It's rare to find a company that still values their customer service nowadays. I bought 3 bike batteries over a couple of weeks. Excellent speedy delivery. Brilliant communication, with my queries ans... Voir plus
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It's rare to find a company that still values their customer service nowadays. I bought 3 bike batteries over a couple of weeks. Excellent speedy delivery. Brilliant communication, with my queries ans... Voir plus
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I ordered apart at 1100 on the Friday morning of a bank holiday weekend and paid an extra £3 for quicker delivery as it would be the Tuesday before it would arrive. The product was packed in a sec... Voir plus
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ABSOLUTELY RUBBISH COMPANY AND NOT TRUSTWORTHY SERVICES. NOT RECOMMENDED SELLER EVOID THIS SELLER IT IS A SCAMMER Placed an order for new 6 rear arms and received rubbish reconditioned one's.... Voir plus
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Ordered part mid afternoon and it arrived the next day. Had quick response to emails. I spoke to a member of the team on the phone. Unfortunately he wasn't able to answer my question, due to there... Voir plus
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At Parts in Motion we work hard to provide you with a service worthy of your trust. You are the most important part of our business and with that first and foremost we aim to get you the highest quality parts as quickly and as easily as possible.
Unit 12, Norman Court, Budlake Rd, Marsh Barton, EX2 8PY, Exeter, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Second to none for car parts and customer service! Consistently cheaper than anywhere else and always has the parts (multiple brands) I need which is often for older, classic vehicles. I have had to return a few items and this process is easy and stress free. It will continue to be my default place for car parts.

Réponse de PartsInMotion
Needed new battery found the one I wanted with best price around. Ordered 5.30 Monday arrived 12.30 Tuesday. Perfect service.

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Excellent people to deal with, I have used there eBay shop a few time but have just opened an account on there website. I was trying to buy a hard to get driveshaft boot kit not even Ford could supply despite having the part number, parts in motion had this Febi part on the shelf and delivered within one day of ordering, fantastic price and service. Highly recommended they have never let me down and I will now have them as my No1 go to supplier.

Réponse de PartsInMotion
I have purchased from this company a few times now, and each time the customer service has been fantastic.
Items are always delivered quickly, prices are good and I have never had a problem with the quality of the items.
If I am buying any parts (and I work on a lot of my own and friends/family vehicles), I check to see if Parts In Motion have it before I shop anywhere else online.
They also take time to check fitment with customers to ensure they get the right part for their vehicle.
Outstanding service so far, and confident that they will go above and beyond should a customer have any issues.

Réponse de PartsInMotion
Great communication and professional, accurate customer service. I have asked for help with the correct glow plugs and I have received the correct parts in no time and for a very competitive price. Will recommend to any of my friends for any further parts purchases!

Réponse de PartsInMotion
I have purchased multiple times from this company via eBay and always been very impressed with delivery time, customer service and the parts quality. I have purchased napa brake disks and pads, a napa overrunning clutch pulley and most recently a bm catalysts exhaust flexi section. I highly recommend this supplier and will be purchasing from them again in the future.

Réponse de PartsInMotion
Placed an order on Saturday & payed for next day delivery so was expecting to receive on Tuesday however they decided to refund my money on the Tuesday without even letting me know, no email nothing. Some communication would have been nice as now I’ve wasted time waiting for part which I now have to wait more time for another.

Réponse de PartsInMotion
Ill prepared for shipping to all parts of the uk.
“ Our warehouse, where this stock is currently held, cannot ship to Northern Ireland”.
Easier to get from Autodoc in Germany than within the UK from partsinmotion.

Réponse de PartsInMotion
Purchased an INA 534029610 Aux Belt Tensioner, quality was no where near OEM. Install was easy, as the pre-installed locking pin keeps the tension of the spring. However, when releasing the tension using the tx50 recess the material disintegrated, soft aluminium shouldn’t be used for a high torque recess (90nm) Had no problems with the same bit and tx50 recess on the OEM part.
*Update* parts in motion have agreed to refund the order, can’t fault the customer service.

Réponse de PartsInMotion

Réponse de PartsInMotion
USED PARTS IN MOTION A FEW TIME NOW. EVER TIME HAD NO PROBLEM POSTAGE IS ALWAYS WHEN THEY SAY. EVEN WHEN I HAVE A PROBLEM THEY HAVE SORTED IT. WILL DEFINITELY USE AGAIN. AND THE PRICING IS VERY COMPETITIVE.

Réponse de PartsInMotion
I am very satisfied with the level of service provided by PartsInMotion . I purchased a part 10 months ago, and unfortunately it developed a fault. After contacting the company by email and explaining the situation, my case was handled promptly and professionally. As the part was still under warranty, a refund was issued without any difficulties.
I would like to express my sincere appreciation to Tom and Rico for their professionalism and excellent customer service. I would not hesitate to recommend PartsInMotion to others.

Réponse de PartsInMotion
Ordered left reg they say it fits but dont now say get refund but at my cost after there system say right part avoid send any old part JG4X0286456 link for royal mail items to heavy for there system

Réponse de PartsInMotion
Simon confirmed that the battery I'd ordered would fit...and it did.
It arrived on time and was 40% cheaper than my local supplier.
Fantastic service.

Réponse de PartsInMotion
I ordered the wrong part when I needed two cancelled the order then placed order for two items . The communication was outstanding they refunded my money for the order I placed wrong within ten minutes . The communication from this company puts back faith in eBay as other company are not a patch on this team keep it up

Réponse de PartsInMotion
Poor communication.
I ordered on a Sunday and paid for next day expecting the package to arrive on Tuesday.
No confirmation or tracking notice sent , I started to panic on Tuesday only to be told that once the product is picked , it can’t be cancelled..
I didn’t want to cancel, I urgently required the part as I was stranded .
I had to order another part from 50 miles away and arrange a driver .
If they only told me it had been sent , I would have waited
What a waste of time and money

Réponse de PartsInMotion
I ordered a part for one of my cars on ebay from parts in motion, then received a message from the company to supply my registration number so they can double check the part was right for me.
I replied they then emailed me to confirm the part was right and it was going out for delivery,
So nice to have such great service well done to all at parts in motion.
Thank you

Réponse de PartsInMotion
The site search very good at identifying the correct parts for the actual vehicle when there are a number of similar possibilities. Delivery within 24hrs in my experience. Good prices and branded parts from quality aftermarket. Used a few times and find them great.

Réponse de PartsInMotion
Have recently had to return a wheel bearing to these guys as it failed after 16 months (6500 miles. It was out of a years warranty so wasn't expecting much but I have been brilliantly surprised.
I got a response asking for a few details, and I was able to send some images once it was removed from the car. I had to fill in a warranty claim form but that was easy.
They sent me a prepaid label to send the item back and then let me know when it was received. They messaged me to say that it had been approved for a refund a couple of days later and the money was in my account the next day!
Top service all round.
I have bought from them several times on eBay and their delivery has always been free, quick and tracked too.
Will continue to use for the foreseeable. Top work Parts in Motion.

Réponse de PartsInMotion
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