Partridge MINI Avis 303

Brilliant experience from start to finish at this dealership, Ricky was friendly, knowledgable and kept me completely up to date at every touch point. His enthusiasm matched my excitement at getting my new car and he really made the whole process easy and fun! The ‘surprise’ at the end when I picked up my car was just brilliant. Thank you Ricky! 🤩

Ben was very helpful when viewing and buying the car. He had loads of patience explaining everything to me. He’s a credit to your company 🙂

My experience dealing with Rowan on a recent purchase was exceptional throughout.
He was incredibly helpful and made the entire process easy. I was very impressed with his knowledge and professionalism. He was very informative about all aspects of the car and was a pleasure to deal with.
I appreciated that Rowan was not at all pushy and made me feel really comfortable with my purchase.
On the day of collection, he took the time
to explain all the features of the car in detail and even connected my phone and tuned in some radio stations for me!
I am very satisfied with my purchase and would definitely recommend Rowan and the company to anyone looking to buy a Mini.
Thank you Rowan!

Shaun was very helpful and detailed at handover. Couldn't have been better.
Initial meeting was first class.

Had a great day sorting out the purchase of my new used car. With rowan the sales guy .every explined in detail .what a pleasure to deal with him and the company 😉10/10. Mike osland

My entire experience was perfect. From my initial contact with Rowan via telephone, to arranging to view and test drive the car and then handover with Rowan and Ben, it was an exceptional service. Rowan was able to tell me all about the history of the car, and was so flexible on timings given we do not live locally. Ben was very knowledgable too, and took me through all the details of the car upon handover.

Maddy made the ability to look in detail, drive and consider the options, for a Mini Cooper JCW, straight forward and extremely pleasant. She understood my questions and matched me to the model interested in, with offer of a test drive to confirm it met my needs.

She followed up with me afterwards, gave options for when I could expect a new car to be delivered and sent the paperwork to sign, including a loyalty discount for existing Mini owners buying a new car during July.

Partridges have serviced my existing Mini as well as a BMW I owned (next door) and are always going above and beyond to make sure customers get good value and service, with well trained friendly staff.

Thanks Maddy and Partridge Mini.

I would like to thank Ricardo at Partridge Mini for all his help a support in buy my mini . He was very professional but very welcoming made us feel relaxed with his bubbley personality and great banter which my the hole thing a great experience I would highly recommend anyone who wants a Mini to vist the Charlesford PartridgeMini . Thank you .

I would recommend Ricky at Partridge Hampshire to anyone. He is really friendly and a good Sales advisor that definitely went above and beyond. 5 star experience.

Just collected my new Mini Cooper SE.
The part exchange of my car for the mini was so easy and quick.
Chris at Partridge Mini was amazing. So helpful and couldn't do anymore for me.
Took his time and explained everything he thought I needed to know.
Kept in touch with me at all times with updates and anything I needed to do.
Thank you so much Chris.

From speaking on the phone to driving my amazing Mini away I had a perfect experience with Maddy. Friendly, efficient and professional. I felt comfortable immediately and all was explained to me fully. Impressive after such a bad time at Ford’s recently. Refreshing, will always buy mini’s now! Super car to drive too!!

I had an okay experience with Partridge MINI. The staff were welcoming, and communication was clear, but there were delays with the vehicle delivery. They sorted things out eventually with updates and a hire car for the wait. Overall, an average service—room for improvement in time management, but the team was helpful.

Drove here from Hertfordshire to buy a Mini, and I couldn't be happier with my experience, Partridges of Hampshire has stood out in their approach and customer service from the few other dealerships I have visited to find my perfect approved used Mini. The customer service was excellent; no question was too big or too small. They were very informative and professional. I initially spoke with Rowan over the phone, and then Ben assisted me in-store. Both were extremely helpful and made the process smooth. I look forward to picking up my car in a few days!

Great Experience with MINI Partridge. Shaun was brilliant throughout and made the entire process super streamline and easy. Thank you!

Customer service from Ricky was fantastic, he listened to my requirements and found the right car at the right price.

Firstly I very rarely write reviews. But I feel that I have to about Partridge. Retail is not easy and people’s expectations and demands can make it a challenge.Especially in these uncertain times and consequently finding fault. So I feel that being said I feel that Partridge need to be commended for their professionalism and commitment to customer care.
We came into the showroom on a wet Saturday morning and it was really busy I was greeted at the door, and was asked if we were needing assistance. We were introduced to Maddy who was extremely helpful and professional and really understood her products. Nothing was too much and when I came to collect my new car she came in on her day off to complete the process. Also when my dash cams were fitted she had arranged a courtesy car, 🚙 proper service. I must also mention Rowan who explained about the dash cams too. So a very pleasurable experience altogether. Thank you.

Excellent service again from Christopher Holder second car purchased from Partridge mini. Relaxed and professional approach.

Good customer Service from initial contact, right through to collection.
I was kept informed in the showroom by Chris, on all stages, from initial build to the impressive presentation, and unvailing by myself
Christopher was an excellent company reprentative. Professional, polite, and very helpful (10 out 10)

Christopher Holder has gone the extra mile having sold me a Countryman JCW in October to giving me details of a Mini Cooper which had only very recently been received as a trade in and which suited the requirements of my wife very well Chris always responds promptly to emails and phone calls and provides a most professional front for Partridge’s Mini

Mandy was very quick to respond to me when I made an enquiry regarding a Mini. I found her very knowledgeable, friendly and pleasant to deal with. I would not hesitate to recommend Partridges and would always want Maddy to handle my requests.