PartsInMotion Avis 1 120

TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

It's rare to find a company that still values their customer service nowadays. I bought 3 bike batteries over a couple of weeks. Excellent speedy delivery. Brilliant communication, with my queries ans... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I ordered apart at 1100 on the Friday morning of a bank holiday weekend and paid an extra £3 for quicker delivery as it would be the Tuesday before it would arrive. The product was packed in a sec... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

ABSOLUTELY RUBBISH COMPANY AND NOT TRUSTWORTHY SERVICES. NOT RECOMMENDED SELLER EVOID THIS SELLER IT IS A SCAMMER Placed an order for new 6 rear arms and received rubbish reconditioned one's.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered part mid afternoon and it arrived the next day. Had quick response to emails. I spoke to a member of the team on the phone. Unfortunately he wasn't able to answer my question, due to there... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles
  2. Atelier de mécanique automobile

Écrit par l'entreprise

At Parts in Motion we work hard to provide you with a service worthy of your trust. You are the most important part of our business and with that first and foremost we aim to get you the highest quality parts as quickly and as easily as possible.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Simply the best for car parts!

Second to none for car parts and customer service! Consistently cheaper than anywhere else and always has the parts (multiple brands) I need which is often for older, classic vehicles. I have had to return a few items and this process is easy and stress free. It will continue to be my default place for car parts.

1 avril 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Adam, thank you for your glowing review! We really appreciate you taking the time to leave your feedback. Have a great weekend, Troy

Noté 5 sur 5 étoiles

New battery

Needed new battery found the one I wanted with best price around. Ordered 5.30 Monday arrived 12.30 Tuesday. Perfect service.

31 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi David, glad to see your battery arrived so quickly! If you ever need any further support, you know where we are! Have a great week, troy

Noté 5 sur 5 étoiles

Excellent people to deal with - Fantastic service second to none

Excellent people to deal with, I have used there eBay shop a few time but have just opened an account on there website. I was trying to buy a hard to get driveshaft boot kit not even Ford could supply despite having the part number, parts in motion had this Febi part on the shelf and delivered within one day of ordering, fantastic price and service. Highly recommended they have never let me down and I will now have them as my No1 go to supplier.

27 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Robin, I am glad that we were able to help you get back on the road so speedily! If you need anything else, you know where we are. Have a great week, troy

Noté 5 sur 5 étoiles

Many purchases - nothing but outstanding service.

I have purchased from this company a few times now, and each time the customer service has been fantastic.

Items are always delivered quickly, prices are good and I have never had a problem with the quality of the items.

If I am buying any parts (and I work on a lot of my own and friends/family vehicles), I check to see if Parts In Motion have it before I shop anywhere else online.

They also take time to check fitment with customers to ensure they get the right part for their vehicle.

Outstanding service so far, and confident that they will go above and beyond should a customer have any issues.

23 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Warwick, thank you for taking the time to leave such a positive review! I am glad that the team are able to complete the checks needed to make sure you get what you need! Have a great week, Troy

Noté 5 sur 5 étoiles

Great communication and professional

Great communication and professional, accurate customer service. I have asked for help with the correct glow plugs and I have received the correct parts in no time and for a very competitive price. Will recommend to any of my friends for any further parts purchases!

20 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Mihai, thank you for taking the time to leave your review, we look forward to you and your friends shopping with us again. Have a great week! Troy

Noté 5 sur 5 étoiles

Excellent parts supplier and great customer service.

I have purchased multiple times from this company via eBay and always been very impressed with delivery time, customer service and the parts quality. I have purchased napa brake disks and pads, a napa overrunning clutch pulley and most recently a bm catalysts exhaust flexi section. I highly recommend this supplier and will be purchasing from them again in the future.

20 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Jordan, thank you for your review, we really appreciate you taking  the time. If you need anything else, please do not hesitate to get in touch. Have a great week, Troy

Noté 1 sur 5 étoiles

Placed an order on Saturday & payed for…

Placed an order on Saturday & payed for next day delivery so was expecting to receive on Tuesday however they decided to refund my money on the Tuesday without even letting me know, no email nothing. Some communication would have been nice as now I’ve wasted time waiting for part which I now have to wait more time for another.

17 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Ben, I am sorry to hear about the issue with your order. For us to look in to this one further for you, can you please call us on 01392 321 400, we are open Monday - Friday, Between 09:30 - 17:00. We look forward to hearing from you. Kind regards, Troy

Noté 1 sur 5 étoiles

Ill prepared for shipping to all parts of UK

Ill prepared for shipping to all parts of the uk.
“ Our warehouse, where this stock is currently held, cannot ship to Northern Ireland”.

Easier to get from Autodoc in Germany than within the UK from partsinmotion.

17 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Chris, I am sorry to hear of your recent issue when ordering with us. I will pass your feedback on to make sure that we give our customers the best insights possible before making a purchase. Kind regards, Troy

Noté 4 sur 5 étoiles

Poor quality parts

Purchased an INA 534029610 Aux Belt Tensioner, quality was no where near OEM. Install was easy, as the pre-installed locking pin keeps the tension of the spring. However, when releasing the tension using the tx50 recess the material disintegrated, soft aluminium shouldn’t be used for a high torque recess (90nm) Had no problems with the same bit and tx50 recess on the OEM part.
*Update* parts in motion have agreed to refund the order, can’t fault the customer service.

