklandmotors and dealing with Fedz would deal with them again

10 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid avoid avoid

I would avoid Parkland Motors in the future and encourage everyone to do the same. I bought a Mercedes A Class and was encouraged to purchase a £649 warranty that isn’t worth the paper it’s written on.

Within just 6 months, I’ve had to pay £1,710.25 out of pocket for repairs and related costs:

* New glow plugs - £118
* New windscreen wipers - £45.99
* All new brake discs - £509.26
* All new brake pads - £495.04
* Two new rear tyres - £317.98
* 4 wheel alignment - £94.99
* 2 x hire cars as mine was undriveable - £64.48 + £64.51

I was left without a car for over a month, then they gave me an old Corsa as a courtesy car that wasn’t even taxed. They only admitted to it an hour later after I noticed and called them myself. They then contradicted themselves by claiming there was “no danger” of me driving it untaxed despite it already being untaxed in my possession for over an hour.

Awful company that I would avoid at all cost.

6 décembre 2025
Avis spontané
Logo de Parklandmotors

Réponse de Parklandmotors

Thank you for taking the time to leave your feedback. We are sorry to hear that you are unhappy with your experience and appreciate the opportunity to clarify several points.

The vehicle was taken to a Mercedes main dealer independently for a manufacturer recall, not due to any fault or concern raised by Parkland Motors. During this visit, Mercedes carried out an inspection and recommended additional work. Many of the items listed — including brakes, tyres, wheel alignment and other consumable components — are classed as normal wear and tear and are not covered under aftermarket warranty policies.

The warranty purchased is provided by an independent third-party warranty company, not Parkland Motors, and its terms and exclusions are set by the warranty provider. Glow plugs are specifically excluded under this policy, which is why this repair could not be authorised. As a gesture of goodwill, we covered the cost of the windscreen wipers.

We always aim to be transparent and fair with our customers and regret that, despite our efforts, this experience did not meet your expectations. We welcome customers to contact us directly so any concerns can be discussed and resolved promptly.

Regards
Parkland Motors

Noté 5 sur 5 étoiles

These guys are on the ball

These guys are on the ball. A special mention to Ash who was just there!! Also big shout out to Callum from finance. We had the vehicle delivered to us by a young lad on the back of the trailer who was so friendly and professional if only I could find a dealer nearby with the same service!

6 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Major faults with Vechical

We purchased a 2022 Vechical in July. It had around 20000 miles. (Has around 21000 now) We also purchased the extra TMO warranty the garage suggest.
The clutch felt odd from the start but we put it down to getting used to a new vechical.
In the meantime a break warning light came on. So we booked it in with the TMO reccomended garage for a check as we use it for our young family. To our horror it had some sort of break leak into the cylinder and gearbox. Also the clutch was faulty requiring works of around £800 plus.
Parklands respone was its October now your 3 month warranty has gone. We can take £550 from you to the complete neccessary the works!
They have all the evidence and diagnostics and still won't carry the repairs out at their expense or give any money back.
We have been advised as this is within 6 months they should be doing more than asking for £550 from us.
We believe the car was in this state of the clutch going when purchasing it.
Beware of the TMO warranty they sell you as the T&Cs often imply clutches are not necessarily part of the warranty.
Day 7 tomorrow of no vechical.
Please do not waste your money buying a used vechical from here!
It will cost lots of money and you'll be without your vechical when it breaks!

3 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

had a terrible experience with this…

had a terrible experience with this company. I bought a car from them, and within days, it started showing serious faults. I returned the car within the 14-day return period as promised in their policy but instead of processing the return, they tried to keep my money.

They sold me a faulty car, and even after I returned it on time, they refused to refund me properly and are still trying to take more money from me. This is completely unacceptable and feels like fraud.

Avoid this company at all costs. They do not stand by their return policy, and once they have your money, you’ll have a hard time getting it back even if they’re in the wrong.

11 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoidddd this company they still my…

Avoidddd this company they steal my deposit i paid £2000 PCP ANDthey want to cut £901 .....I purchased a Nissan Leaf -REG - LS70DVX from Parkland Motors and returned it within 14 days because it was faulty the battery range performance was far worse than shown on the dashboard. I recorded video evidence and provided it to the dealership.

Instead of accepting my statutory right to reject the car under the Consumer Rights Act, Parkland processed the return under their own “14-day guarantee” and unjustly deducted £901 in so-called fees from my £2,000 deposit. They ignored my evidence, refused to resolve the issue fairly, and tried to force me to accept charges that are not my responsibility.

I have raised this with the finance company and Trading Standards, and will pursue it legally if needed. Based on my experience, I strongly advise others to be cautious before dealing with this company.

11 septembre 2025
Avis spontané

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