Parklandmotors Avis 

239
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Recently purchased our Jaguar E Pace from Parkland Motors. We were looked after by Fedz who was great, friendly, knew what he was talking about and got our purchase through quickly and completel... Voir plus

Noté 5 sur 5 étoiles

I was opposite Benton Asda when the signage caught my eye. Parkland Motor Company ( White signage on a black background) I was in the market for exchanging my 3 door Skoda Citigo for a five door Skoda... Voir plus

Noté 1 sur 5 étoiles

****Avoid this company*** I purchased a vehicle from this AA Dealer Promise accredited garage in August 2025. Within three months I reported excessive oil consumption and returned the car mul... Voir plus

Noté 5 sur 5 étoiles

Amazing place to purchase you cars,They are very transparent and trustworthy especially my friend Asif that help me acquire my car .His believe in God is on another Level ,his faith in God is endless.... Voir plus

À propos de l'entreprise

Informations provenant de diverses sources externes

Used cars for sale in Costock & Leicestershire: Parkland Motors: Competitive finance deals, part exchanges welcome, call now!


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

239 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,2

Tous les avis

(239)

48 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

These guys are on the ball

These guys are on the ball. A special mention to Ash who was just there!! Also big shout out to Callum from finance. We had the vehicle delivered to us by a young lad on the back of the trailer who was so friendly and professional if only I could find a dealer nearby with the same service!

6 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Major faults with Vechical

We purchased a 2022 Vechical in July. It had around 20000 miles. (Has around 21000 now) We also purchased the extra TMO warranty the garage suggest.
The clutch felt odd from the start but we put it down to getting used to a new vechical.
In the meantime a break warning light came on. So we booked it in with the TMO reccomended garage for a check as we use it for our young family. To our horror it had some sort of break leak into the cylinder and gearbox. Also the clutch was faulty requiring works of around £800 plus.
Parklands respone was its October now your 3 month warranty has gone. We can take £550 from you to the complete neccessary the works!
They have all the evidence and diagnostics and still won't carry the repairs out at their expense or give any money back.
We have been advised as this is within 6 months they should be doing more than asking for £550 from us.
We believe the car was in this state of the clutch going when purchasing it.
Beware of the TMO warranty they sell you as the T&Cs often imply clutches are not necessarily part of the warranty.
Day 7 tomorrow of no vechical.
Please do not waste your money buying a used vechical from here!
It will cost lots of money and you'll be without your vechical when it breaks!

3 novembre 2025
Avis spontané
Noté 1 sur 5 étoiles

had a terrible experience with this…

had a terrible experience with this company. I bought a car from them, and within days, it started showing serious faults. I returned the car within the 14-day return period as promised in their policy but instead of processing the return, they tried to keep my money.

They sold me a faulty car, and even after I returned it on time, they refused to refund me properly and are still trying to take more money from me. This is completely unacceptable and feels like fraud.

Avoid this company at all costs. They do not stand by their return policy, and once they have your money, you’ll have a hard time getting it back even if they’re in the wrong.

11 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoidddd this company they still my…

Avoidddd this company they steal my deposit i paid £2000 PCP ANDthey want to cut £901 .....I purchased a Nissan Leaf -REG - LS70DVX from Parkland Motors and returned it within 14 days because it was faulty the battery range performance was far worse than shown on the dashboard. I recorded video evidence and provided it to the dealership.

Instead of accepting my statutory right to reject the car under the Consumer Rights Act, Parkland processed the return under their own “14-day guarantee” and unjustly deducted £901 in so-called fees from my £2,000 deposit. They ignored my evidence, refused to resolve the issue fairly, and tried to force me to accept charges that are not my responsibility.

I have raised this with the finance company and Trading Standards, and will pursue it legally if needed. Based on my experience, I strongly advise others to be cautious before dealing with this company.

11 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I would like to write a review about…

I would like to write a review about parklands I viewed a BMW on Saturday and left a holding fee unfortunately I had a change of heart on the Monday through no fault of parkland motors Muhammad the salesman was really helpful with everything including no hassle viewing and when I changed my mind about the vehicle there was no hassle and very kindly returned the holding fee will definitely be returning when my circumstances change to make a purchase with them.

6 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great car and aftersales experience

I bought my Peugeot 3008 from them in July.
I had the car for about 3 week when the adblue and engine management light came on the dashboard. Got in touch with aftersales and was looked after by Ash.
They sorted my car out in 3 days, very prompt service, i would highly recommend.
Thank you for being so helpful Ash and getting me back to my gorgeous new car 🙂

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

After a very long exhausting drive to…

After a very long exhausting drive to parkland motors I finally got there and met the amazing Ash. Top notch sales representative. He sorted out everything with the car I wanted and I loved everything about my new car. I’ll definitely recommend parkland motors. Thank you Ash.

29 août 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a great car buying experience at…

I had a great car buying experience at Parkland motors. The car I wanted to buy was attracting a lot of interest, and it was busy when I arrived to view the car. The staff were great, and I have to mention Fedz who was juggling multiple customers but was still attentive. I decided to buy the car and I was given a fair part exchange price for my car, and I really appreciate that Parkland provided an additional rear number plate free of charge as I was using the car to tow our caravan shortly after completing the purchase. Thank you Parkland, and thank you Fedz.

15 août 2025
Avis spontané
Noté 1 sur 5 étoiles

The day after purchasing a car from…

The day after purchasing a car from Parkland Motors, a fault appeared on the dashboard. Since then, I have had to constantly chase them for a resolution. They only respond once every three days, and even then without a proper solution.
They don’t answer calls, sometimes hang up, promise to call back but never do, and say they’ll reply to emails “today” but then don’t follow through.
The issue was simply a £100 sensor replacement, yet they refused to address it. Their customer service is polite before the sale, but once the deal is done, support is practically nonexistent.
Think twice before buying from them, you have to assume that you going to repair yourself after purchase.

15 août 2025
Avis spontané
Noté 4 sur 5 étoiles

Car Purchase

I had the pleasure o f dealing with Fedz in relation to the purchase of my car and trading in my Jeep. I was impressed with how attentive he was and helpful.

Now I have the car home I do have a few little issues with the car and am awaiting a reply to an email sent 4 days ago.

Overall I am happy with the purchase and the service received to date.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish. I live 180 miles away and was in touch with Ash initially then later Muhammad who filmed the car. On arrival - greeted very well , good chat no pressure ( I did have another lined up in Bristol) lots of info about the car ( which I absolutely love). Good price on part ex. Drove it home by passing Bristol. Would highly recommend.

4 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Finding a new car

I found the people very friendly and helpful no pushe sales they let you have as much time as would like to look over the car of your choice and to cap things off was they delivered my car the next weekend

12 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Wouldn’t recommend!

Resolved finally!!

11 juillet 2025
Avis spontané
Logo de Parklandmotors

Réponse de Parklandmotors

We would like to address your continued comments regarding your refund and clarify the situation in the interest of transparency.

You returned the vehicle under your Consumer Rights, which we accepted without dispute. As outlined in the Terms and Conditions you signed at the time of purchase, a usage fee applies for the 943 miles driven, as well as a £250 restocking fee. As a gesture of goodwill, we waived the restocking fee entirely, leaving only the mileage cost, which remains unpaid.

You have claimed the vehicle was faulty and displayed warning lights. However, no diagnostic evidence has been provided when your finance provider requests it multiple times. At the same time, the vehicle was driven over 14 days for nearly 1,000 miles, which seriously undermines the claim that it was unfit for purpose. It appears the car may have been used for personal benefit before returning it without evidence of fault.

The refund process is pending resolution of the outstanding usage charge. As we've stated previously, we remain open to resolving this matter — but only through respectful and fact-based communication. Continued public posting without engaging with us directly is not a constructive way forward.

Sincerely,
The Parkland Motors

Noté 5 sur 5 étoiles

Ash was great

Ash was great. Gave me freedom to look at the vehicle and described everything I needed to know. 100% recommend.

28 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Brought my car and I'm over the moon…

Brought my car and I'm over the moon with it, Feds was fab from start to finish pictures of the vehicle, videos of the walk around both inside and out can't recommend them enough very friendly and helpful. Nothing was too much trouble when I was asking about my purchase. If I was looking for another used vehicle I would return to parkland motors first and if anyone is looking for a vehicle I would recommend parkland motors.

28 mai 2025
Avis spontané

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