5 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Tom, I hope you are well. I emailed you recently to process a refund on your order. I hope that this resolves the issue that you have experienced. If you have any other concerns, please do not hesitate to contact our Customer Service Team on 01392 321 400. We are open Monday - Friday, between 09:30 - 17:00. Kind regards, Troy

Noté 5 sur 5 étoiles

USED PARTS IN MOTION A FEW TIME NOW

USED PARTS IN MOTION A FEW TIME NOW. EVER TIME HAD NO PROBLEM POSTAGE IS ALWAYS WHEN THEY SAY. EVEN WHEN I HAVE A PROBLEM THEY HAVE SORTED IT. WILL DEFINITELY USE AGAIN. AND THE PRICING IS VERY COMPETITIVE.

2 mars 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Luke, thank you for your kind review! Thank you for taking the time. Have a great day, Troy

Noté 5 sur 5 étoiles

I am very satisfied with the level of…

I am very satisfied with the level of service provided by PartsInMotion . I purchased a part 10 months ago, and unfortunately it developed a fault. After contacting the company by email and explaining the situation, my case was handled promptly and professionally. As the part was still under warranty, a refund was issued without any difficulties.
I would like to express my sincere appreciation to Tom and Rico for their professionalism and excellent customer service. I would not hesitate to recommend PartsInMotion to others.

26 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Alekasndr, thank you for taking the time to leave your feedback! We really appreciate it. Have a great week, Troy

Noté 1 sur 5 étoiles

Ordered left reg they say it fits but…

Ordered left reg they say it fits but dont now say get refund but at my cost after there system say right part avoid send any old part JG4X0286456 link for royal mail items to heavy for there system

27 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Barrie, thank you for your review and the order number you provided. I have been able to locate your conversation history with us an I can see that we have sent you a link for a free of charge returns label. When we receive the part back we will complete a full refund for you. If you have any further issues, please do not hesitate to contact our Customer Service team on 01392 321 400. Have a great day, Troy

Noté 5 sur 5 étoiles

Fantastic service.

Simon confirmed that the battery I'd ordered would fit...and it did.
It arrived on time and was 40% cheaper than my local supplier.
Fantastic service.

21 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Ewan, thank you for your feedback, we really appreciate you taking the time. I will make sure that your feedback is pass on to Simon. Have a great week, Troy

Noté 5 sur 5 étoiles

I ordered the wrong part when I needed…

I ordered the wrong part when I needed two cancelled the order then placed order for two items . The communication was outstanding they refunded my money for the order I placed wrong within ten minutes . The communication from this company puts back faith in eBay as other company are not a patch on this team keep it up

25 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Piper, I am so glad that we were able to help you so quickly! Thank you for your kind review. Have a great week, Troy

Noté 1 sur 5 étoiles

If you’re in a hurry

Poor communication.
I ordered on a Sunday and paid for next day expecting the package to arrive on Tuesday.
No confirmation or tracking notice sent , I started to panic on Tuesday only to be told that once the product is picked , it can’t be cancelled..
I didn’t want to cancel, I urgently required the part as I was stranded .
I had to order another part from 50 miles away and arrange a driver .
If they only told me it had been sent , I would have waited
What a waste of time and money

24 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Mark, thank you for reaching out and I am glad that I was able to discuss the issue with you. As we discussed you have the option for a free of charge collection on the part and the offer of a full refund, if you would like to take this up, please let me know. Kind regards, Troy

Noté 5 sur 5 étoiles

I ordered a part for one of my cars on…

I ordered a part for one of my cars on ebay from parts in motion, then received a message from the company to supply my registration number so they can double check the part was right for me.
I replied they then emailed me to confirm the part was right and it was going out for delivery,
So nice to have such great service well done to all at parts in motion.
Thank you

16 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Jon, thank you for leaving your review, we really appreciate it! If you need anything, you know where we are. Have a great week, Troy

Noté 5 sur 5 étoiles

Quality parts, fast delivery, good prices

The site search very good at identifying the correct parts for the actual vehicle when there are a number of similar possibilities. Delivery within 24hrs in my experience. Good prices and branded parts from quality aftermarket. Used a few times and find them great.

6 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi there, thank you for taking the time to leave your feedback! If you need anything else, you know where we are. Have a great week, Troy

Noté 5 sur 5 étoiles

Great service with no hassle return after product became faulty after limited use.

Have recently had to return a wheel bearing to these guys as it failed after 16 months (6500 miles. It was out of a years warranty so wasn't expecting much but I have been brilliantly surprised.
I got a response asking for a few details, and I was able to send some images once it was removed from the car. I had to fill in a warranty claim form but that was easy.
They sent me a prepaid label to send the item back and then let me know when it was received. They messaged me to say that it had been approved for a refund a couple of days later and the money was in my account the next day!
Top service all round.
I have bought from them several times on eBay and their delivery has always been free, quick and tracked too.
Will continue to use for the foreseeable. Top work Parts in Motion.

12 février 2026
Avis spontané
Logo de PartsInMotion

Réponse de PartsInMotion

Hi Daniel, thank you for your review. Its never fun when things go wrong so we like to make it as easy as possible! If you need any support in finding suitable replacement parts, we are more than happy to help there too. Have a great weekend, Troy

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus